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Ageas: Car insurance reviews

Name: Car insurance
Rating: 3.85 (134 reviews)

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3.85

Based on 134 reviews, last reviewed 20th Aug 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

31%

60%

Latest highest rating:

5

Easy to get a quote and pay for policy . Easy to get a quote and pay for policy . great communication with them. Reviewed on: 20th August 2026

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025

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About this product

You can manage your Ageas car insurance securely, online via the mobile app.

Ageas car insurance includes accidental misfuelling, personal accident cover and 90 days cover for driving in the EU. You can also choose to pay for optional extras to add to your Ageas car insurance policy and tailor it to your circumstances.

Ageas car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ageas before, you can also leave a review and share your experience.

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Ageas Car insurance reviews (134)

Ok

They have good customer service. Reviewed on: 28th April 2020

FRAUDSTERS

Hiked my car I insurance by £200 for my renewal.. and that was with no accidents and an extra years no claims! Because I apparently declined paper statements(still disputing) I let it rollover believing that my payments would remain same or go down a little.. like they HAVE done with 5 or 6 previous insurers .. absolute deceiving and theiving company that I fully expect will have done this too many.. Avoid at all costs Reviewed on: 27th April 2020

Utter crap company do not give a f___k about customer

Tried to change my vehicle to new car spoke to someone three times all saying couldn't do it problem was probably cause not register lot of crap finally they said was cause it was new plate and that they could only cover certain new plate models omg it is just a newer corsa not a bloody Porsche would not touch this company again away to move my home insurance away from them as well unhelpful b######s Reviewed on: 10th March 2020

Overall rating. Nill!

I was involved in a car accident two years ago with a young speeding driving. I was coming out of James Cook Multi-story car park in Middlesbrough, coming to the give way sign I stopped. Looking right then left and then right again seeing that nothing was coming I started to put my foot onto the accelerator pedal. Only for my sister to shout my name to stop. I did an emergency stop only for the young driver to speed pass taking my full front bumper, two headlights and the radiator with the two parking census left hanging. I set the Dash-Cam footage to Ageas and a week later they got in touch with me informing me it was my fault even the Financial Ombudsmen came down in the insurance side adding the car was still moving and as I was coming out of a side it was my fault even though you could see he was speeding and since then Ageas have informed me it's my fault and admitted Yes we could see he was speeding by the frames going through. He even claimed Whiplash injuries , even though there was a small dent in his car. The dash cams you have to be careful. I had stopped and both the break and clutch pedals were right down on the floor. But because it looked as though I was still moving. It was my fault. I had a sore and bad lower back for months and it took me over eight weeks to get back behind the wheel and drive out of town. The young lad and his two mates got straight back into his car and drove away Reviewed on: 3rd March 2020

Complete bunch of crooks!

Cancelled my policy cause they hiked up the premiums because I changed my car, then added extra charges on top of my cancellation fee! Avoid this company like the plaque!! Reviewed on: 2nd March 2020

Awful

Worst experience, cancelled my insurance after as mouthy for no reason. Reviewed on: 10th February 2020

If they can get more money out of you they will

I changed my car so advised them, I changed to a smaller, lower insurance less valuable car and they increased the premium from £750 per annum to £1350 per annum. When I asked why they said people can be unused to a new car so are at greater risk........... Reviewed on: 30th January 2020

DISGUSTING

!!!!WARNING!!! DO NOT INSURE WITH THIS COMPANY. after paying into an insurance policy for over 10 years without a single claim. I unfortunately had an accident. Driving along a country road and struck a large piece of concrete. The road was UNSAFE to stop so I decided to continue to safe position to inspect the damage. Unfortunately the car cut out before I made it. Now after 9 weeks of arguements they have reputed the claim. Apparently I should of stopped on a blind 60mph country road. Putting myself and other road users in unnecessary danger. Shame on you Aston Lark & Ageas, I pay over £6000 per year for every type of insurance possible. Which apparently is not worth the paper it's printed on. Reviewed on: 15th January 2020

INSURANCE OR SCAMSURENCE!!

WISH THERE WAS LESS THAN 1 STAR.....NEVER BUY ANY INSURANCE POLICY THAT IS COVERED BY THEM.......THEY WILL DO EVERYTHING TO TURN DOWN GENUINE CLAIMS.......IN CASE THEY ACCEPT THEY WILL ONLY PAY HALF THE AMOUNT AS IF YOU PAID ONLY 50% PREMIUM......AVOID THESE SCAMMERS AT ALL COST.........THEY ARE PROFITABLE BY TURNING DOWN GENUINE CLAIMS........SUGGEST YOU GO TO YOUR BANK FOR INSURANCE RATHER THAN THESE THIEFS.... Reviewed on: 15th January 2020

Three and a half years still waiting for my payment of over £1,000

My car insurance Tesco referred me to Ageas Law after another car ran over my foot while I was loading my car in a car park I was seen by 4 specialist as I had a DVT from the injury and to this day cannot wear the shoes and boots I have as my foot remains over a size bigger My leg is covered in broken veins and I suffer daily I had 8 different people dealing with my case I had to call them they never got back to me then was told due to me writing positive comments on FaceBook and pictures of me in the sea supported bu my brother the other side felt my injuries were not as bad as I said Ageas Law said I could fight it but advised me I only had 2 months before my 3 yrs were up and take the offer of £1,200 when they were asking for 9,000 I had to agree was too ill to take on a fight and had no confidence in their ability to fight the case They were given the money by the other party in July 2019 I have rung every two weeks with the promise of a call back and a cheque Now when I call the number it said it’s unavailable Their other numbers just ring for a king time and cut off I don’t know what I can do Reviewed on: 3rd December 2019

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