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Ageas: Car insurance reviews

Name: Car insurance
Rating: 3.51 (130 reviews)

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3.51

Based on 130 reviews, last reviewed 7th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

29%

62%

Latest highest rating:

5

Honest and transparent Transparent costs, ability to update your personal details online without paying an 'admin' fee, easy to deal with, honest renewal quote. Reviewed on: 7th July 2026

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025

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About this product

You can manage your Ageas car insurance securely, online via the mobile app.

Ageas car insurance includes accidental misfuelling, personal accident cover and 90 days cover for driving in the EU. You can also choose to pay for optional extras to add to your Ageas car insurance policy and tailor it to your circumstances.

Ageas car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ageas before, you can also leave a review and share your experience.

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Ageas Car insurance reviews (130)

Most Insurance Companies are bad however this one is dreadful

I wanted to cancel my policy as I had sold the car, simple you may think. Oh! l. searched for an email address but they don't have one for customer communication. The only alternative is the phone, initially I had to answer a whole raft of questions and then l was put on hold. I then spent 45 minutes listening to their mindless drivel about Ageas. Never again do l want any involvement with this company Reviewed on: 27th September 2021

Excellent

My wife had a minor shunt in 2018 which we thought was all settled, 2 weeks ago we had a communication with court papers from a "law" firm called Carpenters demanding over £2500, it was rather threatening and caused my wife a great deal of distress. I contacted Ageas as we were insured with them at the time (not now), they were brilliant, I e mailed them all the documents and they have dealt with it with no hassle for us. I would highly recommend them. Reviewed on: 10th September 2021

new customer to rias

after so many years with hasting, thought it was time to change to a different insurance company so chose rias?ageas, i signed up with them in feb 2021 and have been happy since as have also will be changing my car this month,and the staff where very frindly and understanding. Reviewed on: 4th June 2021

Quickest pay out and car repair

had an accident back on August 2019. my car was ready within 2 weeks. they are amazing always telling you all information you would need. and they cheap really cheap Reviewed on: 16th April 2021

Could not care less. Five hours marooned by the roadside, trying to get through to them. Don't expect to get rescued. They could not care less.

Appalling attitude. Inefficient. Don't bother with the rescue service because it doesn't rescue you and there is no service. Reviewed on: 9th January 2021

bereavement

After phoning 4 times, I finally managed to get through to someone to let them know of bereavement as they do not seem to have any information documented on their website on how to deal with it. They waved the cancellation fee but still charged me for rest of the policy despite my dad passing away a short while ago, out of all the companies my dad had, this was the ONLY ONE to charge me anything, all the rest were nice and sympathetic even the DVLA and HMRC were nice. I would not under any circumstance recommend Ageas and I will be looking to publish my review anywhere I possibly can, I recorded the phone call because of how upset I was. Reviewed on: 29th December 2020

Excellent after care

Had an accident and car was repaired by an approved repairer. After 6 months the repairs became faulty, and although by this time we were not covered by ageas, they allowed us to take our car directly to the main dealer for repairs to be rectified. No quibble at all. Just told us to take it, get dealer to send photo evidence of shoddy work by 1st repairer, and then authorised the work. I originally rang on a fridsy afternoon, and a technician called me on the monday morning. Cant fault this Reviewed on: 8th October 2020

Driving through the ageas

Excellent and competitive and great customer services. Reviewed on: 19th September 2020

Would highly recommend to all my enemies

Took out insurance with ageas.co.uk from link on confused.com as it was suggested to be the best price. After 2 weeks of being insured price went up by £92. Called ageas to inquire about price change was advised price had changed as I put wrong date by mistake of car purchase 29/08/19 but purchase 29/09/19 only ONE month off. Ageas refused to do anything about price increase and my mistake of ONE month not a year ONE MONTH, with rage I cancel my policy but wonted another £40 to cancel. Reviewed on: 19th August 2020

charged £38 for updating date of purchase didnt even have my policy number

awful company , would never use again Reviewed on: 7th August 2020

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