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Ageas: Car insurance reviews

Name: Car insurance
Rating: 3.51 (130 reviews)

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3.51

Based on 130 reviews, last reviewed 7th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

29%

62%

Latest highest rating:

5

Honest and transparent Transparent costs, ability to update your personal details online without paying an 'admin' fee, easy to deal with, honest renewal quote. Reviewed on: 7th July 2026

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025

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About this product

You can manage your Ageas car insurance securely, online via the mobile app.

Ageas car insurance includes accidental misfuelling, personal accident cover and 90 days cover for driving in the EU. You can also choose to pay for optional extras to add to your Ageas car insurance policy and tailor it to your circumstances.

Ageas car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ageas before, you can also leave a review and share your experience.

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Ageas Car insurance reviews (130)

Not great

this company renewed my insurancewithout formally notifying me and increased my policy by 15 per month even though i have an 8 years and more no claims record. I asked them to resend the renewal notificatin email they claimed to have sent me but they failed to do so. Instead they charged me over £70 because I cancelled the policy due to not been informed properly about the unexpected increase and renewal. Reviewed on: 29th April 2022

Unethical insurance company

Do not use this company and if a broker uses the refuse. They have affected my premium as they will not close my non fault claim which happened mid 2021. Even though the case has been settled by the 3rd party they still refuse to close the case. They also gave me a wrong phone number and incorrect details of the 3rd party insurer. Such an awful experience being with this company. Please don’t make the same mistake I did Reviewed on: 28th April 2022

Good value for fully comp

Good value for fully comp. Via comparison site. Reviewed on: 4th April 2022

Do not use

Absolutely disgraced company Do not use Please you will be ripped off They do not care Wish there was a one star Reviewed on: 31st March 2022

fasley reporting details uping insurance by £1200 per year !

awful company rude staff bad service Reviewed on: 21st March 2022

Starting an insurance

The lovely customer service agent Fran is an exceptional one. Her kind, gentle service made it fast and also entertaining I am giving her 5 stars for her service. Thank you Fran Reviewed on: 11th February 2022

Very disappointed

I made an a call to ageas as an existing customer to add a second car to my policy. I was on hold for one hour and four minutes! Once I got through I was quoted an extra £113 on top of the £65 I already pay for my first vehicle totalling £178 a month. (£2136 per year). I explained that this was a ridiculous quote and questioned if he had got this right. I have since cancelled the whole policy and moved to a new insurer and now pay less than £65 a month for both vehicles which is just less than £780 a year!! Unbelievable. Reviewed on: 14th January 2022

AVOID Scam Company

AVOID this company. Insured Sunday. 2 days later £405 added because of missed accident events . The events were not missed on application but altered by AGEAS . they ordered me to prove the previous accident was not my fault by contacting the insurer i had 5 years ago. This is now impossible for me to find. 19:00 and i now have no insurance, I could have been anywhere . AVOID for your own protection . Reviewed on: 9th December 2021

Forget it if actually want help

Tried to contact them about my breakdown cover . Got generic email back a week later. None the wiser! Tried to phone.. JOKE. Waited 52 minutes listening to drivel about their company. I still dont have the help I need. Absolute waste of space. NEVER AGAIN. Back to a reputable company next year. (I wonder if they pay comparison websites for recommendations...?) Reviewed on: 7th December 2021

Complete waste of time and money

My parked car got hit all caught on cctv Spoke to ageas as third party and informed have cctv. Sent cctv footage and waited 6 weeks before they decided yes their insured is at fault. During this 6 weeks it was a constant battle with ageas as they could never view the cctv footage. I sent it so many times and also confirmed via a phone call which yes they have received and yes they can view. Anyway after accepting liability my car was booked in for repairs 2 months down the line. Complaints got me nowhere. Anyway on the day my car was booked no one came to take it away for repairs. As of now am on the phone to them listening to the wonderful sleepy music. Reviewed on: 14th October 2021

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