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Scratch & Patch reviews

Scratch & Patch logo
Rated Excellent • 4.76/5

Scratch & Patch reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 287 product reviews

Average score of 4.76/5
5 star
86%
4 star
9%
3 star
1%
2 star
1%
1 star
3%
Reviews for Scratch & Patch have trended positively over the past 90 days

Latest positive rating

5/5

Recent claim

We had to claim recently after our dog needed a minor procedure to remove a grass seed from his paw. We submitted the claim on... We had to claim recently after our dog needed a minor procedure to remove a grass seed from his paw. We submitted the claim on a Tuesday and the money was in my account by Thursday. Outstanding service and no quibbles about the claim. Read more Read less

{"display":"Neil Hurt","full_name":"Neil Hurt","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet insurance
Neil Hurt 4th October 2025

Latest negative rating

2/5

Wasn’t easy to go through quote but did get enough i...

Wasn’t easy to go through quote but did get enough info about the product. I would prefer a bit more coverage but I haven’t had to claim yet

{"display":"Dean t","full_name":"Dean t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet insurance
Dean t 26th September 2025
See more reviews for Scratch & Patch products

About Scratch & Patch

Scratch & Patch is a UK pet insurance provider, offering tailored coverage for dogs and cats. Want to know what other pet owners think? Read real customer reviews to see how Scratch & Patch policies have helped other pet parents protect their pets.

Scratch & Patch at a glance

Reviews for Scratch & Patch

Showing 11 of 287 company reviews • Last reviewed within 7 days

Recent claim

Pet insurance • 4th October 2025

We had to claim recently after our dog needed a minor procedure to remove a grass seed from his paw. We submitted the claim on... We had to claim recently after our dog needed a minor procedure to remove a grass seed from his paw. We submitted the claim on a Tuesday and the money was in my account by Thursday. Outstanding service and no quibbles about the claim. Read more Read less

{"display":"Neil Hurt","full_name":"Neil Hurt","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great price, and keeping us updated

Pet insurance • 3rd October 2025

Great price, and keeping us updated

{"display":"keith dp","full_name":"keith dp","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Good value for money, cover is very good.

    Good value for money, cover is very good.

    {"display":"Graham ","full_name":"Graham ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Graham 1st October 2025
  • 5/5

    Affordable, realistic cover

    Affordable realistic cover. Good communication.

    {"display":"Lyn","full_name":"Lyn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Lyn 1st October 2025
  • 4/5

    Rhankfully i havent had ro make a claim but s/&p kee...

    Rhankfully i havent had ro make a claim but s/&p keep me updated with whats happening

    {"display":"Derek Marshall","full_name":"Derek Marshall","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1286916.png"}}'s avatar
  • 5/5

    Great customer service good website

    Great customer service good website

    {"display":"HMW","full_name":"HMW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    HMW 1st October 2025
  • 5/5

    Great reliable service and good value for money

    Great reliable service and good value for money

    {"display":"P S","full_name":"P S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    P S 1st October 2025
  • 5/5

    Well priced quote, easy to take and like regular mon...

    Well priced quote, easy to take and like regular monthly newsletters. Fortunately not had to claim so can’t comment on the process

    {"display":"Ang","full_name":"Ang","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Ang 1st October 2025
  • 4/5

    Comprehensive and simple pet insurance.

    Straightforward pet insurance. I needed to phone one of their help staff. Got through quickly and they were very helpful in advising what I wanted

    {"display":"John v","full_name":"John v","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    John v 1st October 2025
  • 5/5

    Very competitive on pricing and have been very helpf...

    Very competitive on pricing and have been very helpful with any claim we have had to make for our Frenchie over the last 7 years.

    {"display":"Traci Baxter","full_name":"Traci Baxter","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1286990.png"}}'s avatar
    Pet insurance
    Traci Baxter 1st October 2025
  • 5/5

    Thankfully, ive not needed to use them yet!

    Thankfully, ive not needed to use them yet (touch wood!!) but when I was searching for multi pet cover, the market wasnt swamped so other... Thankfully, ive not needed to use them yet (touch wood!!) but when I was searching for multi pet cover, the market wasnt swamped so other companies perhaps weren't factoring in competitive prices whereas Scratch and Patch were. Its also one of the few that offer dental cover for cats which eas a big factor in my decision to go with them Read more Read less

    {"display":"Nicola Dowler","full_name":"Nicola Dowler","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1307730.png"}}'s avatar

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