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Ageas: Car insurance reviews

2.50
Based on 128 reviews, last reviewed 8th Oct 2025
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
29%
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5%
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1%
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2%
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63%

Latest highest rating:

5

great service at a great price. great service at a great price. Everything available online in an easy to use account. Reviewed on: 8th October 2025
Ian B's avatar
Ian B

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025
Vilma 's avatar
Vilma

About this product

You can manage your Ageas car insurance securely, online via the mobile app.

Ageas car insurance includes accidental misfuelling, personal accident cover and 90 days cover for driving in the EU. You can also choose to pay for optional extras to add to your Ageas car insurance policy and tailor it to your circumstances.

Ageas car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ageas before, you can also leave a review and share your experience.

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Ageas Car insurance reviews (128)

Just Terrible Service

1
13 days after a courtesy car should have been supplied I’m still waiting. Countless calls and no action. Do not use this company if you want professional service. Complete joke. Reviewed on: 21st June 2023

Joke of a company worst ever

1
DO NOT GET ANY INSURANCE with this company, they will lie and fiddle you out of any kind of money they owe you and will mess you around as much as humanly possible if you do have a claim.. literally any company would be better than these.. by far the biggest load of cowboys I've ever encountered stay away and avoid like the plague in fact your chances of surving the plague are probably better than dealing with these thieves .. Reviewed on: 26th May 2023

Vile and Totally Unprofessional!

1
I had sent my proof of no-clains to them 3 TIMES in emails WHICH THEY NEVER READ. THEY THEN CANCELLED MY POLICY without reason in computer generated bilge, and demanded further payment without explanation.. TERRIBLE COMPANY DON'T BOTHER THEY COULD COST YOU YOUR LICENSE. Reviewed on: 23rd May 2023

Don't use this company!

1
Absolutely disgusted with this company, 2 weeks after accident still no resolution, I paid extra for a courtesy car, which I didn't get due to 2 weeks waiting to see if it's going to be repaired or written off so what's the point! So struggling to get to work & daily life without a vehicle, terrible waiting time on phone an cost me a fortune to just keep being fobbed off with every excuse they can think of, been told 4 day's ago it will be written off but they're waiting for photo's from loss adjusters, so more time wasting! Oh glee, so now awaiting their valuation to appear, you just know it's going to be an insult don't you? Will never use this pathetic company again. Reviewed on: 11th May 2023

Good quote as new customer but not after that

2
Reasonable premium for new customer fully comp. Renewal quote was stupidly high for no apparent reason so switched provider. Reviewed on: 11th April 2023

Dishonest, incompetent and threatening

1
Terrible experience after my first non fault claim in 15 years. Failed to automatically renew , which that had done for 2 years previously- Dishonest and abrupt - made charges which they then admitted had taken after they erroneously cancelled renewal - then received threatening email demanding money back. I called company and they promised a letter breakdown of money I allegedly owed( would not listen to my reasoning) . No letter just s bullying, threatening email. I have paid £45.55 back as I know if I call them they will lie and deny me calling them again and increase the money I allegedly owe. A disgusting company!!!!! Reviewed on: 2nd April 2023

AVOID AT ALL COSTS

1
Disgusting company to use, rude and sneaky, currently taking steps through the financial ombudsman due to obtaining policies and purposely hiding very important information and using this against you later on! Please AVOID and go elsewhere. Reviewed on: 26th March 2023

NIGHTMARE

1
I bought car insurance through YOGA insurance who I thought were the insurance company.They are a broker which you're not aware of as they send you a the documents. Only when you receive the documents do you see that Ageas are the actual insurance company but YOGA manage the policy. It's thoroughly confusing because you get different information from both parties. In over 30 yrs of motoring I've never had the problems I've had with them. YOGA can only be contacted via a chat room!!; Don't touch them they don't know the meaning of transparency. Reviewed on: 10th March 2023

No communication or compassion

1
These are in bed with Close brothers and both are unacceptable communication or compassion. I feel seriously ill and the DD failed and they cancelled (i get that but they showed no compassion in the circumstance and the baliffs already knocking on my door) Reviewed on: 10th March 2023

Scum

1
Abusive practices, now ruled foul play by the FCA. Do not let them get away with it shocking scamming company Reviewed on: 5th March 2023

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