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Ageas: Car insurance reviews

View other Ageas products
2.50
Based on 128 reviews, last reviewed 8th Oct 2025
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
29%
See only 4 star reviews
5%
See only 3 star reviews
1%
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2%
See only 1 star reviews
63%

Latest highest rating:

5

great service at a great price. great service at a great price. Everything available online in an easy to use account. Reviewed on: 8th October 2025
Ian B's avatar
Ian B

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025
Vilma 's avatar
Vilma
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About this product

You can manage your Ageas car insurance securely, online via the mobile app.

Ageas car insurance includes accidental misfuelling, personal accident cover and 90 days cover for driving in the EU. You can also choose to pay for optional extras to add to your Ageas car insurance policy and tailor it to your circumstances.

Ageas car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ageas before, you can also leave a review and share your experience.

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Ageas Car insurance reviews (128)

Please avoide using this company

1
My car was resently place with this company by insurance brookers Brightside My car was subsequently stolen ( this i might add i had nothing to do with) firstly they have been left waiting for month the customer service has been compleatly unintrested and continuosly fobbed me off They are using inaccurate information to prejudice the claim in there favour the customer service is shocking at best They are trying every tric in the book to not to pay the claim. they will also no let me know where the vehicle is being kept or return my key. this case is now with the financial ombudsman. please read other online reviews where there are many other horrific case of how ageas other customer Brightside insurance broker have also been extremely un helpful Reviewed on: 17th July 2017
ryan cole's avatar
ryan cole

Conflicting advice, unwilling to help

1
Ageas constantly told me that I had cover for lost earnings shortly after accident. They then did a 180 and said they never cover such things after telling me to document everything and send them proof. Then they did nothing for three monhs before saying that they couldn’t dispute the other drivers claims even though they could dispute mine. They didn’t fight my corner one bit, gave me conflicting advice and seemed completly unintrrested in my situation. Couldn’t even resend my policy to me Reviewed on: 23rd March 2017
Dan Amson 's avatar
Dan Amson

I gave them one star because it is the lowest i could go.

1
I had a car accident. Informed ageas, best word to describe them: awkward. They made a difficult situation much more difficult, mistakes made, avoidance tactics etc. Go to a reputable company, not ageas. Reviewed on: 2nd December 2016
Iris Moss's avatar
Iris Moss

Car swap.

1
£680 CHARGE FOR A CAR SWAP !!! I have taken the AGEAS insurance through the Swinton, my car is old 2002 and breaks down quite often, wanted to swap the car for a 2010, they've calculated the additional £680 on the top of my existing policy !!! Be aware of it when you think of taking this insurance, nobody will tell you about it at the beginning! Reviewed on: 28th August 2016
Adria's avatar
Adria

CheekyCharges Campaigner

5
no hassle, quick and easy experience. Reviewed on: 13th March 2016
Michael Ogilvie Hannigan's avatar
Michael Ogilvie Hannigan

I hope it's was a teaching experience

1
A third party car reversed into me, I did every thing right, got details, the third party admitted it was there fault, got witness Details, unfortunately , after the initial quote, via claims fast, (who have been fantastic by the way,) but because the repair was more than the cost of repair, I was past to Ageas, they are rude unhelpful , and plainly not interested, after my first call to them I was breaking my heart , they were so horrid , now because the policy is in my husband name and I am only the named driver they won't even speak to me about it , even though he has already given permission on two occasions, so I have no idea where my car is as it was taken from the original garage , to an Ageas approved garage, all my personal belongings are still in the car. I have a terrible feeling I am going to be left very badly out of pocket by this experience. Reviewed on: 24th December 2015
John Sotos's avatar
John Sotos

Good customer service after accident

5
I switched my car insurance to Ageas earlier in the year and following a car accident I received excellent customer service. A hire car was quickly arranged and repairs to my vehicle swiftly arranged. I was very pleased with the help I received. Reviewed on: 24th December 2015
Pemberton's avatar
Pemberton

Claims are easy

5
Really efficient claims process and friendly too. Will stick with Ageas for a while :-) Reviewed on: 27th July 2015
L's avatar
L

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