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Scratch & Patch: Pet insurance reviews

View other Scratch & Patch products
4.71
Based on 111 reviews, last reviewed 1st Sep 2025
8900% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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2 star
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0%
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3%

Latest highest rating:

5

Good value great communication and great cover Good value great communication and great cover Reviewed on: 1st September 2025
Tim E's avatar
Tim E

Latest lowest rating:

1

Steer clear!. Absolute joke of a pet insurance company. Took weeks and weeks to try and make up an excuse not to pay out on a claim, even going against experienced ... Read more Reviewed on: 31st July 2025
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GH
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About this product

Scratch & Patch offer pet insurance policies to cover dogs and cats.

There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If you insure more than one pet with Scratch & Patch, you can get a discount.

Scratch & Patch pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Scratch & Patch before, you can also leave a review and share your experience.

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Scratch & Patch Pet insurance reviews (111)

Good value great communication and great cover

5
Good value great communication and great cover Reviewed on: 1st September 2025
Tim E's avatar
Tim E

Older cats

5
This is the only pet plan that takes over cats who are 10 years and over Reviewed on: 30th August 2025
Nicola H's avatar
Nicola H

Great insurance provider, no hassle and quality service

5
Great insurance provider, no hassle and quality service Reviewed on: 29th August 2025
Roo's avatar
Roo

They are so user friendly

5
They are so user friendly and also seem to understand the relationship you have with your dog. They bring a sense of fun to insurance yet still offer the best value for money I can find Reviewed on: 28th August 2025
Anna F's avatar
Anna F

Easy and straight forward process from beginning to...

4
Easy and straight forward process from beginning to end. No surprise fees or extras. Reviewed on: 28th August 2025
Kate M's avatar
Kate M

Easy Peasy

5
The sign up procedure for this company was very easy. The website is clear and concise. I’ve not used the customer service or had to make a claim, so I couldn’t comment on an of those points. Reviewed on: 28th August 2025
Marie L's avatar
Marie L

Good quote, easy to apply online, everything you nee...

5
Good quote, easy to apply online, everything you need online if you need to claim. Reviewed on: 28th August 2025
Jackie D's avatar
Jackie D

Wonderful experience

5
I've had such a great experience with them so far and have recently moved another one of my cats over to them also! Reviewed on: 28th August 2025
Naomi's avatar
Naomi

Efficient on line insurance at a good price.

5
Efficient on line insurance at a good price. Reviewed on: 28th August 2025
Catherine's avatar
Catherine

I have an older dog and Scratcb and patch are the be...

5
I have an older dog and Scratcb and patch are the best value for money Reviewed on: 14th August 2025
Jane K's avatar
Jane K

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