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Scratch & Patch: Pet insurance reviews

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4.76
Based on 287 reviews, last reviewed 4th Oct 2025
24700% increase in 5 star reviews
in the past 90 days
800% increase in 1 star reviews
in the past 90 days
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3%

Latest highest rating:

5

Recent claim We had to claim recently after our dog needed a minor procedure to remove a grass seed from his paw. We submitted the claim on a Tuesday and the money... Read more Reviewed on: 4th October 2025
Neil Hurt's avatar
Neil Hurt

Latest lowest rating:

2

Wasn’t easy to go through quote but did get enough i... Wasn’t easy to go through quote but did get enough info about the product. I would prefer a bit more coverage but I haven’t had to claim yet Reviewed on: 26th September 2025
Dean t's avatar
Dean t
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About this product

Scratch & Patch offer pet insurance policies to cover dogs and cats.

There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If you insure more than one pet with Scratch & Patch, you can get a discount.

Scratch & Patch pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Scratch & Patch before, you can also leave a review and share your experience.

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Scratch & Patch Pet insurance reviews (287)

Recent claim

5
We had to claim recently after our dog needed a minor procedure to remove a grass seed from his paw. We submitted the claim on a Tuesday and the money was in my account by Thursday. Outstanding service and no quibbles about the claim. Reviewed on: 4th October 2025
Neil Hurt's avatar
Neil Hurt

Great price, and keeping us updated

5
Great price, and keeping us updated Reviewed on: 3rd October 2025
keith dp's avatar
keith dp

Good value for money, cover is very good.

5
Good value for money, cover is very good. Reviewed on: 1st October 2025
Graham 's avatar
Graham

Affordable, realistic cover

5
Affordable realistic cover. Good communication. Reviewed on: 1st October 2025
Lyn's avatar
Lyn

Rhankfully i havent had ro make a claim but s/&p kee...

4
Rhankfully i havent had ro make a claim but s/&p keep me updated with whats happening Reviewed on: 1st October 2025
Derek Marshall's avatar
Derek Marshall

Great customer service good website

5
Great customer service good website Reviewed on: 1st October 2025
HMW's avatar
HMW

Great reliable service and good value for money

5
Great reliable service and good value for money Reviewed on: 1st October 2025
P S's avatar
P S

Well priced quote, easy to take and like regular mon...

5
Well priced quote, easy to take and like regular monthly newsletters. Fortunately not had to claim so can’t comment on the process Reviewed on: 1st October 2025
Ang's avatar
Ang

Comprehensive and simple pet insurance.

4
Straightforward pet insurance. I needed to phone one of their help staff. Got through quickly and they were very helpful in advising what I wanted Reviewed on: 1st October 2025
John v's avatar
John v

Very competitive on pricing and have been very helpf...

5
Very competitive on pricing and have been very helpful with any claim we have had to make for our Frenchie over the last 7 years. Reviewed on: 1st October 2025
Traci Baxter's avatar
Traci Baxter

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