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O2 Drive: Car Insurance reviews

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1.63
Based on 59 reviews, last reviewed 10th Jul 2022
No new 5 star reviews
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81%

Latest highest rating:

4

Brilliant for getting affordable car insurance! During my time using O2 Drive, I was able to afford a very easy and quick car insurance for my brand new car. When the COVID-19 Pandemic began, I was ... Read more Reviewed on: 12th October 2021
Cameron Straw's avatar
Cameron Straw

Latest lowest rating:

1

Disgusting service I was driving my vehicle when I got hit by kids racing an Audi. They hit my drivers side pushing me into a lamppost, so I had a double impact. The off... Read more Reviewed on: 10th July 2022
Tanya's avatar
Tanya
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About the Car Insurance

You might know them as a mobile phone company, but did you know O2 can offer you insurance for your car? By using your mobile phone as a telematics device, O2 can monitor your safe driving via so called black box insurance. Wondering if this type of insurance is right for you? Read our O2 drive reviews to find out. Already singed up with O2? Please share your own 2 Drive review to help others decide if telematics from O2 is the right insurance policy for them!

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O2 Drive Car Insurance reviews (59)

Most recent Overall rating

Disgusting service

1
I was driving my vehicle when I got hit by kids racing an Audi. They hit my drivers side pushing me into a lamppost, so I had a double impact. The offender then took off. My son who was in the vehicle with me received his insurance about a year later. I had to wait two full years and received £3000 but not without fighting for it. My car was written off which cost me, then my insurance went through the roof because I was held liable for the incident because the offender drove off. I could not afford the insurance and had to find other ways to be able to drive. I had back and neck damage as well as psychological trauma. O2 were extremely unhelpful pushing my insurance up so high I had to cancel it when I was the innocent party. Waiting 2 years for a claim and having to fight for the pittance recieved was very disappointing. I have never claimed before and I do the right and legal thing by insuring my vehicle and I would of expected O2 to be more helpful. Instead they just caused even more stress in an already stressful situation. They are nothing but a money grabbing company with no care for their customers. Reviewed on: 10th July 2022
Tanya's avatar
Tanya

Brilliant for getting affordable car insurance!

4
During my time using O2 Drive, I was able to afford a very easy and quick car insurance for my brand new car. When the COVID-19 Pandemic began, I was struggling with the insurance rates, however O2 was able to support me in that, and extended my insurance pay to allow me to build my funds backup in order for me to insure my next new car with them. Reviewed on: 12th October 2021
Cameron Straw's avatar
Cameron Straw

Let down

1
Car was hit while parked cctv footage captured the culprit however o2 couldn’t help as the other company didn’t answer the phone so I ran out of time absolutely disgusted by the company avoid avoid avoid Reviewed on: 20th January 2021
craigaldredcheese@icloud.com's avatar
[email protected]

Avoid O2 car insurance due to rip offs and incompitency

1
I have very nasty experience when I insured with O2. I cancelled the insurance in June 2020 when I sold the car and latter receive a letter demanding £120.00 plus £50 plus totaling £181.38. I was not with my credit card or debit card at the time she agreed to take the £181.38 from the agreed account at the end of August 2020. To my greatest surprise, I receive a letter dated 25/8/20 demanding £200.98. When I call to query the letter, I asked for the summary of my last discussion and what was agreed on. The customer service agent Daisy, responded that she don’t have it at hand and what was in the system was to collect £200.38 and will be happy to put a complain in for me. Pls keep away from O2 not to experience my ordeal or worst situation. Thanks for adherence. Reviewed on: 3rd September 2020
Osemwota osabuohien's avatar
Osemwota osabuohien

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