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Cycleplan reviews

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Rated Excellent 4.83/5

Cycleplan reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 4,470 product reviews

Average score of 4.83/5
5 star
86%
4 star
12%
3 star
1%
2 star
0%
1 star
1%
Reviews for Cycleplan have trended positively over the past 90 days

Latest positive rating

5/5

Very easy to deal with.

Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far... Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence that they will be easy to deal with should the need arise. Read more Read less

{"display":"Dave K","full_name":"Dave K","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1044483.png"}}'s avatar
Bicycle insurance
Dave K 15th October 2025

Latest negative rating

1/5

V poor customer care

Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being... Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with them for nine years, because my bike had not been damaged. Take your money then don’t bother helping. Read more Read less

{"display":"Bob","full_name":"Bob","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Bicycle insurance
Bob 25th September 2025

About Cycleplan

Cycleplan reviews from our Smart Money People can help you to get the inside track on what being a travel policy holder with Cycleplan is really like. Cycleplan are a leading specialist bicycle insurance provider. Cycleplan can cover theft, accidential damage, as well as cycling accessories such as helmut cameras. Read and write Cycleplan reviews on Smart Money People, the UK's leading independent financial services review site.

Cycleplan at a glance

Reviews for Cycleplan

Showing 11 of 4470 company reviews Last reviewed within 7 days

Very easy to deal with.

Bicycle insurance 15th October 2025

Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far... Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence that they will be easy to deal with should the need arise. Read more Read less

Rated Excellent 5/5
Read more product reviews

Easy to deal with.

Bicycle insurance 10th October 2025

Easy to deal with. Initial price for the first year was great at £99.00. The renewal price for the next year was £125.00

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Friendly and polite staff.

    Friendly and polite staff. Value for money.

    {"display":"Paul ","full_name":"Paul ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bicycle insurance
    Paul 8th October 2025
  • 5/5

    easy to understand and obtain, give full cover and p...

    easy to understand and obtain, give full cover and peace of mind

    {"display":"Kevin J","full_name":"Kevin J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bicycle insurance
    Kevin J 8th October 2025
  • 5/5

    A very user friendly and efficient service

    A very user friendly and efficient service

  • 5/5

    Well explained and fit for purpose

    Well explained and fit for purpose

    {"display":"Unni","full_name":"Unni","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bicycle insurance
    Unni 7th October 2025
  • 5/5

    Gave me what I wanted at the price I wanted.

    Gave me what I wanted at the price I wanted. So much so that i recommended then to a friend who has now signed up.

    {"display":"Peter O","full_name":"Peter O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bicycle insurance
    Peter O 7th October 2025
  • 5/5

    Excellent customer service!

    Excellent customer service! I needed help and customer service were great in understanding and resolving the problem I had taking out my policy. The website... Excellent customer service! I needed help and customer service were great in understanding and resolving the problem I had taking out my policy. The website was clear and detailed on pricing and costs. I also loved the useful tips and advice on how to keep my bike secure. Read more Read less

    {"display":"Dilan S","full_name":"Dilan S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bicycle insurance
    Dilan S 7th October 2025
  • 5/5

    Great experience with Cycleplan Insurance.

    I’ve had a great experience with Cycleplan Insurance. The whole process was incredibly easy to use from getting a quote to setting up my policy,... I’ve had a great experience with Cycleplan Insurance. The whole process was incredibly easy to use from getting a quote to setting up my policy, everything was clear and straightforward. The pricing is very competitive and offers great value for the level of cover provided. Communication has also been excellent; any questions I had were answered promptly and professionally. Overall, I’d highly recommend Cycleplan to anyone looking for reliable and affordable bike insurance. Read more Read less

  • 5/5

    Easy and clear process to insure my bike.

    Easy and clear process to insure my bike. I have peace of mind that my bike is covered and also I’m covered in case of an accident

    {"display":"Ric","full_name":"Ric","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Bicycle insurance
    Ric 7th October 2025
  • 5/5

    Quick and easy to obtain my policy

    Quick and easy to obtain my policy

    Products from Cycleplan

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