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Sheilas Wheels: Car insurance reviews

Name: Car insurance
Rating: 3.46 (194 reviews)

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3.46

Based on 194 reviews, last reviewed 7th Sep 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

33%

13%

47%

Latest highest rating:

5

Very useful customer service, fast and responsive to... Very useful customer service, fast and responsive to all queries. Everything was easily explained immediately and any thing I was unsure about was qui... Read more Reviewed on: 7th September 2026

Latest lowest rating:

1

Every company is good until you have problem I had an issue so I called for advise helpline. They convince me to make a claim - when I said I do not want to make a claim. But they said don’t worr... Read more Reviewed on: 29th June 2026

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About this product

Sheilas’ Wheels car insurance is award-winning cover for UK customers.

With Sheilas’ Wheels car insurance, you get 24/7 accident helpline, a courtesy car and windscreen cover with the comprehensive cover. There’s also a range of optional extras including legal protection, breakdown cover and key cover.

Sheilas’ Wheels car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sheilas’ Wheels before, you can also leave a review and share your experience.

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Sheilas Wheels Car insurance reviews (194)

Vile company

Pointless trying to speak to someone you hold for 4 hours and they cut you off. Incompetent staff havent a clue what they are doing. Stay well away from these scammers and get insured with a proper company Reviewed on: 30th August 2023

Horrible experience

Absolutely horrible experience with them. Multiple failures in handling our claim, took over 2 months just to figure out if its repairable or a total loss... have spent over 40 minutes on several phone calls on hold just to try to speak to someone. When I did speak to someone, they were totally useless and promised call backs which never happened. My complaints were ignored, and then the complaints about the complaints were also ignored. Avoid this company, they may be the cheapest, but if you have an accident, you'll wish you had paid more for another company Reviewed on: 24th August 2023

Competitive pricing and simple but effective service

It is fair to say that as a male, Shelias Wheels was not really on my radar for car insurance. However, their pricing and product compared very favorably to my other quotes at the time. Fortunately. I have not had to make a claim, however, I was impressed by their communication upon joining and lack of it since (that is a compliment)! A lot of insurance companies constantly bombard their customers with marketing for other products but not Shelias Wheels in my experience. Reviewed on: 24th August 2023

great price!

the cheapest i found with a easy to use online interface Reviewed on: 23rd August 2023

By far cheapest insurance!

I compared my latest car with other insurances and sheila wheels stood out. Also, i was referred by my car financer and he didn’t disappoint! Reviewed on: 22nd August 2023

Sheilas wheels

One of the very insurance companies that i have ever used highly competitive premiums with lots of very useful add on options like brakedown cover to name but one i am really delighted to insured with very many thanks shieilas wheels. Reviewed on: 22nd August 2023

Restored my faith

I took out a new insurance with Sheila's Wheels, but sadly had to scrap my car a few weeks later. Not only were they very helpful in arranging the new policy, I was so grateful (and surprised) when they gave me a full refund. It restored my faith and when I eventually get a new car I will be giving them my business. Reviewed on: 17th August 2023

They will make you feel like you are nothing

Forge about them hanging up on you. Forget them being rude on the phones. They simply do not care about their clients- I used them for 3 years and they stuck a knife in my back and were really smug about it. Please stay away this is an evil company not need to go near them. Stay way! Reviewed on: 12th August 2023

Absolutely useless

Had a drunk driver hit us and as we didn’t have her number and number they were unable to help. They had our car for over a month and no repairs were carried out. Every time I called to discuss they passed me from team to team providing incorrect information. DO NOT USE! Reviewed on: 9th August 2023

Hugely disappointed

Never got my courtesy car or car delivered after repair Reviewed on: 5th August 2023

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