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Sheilas Wheels: Car insurance reviews

View other Sheilas Wheels products
3.41
Based on 194 reviews, last reviewed 7th Sep 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
33%
See only 4 star reviews
13%
See only 3 star reviews
3%
See only 2 star reviews
4%
See only 1 star reviews
47%

Latest highest rating:

5

Very useful customer service, fast and responsive to... Very useful customer service, fast and responsive to all queries. Everything was easily explained immediately and any thing I was unsure about was qui... Read more Reviewed on: 7th September 2026
Emily R's avatar
Emily R

Latest lowest rating:

1

Every company is good until you have problem I had an issue so I called for advise helpline. They convince me to make a claim - when I said I do not want to make a claim. But they said don’t worr... Read more Reviewed on: 29th June 2026
Urszula S's avatar
Urszula S
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About this product

Sheilas’ Wheels car insurance is award-winning cover for UK customers.

With Sheilas’ Wheels car insurance, you get 24/7 accident helpline, a courtesy car and windscreen cover with the comprehensive cover. There’s also a range of optional extras including legal protection, breakdown cover and key cover.

Sheilas’ Wheels car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Sheilas’ Wheels before, you can also leave a review and share your experience.

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Sheilas Wheels Car insurance reviews (194)

Great Insurance Company

5
Shelia's Wheels have been my insurers for many years now. Customer services are always helpful and quick to respond and we always get a good deal. Reviewed on: 5th September 2025
Laura Hayes's avatar
Laura Hayes

Easy to deal with good prices and extras on policy n...

5
Easy to deal with good prices and extras on policy not other people haf Reviewed on: 5th September 2025
lisastroulger@hotmail.com's avatar
[email protected]

I lost my partner of 20 years in January Tried to sp...

1
I lost my partner of 20 years in January Tried to speak to someone 2 Hours later finally got a human in a foreign land broken English first one put me on hold call. Ended for some reason go through all the press 1 for this and 2 for that explained my situation judi's funeral next week Rude un helpful and want give £4 back but charge me £40 cancellation went with tesco spoke to English lad (northerner no one perfect)sorted out straight away Reviewed on: 10th February 2025
Mark fleming 's avatar
Mark fleming

Straightforward and easy to deal with.

5
Just really straight forward and easy to deal with. The online portal is very easy to navigate but if you ever need to pick up the phone and speak to someone that’s easy to navigate also. A fair price for a good product. Reviewed on: 4th September 2024
annacarver375@gmail.com's avatar
[email protected]

Easy straight forward communication

5
Just easy straight forward communication from start to finish. Good rate and good product. Reviewed on: 23rd August 2024
annacarver375@gmail.com's avatar
[email protected]

Car Insurance

5
Fantastic price for car insurance considering how much I was quoted by other companies. I’ve used Sheila’s Wheels in the past and I’ve always had a great experience when I’ve called to ask questions or needed information. I would definitely recommend them. Reviewed on: 23rd August 2024
HeidiHi's avatar
HeidiHi

A bit expensive compared to other insurance companies.

4
A bit expensive compared to other insurance companies. Their renewal price was considerably expensive compared to just getting a new insurance which also had better benefits. They charge a lot for admin changes as well. Reviewed on: 21st May 2024
Elle P's avatar
Elle P

Cancelled without notice

1
Everything went well until the 1st monthly payment, it bounced and the next day they cancelled it. So I lost my 25% deposit. If they waited until Friday they would’ve got the money Reviewed on: 4th May 2024
Mikey's avatar
Mikey

One star and that’s being generous the service I’ve...

1
One star and that’s being generous the service I’ve received from them has been terrible I was in a car accident in January and my vehicle was written off I have had to constantly chase them to get things sorted your on hold for over an hour every time you call before you Evan get to speak to any one then when you finally do get through to someone they haven’t got a clue how to sort you query so getting put on hold again for 20/30 minutes at a time. I still haven’t been paid out for my car and every person I’ve spoken to since hasn’t been able to sort it. They’re cheap for a reason the service is shocking. Reviewed on: 3rd April 2024
Kayleigh s's avatar
Kayleigh s

Wanted to renew a policy and pay

1
Wanted to renew a policy . They had automatic renewal but card had ended, Called to give new card , also a couple of amendments. Waited 40 mins for customer service operator, could hardly hear her , poor communication skills , tries to charge us extra £32 to make changes then couldn't give us the new premium which should have been lower until we paid the old premium . The operative was next to useless, zero customer service skills. We asked to speak to supervisor , at 1hr 40 mins put the phone down . no call back . in the interim period whilst waiting for the manager went onto Compare the market , found various quotes, booked new car policy with Saga £100plus cheaper for better policy. Avoid Sheilas wheels they used to be very good, easy to call , but now all chat bot. Totally wasted nearly two hours of our lives. Reviewed on: 1st March 2024
steve's avatar
steve

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