Scratch & Patch reviews
Scratch & Patch reviews
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Review summary
People rate this company as Excellent based on 109 product reviews
Latest positive rating
Great insurance provider, no hassle and quality service
Great insurance provider, no hassle and quality service
Latest negative rating
Steer clear!.
Absolute joke of a pet insurance company. Took weeks and weeks to try and make up an excuse not to pay out on a claim,... Absolute joke of a pet insurance company. Took weeks and weeks to try and make up an excuse not to pay out on a claim, even going against experienced veterinarians factual information and advice. Will 100% not be recommending scratch and patch to anyone. Read more Read less
About Scratch & Patch
Scratch & Patch is a UK pet insurance provider, offering tailored coverage for dogs and cats. Want to know what other pet owners think? Read real customer reviews to see how Scratch & Patch policies have helped other pet parents protect their pets.
Scratch & Patch at a glance
Reviews for Scratch & Patch
Showing 11 of 109 company reviews • Last reviewed within 7 days
Great insurance provider, no hassle and quality service
Great insurance provider, no hassle and quality service
They are so user friendly
They are so user friendly and also seem to understand the relationship you have with your dog. They bring a sense of fun to insurance... They are so user friendly and also seem to understand the relationship you have with your dog. They bring a sense of fun to insurance yet still offer the best value for money I can find Read more Read less
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4/5
Easy and straight forward process from beginning to...
Easy and straight forward process from beginning to end. No surprise fees or extras.
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5/5
Easy Peasy
The sign up procedure for this company was very easy. The website is clear and concise. I’ve not used the customer service or had to... The sign up procedure for this company was very easy. The website is clear and concise. I’ve not used the customer service or had to make a claim, so I couldn’t comment on an of those points. Read more Read less
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5/5
Good quote, easy to apply online, everything you nee...
Good quote, easy to apply online, everything you need online if you need to claim.
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5/5
Wonderful experience
I've had such a great experience with them so far and have recently moved another one of my cats over to them also!
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5/5
Efficient on line insurance at a good price.
Efficient on line insurance at a good price.
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5/5
I have an older dog and Scratcb and patch are the be...
I have an older dog and Scratcb and patch are the best value for money
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5/5
Smooth process
I have only been with scratch and packs for seven months and my dog developed a little mole type lump on the back of his... I have only been with scratch and packs for seven months and my dog developed a little mole type lump on the back of his leg that turned out to be cancerous. He was at the vets at the mole was removed and all healed up and it was quite a smooth process.. Read more Read less
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5/5
brilliant
Brilliant service great value , easy to set up online
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5/5
very supportive
the staff are friendly and very helpful .and very supportive
Products from Scratch & Patch
Showing all products offered by Scratch & Patch
Pet insurance
by Scratch & PatchScratch & Patch offer pet insurance policies to cover dogs and cats. There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If...
Pet insurance
by Scratch & PatchScratch & Patch offer pet insurance policies to cover dogs and cats. There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If...
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