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Scratch & Patch reviews

Scratch & Patch logo
Rated Excellent • 4.76/5

Scratch & Patch reviews

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Review summary

People rate this company as Excellent based on 289 product reviews

Average score of 4.76/5
5 star
86%
4 star
9%
3 star
1%
2 star
1%
1 star
3%

Latest positive rating

5/5

I made a claim and it was paid within days of submit...

I made a claim and it was paid within days of submitting the claim - quick easy and efficient

{"display":"kara belmont","full_name":"kara belmont","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1302178.png"}}'s avatar
Pet insurance
kara belmont 14th October 2025

Latest negative rating

2/5

Wasn’t easy to go through quote but did get enough i...

Wasn’t easy to go through quote but did get enough info about the product. I would prefer a bit more coverage but I haven’t had to claim yet

{"display":"Dean t","full_name":"Dean t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Pet insurance
Dean t 26th September 2025
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About Scratch & Patch

Scratch & Patch is a UK pet insurance provider, offering tailored coverage for dogs and cats. Want to know what other pet owners think? Read real customer reviews to see how Scratch & Patch policies have helped other pet parents protect their pets.

Scratch & Patch at a glance

Reviews for Scratch & Patch

Showing 11 of 289 company reviews

I made a claim and it was paid within days of submit...

Pet insurance • 14th October 2025

I made a claim and it was paid within days of submitting the claim - quick easy and efficient

{"display":"kara belmont","full_name":"kara belmont","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1302178.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

The best choice for all your pets

Pet insurance • 13th October 2025

Friendly helpful customer service, prices of cover for pets is the best

{"display":"Linda Reynolds","full_name":"Linda Reynolds","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Recent claim

    We had to claim recently after our dog needed a minor procedure to remove a grass seed from his paw. We submitted the claim on... We had to claim recently after our dog needed a minor procedure to remove a grass seed from his paw. We submitted the claim on a Tuesday and the money was in my account by Thursday. Outstanding service and no quibbles about the claim. Read more Read less

    {"display":"Neil Hurt","full_name":"Neil Hurt","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Neil Hurt 4th October 2025
  • 5/5

    Great price, and keeping us updated

    Great price, and keeping us updated

    {"display":"keith dp","full_name":"keith dp","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    keith dp 3rd October 2025
  • 5/5

    Good value for money, cover is very good.

    Good value for money, cover is very good.

    {"display":"Graham ","full_name":"Graham ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Graham 1st October 2025
  • 5/5

    Affordable, realistic cover

    Affordable realistic cover. Good communication.

    {"display":"Lyn","full_name":"Lyn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Lyn 1st October 2025
  • 4/5

    Rhankfully i havent had ro make a claim but s/&p kee...

    Rhankfully i havent had ro make a claim but s/&p keep me updated with whats happening

    {"display":"Derek Marshall","full_name":"Derek Marshall","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1286916.png"}}'s avatar
  • 5/5

    Great customer service good website

    Great customer service good website

    {"display":"HMW","full_name":"HMW","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    HMW 1st October 2025
  • 5/5

    Great reliable service and good value for money

    Great reliable service and good value for money

    {"display":"P S","full_name":"P S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    P S 1st October 2025
  • 5/5

    Well priced quote, easy to take and like regular mon...

    Well priced quote, easy to take and like regular monthly newsletters. Fortunately not had to claim so can’t comment on the process

    {"display":"Ang","full_name":"Ang","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    Ang 1st October 2025
  • 4/5

    Comprehensive and simple pet insurance.

    Straightforward pet insurance. I needed to phone one of their help staff. Got through quickly and they were very helpful in advising what I wanted

    {"display":"John v","full_name":"John v","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet insurance
    John v 1st October 2025

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