AVOID AVOID AVOID I should have read previous reviews before thaking out this policy. I insured 2 handsets one a work phone which after an... AVOID AVOID AVOID I should have read previous reviews before thaking out this policy. I insured 2 handsets one a work phone which after an 8 minute conversion with customer cate was happy to do.I asked were both covered 24/7 as I powered off my work phone after hours. As I worked security Damage and theft was my main concern. My phone was stolen . I filled police reports,blacklisted the device and provided .all documentation including proof of purchase ,ownership and usage. Loveitcoverit delayed the claim constantly asking for more information which i provided. The claim was refused as I did not provide proof of usage to the point of the theft. So technically if you are not using the phone up to the point of the loss/Theft you are not covered .IT DOES NOT say in the terms and Conditions the time frame between the last usage and the loss / Theft. Absolutely dishonest company. Roll on legal action & Financial regulator Complaint. Loveitcoverit today sent this quote from the terms and Conditions "In the event of a claim you must be able to proof of usage from your network provider that confirm your gadget has been in use since policy inception and up to the event giving rise to your claim" no mention of how long before the event 1 minute,1 hr,1 day,1 week nothing. The perfect loophole to avoid paying out on a claim. I genuinely look forward to fighting this in a court of law Read more Read less

The worst insurance you can think of. Previously, I’ve had insurance with my bank, mobile company and home insurance, I’ve claimed twice and they were... The worst insurance you can think of. Previously, I’ve had insurance with my bank, mobile company and home insurance, I’ve claimed twice and they were so professional and helpful. But this insurance is a scam. Please read the real reviews in Google as I have noticed they’ve done the same with many other customers. Here is why: - They have made rules that are not in their policy - The advisor handled my case (Kate Papagavriel) was neglectful, rude and unprofessional advisors - Failure to answer my email - An advisor(Billy) told me they will review my claim in 72 hours which was a lie - Then another advisor called Kate told me I need to wait until cool off perilous is over which is not in the policy they’ve sent me. I’ll leave more feedback in other review website so hopefully people don’t get into the trap. Please read their 1-2 star reviews before purchasing the insurance with them. Read more Read less