Voyager Insurance reviews
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Voyager Insurance reviews
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Review summary
People rate this company as Excellent based on 551 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Voyager Insurance nails it with easy online processes, great value, and brilliant customer service, especially for motorcyclists and those with medical conditions. However, some found claims slow or tricky, and a few thought prices were a bit steep or coverage details confusing.
Positive themes
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Voyager Insurance’s travel insurance is easy to buy online and straightforward to use. (11 mentions)
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Great value for money and competitive pricing on Voyager Insurance travel policies. (8 mentions)
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Voyager Insurance offers excellent customer service that’s friendly and helpful. (9 mentions)
About Voyager Insurance
"Voyager Insurance Services was founded in 1996 with the express aim of arranging wholesale travel insurance and managing reliable travel insurance facilities for tour operators, travel agents and insurance brokers to offer to their clients." So if you're looking for Voyager reviews, read on to see what people like you are saying on Smart Money People.
Voyager Insurance at a glance
Reviews for Voyager Insurance
Showing 11 of 551 company reviews • Last reviewed within 7 days
Well pleased with the cover and the price ,cheers
Well pleased with the cover and the price ,cheers
I required specific cover for motorcycling, and bein...
I required specific cover for motorcycling, and being 70, struggled to find another insurer. I appreciate being able to arrange by phone with a real person.
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5.00/5
Easy to arrange cover and a reasonable price.
Easy to arrange cover and a reasonable price. Like that I can include motorcycle touring
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5.00/5
Very straightforward indeed.
Very straightforward. My needs were understood and assessed and even better, insurance sorted.
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5.00/5
Easy and straightforward to deal with.
Easy and straightforward to deal with.
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5.00/5
Really good experience over the phone.
Really good experience over the phone. extremely thorough in checks of medical background. Caring and considerate staff
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1.00/5
Travel Insurance Claim Not Paid.
I made a claim for a changed flight. Voyager employed a loss adjuster who declared my claim was invalid.
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2.00/5
Loyal customer until health changed
We were loyal customers of Voyager Travel Insurance for years and used them multiple times without issue. Their website pricing was always reasonable, and their... We were loyal customers of Voyager Travel Insurance for years and used them multiple times without issue. Their website pricing was always reasonable, and their team was consistently available whenever we needed advice or support. As a family, they were our go-to choice for travel coverage. Unfortunately, that loyalty ended when my health situation changed. Following a diagnosis of metastatic cancer, Voyager was completely unwilling to offer coverage or work with us in any way. While I understand that pre-existing conditions present risks for insurers, I expected at least some degree of consideration, flexibility, or tailored options after years of reliable business. Instead, we were flat-out turned away. It is deeply disappointing to discover that years of loyalty mean nothing when your circumstances become challenging. If you have a clean bill of health, their service is fine, but do not expect any support or loyalty in return if your medical situation chan Read more Read less
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4.00/5
Useful as a motorcyclist to be able to get travel in...
Useful as a motorcyclist to be able to get travel insurance for touring abroad but very very expensive.
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5.00/5
So easy to work with.
We have been with them for a few years now. Always very helpful, even when I ask obvious questions. Plenty of notice when renual is due.
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4.00/5
New Customer
I am a new customer this year , I’ve not made a claim but was very happy with the information given to me when I... I am a new customer this year , I’ve not made a claim but was very happy with the information given to me when I was applying for the travel insurance Read more Read less
Products from Voyager Insurance
Showing all products offered by Voyager Insurance
Travel insurance
by Voyager InsuranceVoyager Plus Travel Insurance offers a range of policies for short stay trips, annual multi-trips, or extended breaks abroad. Cover is available for cancellation, emergency medical expenses (including additional travel...
Travel insurance
by Voyager InsuranceVoyager Plus Travel Insurance offers a range of policies for short stay trips, annual multi-trips, or extended breaks abroad. Cover is available for cancellation, emergency medical expenses (including additional travel...
Home Insurance
by Voyager InsuranceHome Insurance
by Voyager InsuranceBreakdown Cover
by Voyager InsuranceBreakdown Cover
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