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Ageas: Car insurance reviews

View other Ageas products
2.43
Based on 129 reviews, last reviewed 16th Apr 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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2%
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62%

Latest highest rating:

4

Good company. Good company. RAC affiliated to insurance very poor customer service Reviewed on: 16th April 2026
Gilda w's avatar
Gilda w

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025
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Vilma
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About this product

You can manage your Ageas car insurance securely, online via the mobile app.

Ageas car insurance includes accidental misfuelling, personal accident cover and 90 days cover for driving in the EU. You can also choose to pay for optional extras to add to your Ageas car insurance policy and tailor it to your circumstances.

Ageas car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ageas before, you can also leave a review and share your experience.

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Ageas Car insurance reviews (129)

Scum

1
Abusive practices, now ruled foul play by the FCA. Do not let them get away with it shocking scamming company Reviewed on: 5th March 2023
Alun89's avatar
Alun89

AVOID LIKE THE PLAGUE ESPECIALLY THEIR LEGAL INSURANCE COINCIDENTLY CALLED AGEAS LAW!

1
Tried to get me to accept £200 for my astra said “write-off”, just because they use large expensive companies to fix cars so it’s “uneconomical” which shouldn’t be the case. I’m disabled and was 59. I was disgusted had some chronic health problems was upset as I couldn’t go anywhere without my car-the bus stop is too far to walk. Due to their attitude I couldn’t cope with them for a while.They kept pestering me to accept low offers, to which I kept saying “what do you expect me to do with that? It won’t get me another car, not even an older car than I had”. Then they kept hassling me to take my car away so they could get the scrap value, but I wouldn’t let them, I told them I’d get it repaired myself. It took 3 months until I got £900-excess of £100 = £800 & I paid extra not to pay the excess! They checked my details & as I was making a claim charged me £60 to change my occupational status! At the time I 1st took out the insurance in 2015 there were not as many options, sometime between 2015 & Sept 2019 new categories had been added including “no longer working due to I’ll health or disability” which is what I would have selected if there in 2015. My nearest choices at the time included 1. Unemployed (which is usually used to describe someone who is fit enough to work, but not working and claiming benefits) 2. Retired (which usually means either over the age of retirement or retired early & living on a works pension) 3. Housewife (historically used to describe either not working due to childcare duties, or further back not working, married & supported by husband’s income). As none of those applied to me I selected my former job of either Admin Officer, or Government employee which I had been for most of my life. So their £60 fee was because their system had been updated to reflect societal changes! The then started charging me over £70 pcm insurance (my pr eg muumuus had previously been about £43 pcm) & the collision wasn’t even my fault! A young driver was speeding & crashed into me!! Reviewed on: 15th January 2023
Mandy Nicholas's avatar
Mandy Nicholas

A nightmare to deal with!

1
Trying to make a claim with Ageas is a soul destroying experience. I've been left without a car for 3 weeks now, I have spoken to 7 different people all of whom seem to get bits of information wrong, don't read the notes, don't know who's at fault and never update me. They just want to wash their hands of the situation and have offered well below market value for a total loss claim. Avoid at all costs. They won't even give me direct access to my claim handler which adds to the Chinese whispers aspect of my claim. Find insurance with a better underwriter, spend more on your insurance initially so you don't have to deal with the stress. I wish I did. Reviewed on: 15th December 2022
Dominic Ord's avatar
Dominic Ord

SCAMMER AND BULLY!!!

1
This company is a SCAM and rip off-AVOID FOR YOUR OWN SANITY. THEY WILL USE BULLYING TACTICS TO SWINDLE YOU OUT OF YOUR HARD EARNED MONEY. Took out insurance then weeks later they claim that they will have to increase my premiums because they've discover on a comparison website that I bought my car in July and not August. They requested my documents which confirmed this was indeed August. THEN, not satisfied with this, they then claim the discrepancy was to do with the year 2021 and not 2022 and so they will either cancel my policy and keep hold of my premium or I need to pay them additional premium atop the price I'd already paid for the insurance plus fees. I sought legal advice from my lawyers and the ombudsman because this company is dishonest and quite frankly fraudulent - this has caused me alot of unnecessary distress. AGEAS - dont even bother to comment with your 'sorry bla bla bla story' because I will be dragging you through the courts or to the ombudsman for harassing me if I have to. Reviewed on: 13th December 2022
NICKY's avatar
NICKY

recommend

5
very happy with car insurance. website easy to use and pay. good costumer service. Reviewed on: 9th October 2022
Theresa Louise Cooke's avatar
Theresa Louise Cooke

GOOD INSURANCE. EVERYTHING INCLUDED AND EASY TO GET HOLD OF ON THE PHONE

4
wanted to double check a few bits. helpful call handler. made comparisons whilst on the phone. Reviewed on: 5th October 2022
Jean's avatar
Jean

3rd party accepted full liability and Ageas voided my insurance because my front grille was not standard

1
Do not use this company. They never return calls. No help whatsoever Reviewed on: 10th September 2022
Adam Moore's avatar
Adam Moore

Terrible

1
Took money for renewal one week before renewal date. Took over an hour to get through. Then she was waffling on for another 5. In the end I told her just cancel and refund. Reviewed on: 31st August 2022
Sue's avatar
Sue

Buyer beware...

1
They may be the cheapest but you get what you pay for. Any deviations or claims and that's when they sting you. Problem at bank resulting in delayed payment and them charging £30 . Car broke down on motorway 31 miles from garage/home. Small print...your breakdown covers 20miles. Had to pay excess of £40.92. Never again will I use this company. Fortunately, renewal is up shortly so I'll certainly be leaving. Reviewed on: 26th August 2022
Unhappy customer's avatar
Unhappy customer

MISLEADING AND FALSE BE AWARE AND RUN !!!!!!!!!!!!!!!!!

1
They break every insurance law and obligations. Total loss handler Bridie was malicious, vindictive, nasty aggressive bully. She broke laws and obligations to her own ends. RUN DO NOT USE THESE shysters !!!!! Reviewed on: 21st August 2022
Lorraine Vickery's avatar
Lorraine Vickery

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