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Voyager Insurance reviews

Voyager Insurance logo
Rated Excellent • 4.87/5

Voyager Insurance reviews

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Verified business Last reviewed within 14 days
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Review summary

People rate this company as Excellent based on 481 product reviews

Average score of 4.87/5
5 star
92%
4 star
7%
3 star
0%
2 star
0%
1 star
1%
Reviews for Voyager Insurance have trended positively over the past 90 days

Voyager travel insurance is loved for its easy online process, helpful staff, and great value especially for motorcyclists and those with medical conditions. The coverage is clear and tailored, making it a go-to for many travellers. On the downside, some find the pricing a bit steep and the claims process slow or complicated at times, especially with complex medical issues.

Positive themes

  • Voyager's customer service is friendly, helpful and quick to respond.
  • Easy to use website and straightforward online process for Voyager Insurance.
  • Voyager offers great value and coverage for motorcyclists travelling abroad.

Negative themes

  • Some find Voyager's pricing high or increasing especially with medical conditions.
  • Claims can be slow or complicated for serious or complex medical issues.
  • A few mention difficulty or confusion around policy details and coverage limits.
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About Voyager Insurance

"Voyager Insurance Services was founded in 1996 with the express aim of arranging wholesale travel insurance and managing reliable travel insurance facilities for tour operators, travel agents and insurance brokers to offer to their clients." So if you're looking for Voyager reviews, read on to see what people like you are saying on Smart Money People.

Voyager Insurance at a glance

Reviews for Voyager Insurance

Showing 11 of 481 company reviews • Last reviewed within 14 days

DO NOT use them if you want actual insurance coverage!

Travel insurance • 9th February 2026

I have been with this company 10 years - never needed to claim until last year when I had a health issue abroad. Based on... I have been with this company 10 years - never needed to claim until last year when I had a health issue abroad. Based on my experience people should know the following: 1. You must attend public hospitals, not private (that is fine in some European countries, but not great in others, and certainly not when paying for World Cover as I was. 2. If you state you have any existing conditions, they will charge you extra for that to be covered. However, based on my experience, you will not have it covered if anything actually happens. 3. They have different companies covering different aspects of claims, and they do not coordinate. 4. They send encrypted messages that are impossible to open - highly stressful when in hospital and relying on mobile and bad internet. 5. You have to do all the calling - I have only had a couple of calls, and these were helpful at the time, but resulted in nothing. 6. Upon making a complaint to the company, the response was from someone who clearly had not read all of the correspondence or cared. If you want to have peace of mind when travelling, DO NOT choose this company. They are so lovely when you buy, but absent when you need them! Read more Read less

{"display":"Annonymous","full_name":"Annonymous","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Simply straight forward insurance exactly what I req...

Travel insurance • 11th October 2025

Simply straight forward insurance exactly what I required

{"display":"IAN ASTBURY","full_name":"IAN ASTBURY","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Access to a real person when needed to ask a question.

    Access to a real person when needed to ask a question. Very smooth process

    {"display":"Nigel J","full_name":"Nigel J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Nigel J 11th October 2025
  • 5/5

    Simple and easy to use website

    Simple and easy to use website laid out clearly all the costs involved

    {"display":"Denis Callanan","full_name":"Denis Callanan","avatar":{"url":"\/assets\/uploads\/avatars\/users\/9410.png"}}'s avatar
  • 5/5

    A fair price for cruise insurance for the elderly.

    We are both elderly and wanted cruise insurance. The prices with most companies made the cruise not worth going on but Voyager was at a... We are both elderly and wanted cruise insurance. The prices with most companies made the cruise not worth going on but Voyager was at a very competitive price and we were happy to pay it. Then I got something wrong and wanted an extra one day and the lady on the phone was so helpful and for a tiny fee, I think about a fiver or so, it was all sorted and new documents sent out straightaway. Will definitely be using next time. Read more Read less

    {"display":"Georgie","full_name":"Georgie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Georgie 10th October 2025
  • 5/5

    Worldwide Motorcycle Cover

    This was one of the only companies I found that would give me the required travel insurance for riding motorcycles. Easy to deal with and... This was one of the only companies I found that would give me the required travel insurance for riding motorcycles. Easy to deal with and at a good price. I have used Voyager a number of times now. Read more Read less

    {"display":"John A","full_name":"John A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    John A 10th October 2025
  • 5/5

    Very easy to process the insurance.

    Very easy to process the insurance. Reasonable price. Peace of mind and less worry over the holiday period.

    {"display":"Christine L","full_name":"Christine L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Good experience with customer service guided me choo...

    Good experience with customer service guided me choosing what’s was right for me

    {"display":"Simone B","full_name":"Simone B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Simone B 10th October 2025
  • 5/5

    Great customer service.

    Great customer service. Ready to listen and get a solution without 'computer says no'. Are a really helpful team who ask the right questions to... Great customer service. Ready to listen and get a solution without 'computer says no'. Are a really helpful team who ask the right questions to get the right cover without the hard sell. Read more Read less

    {"display":"Lyn ","full_name":"Lyn ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Lyn 10th October 2025
  • 5/5

    Outstanding for Motorcycle Travel

    Great customer service. very good coverage in respect to items covered as part of the insurance package. great for persons that enjoy motorcycle travel and... Great customer service. very good coverage in respect to items covered as part of the insurance package. great for persons that enjoy motorcycle travel and peace of mind that you are covered when other insurance companies have no regard for this sector of their clients. Read more Read less

    {"display":"Malcolm F","full_name":"Malcolm F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Malcolm F 10th October 2025
  • 5/5

    When booking holiday travel surance with medical c...

    When booking holiday travel insurance with medical conditions, I found the procedure very easy and competitive against other providers.

    {"display":"Eddie S","full_name":"Eddie S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Eddie S 10th October 2025

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