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Scratch & Patch: Pet insurance reviews

View other Scratch & Patch products
4.76
Based on 289 reviews, last reviewed 14th Oct 2025
83% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I made a claim and it was paid within days of submit... I made a claim and it was paid within days of submitting the claim - quick easy and efficient Reviewed on: 14th October 2025
kara belmont's avatar
kara belmont

Latest lowest rating:

2

Wasn’t easy to go through quote but did get enough i... Wasn’t easy to go through quote but did get enough info about the product. I would prefer a bit more coverage but I haven’t had to claim yet Reviewed on: 26th September 2025
Dean t's avatar
Dean t
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About this product

Scratch & Patch offer pet insurance policies to cover dogs and cats.

There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If you insure more than one pet with Scratch & Patch, you can get a discount.

Scratch & Patch pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Scratch & Patch before, you can also leave a review and share your experience.

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Scratch & Patch Pet insurance reviews (289)

Reasonable

5
Found Scratch and Patch to be reasonably priced. Reviewed on: 16th September 2025
Sheila Wellard's avatar
Sheila Wellard

Not had to claim but emailed regular

5
Not had to claim but emailed regular Reviewed on: 16th September 2025
Lucinda Mary Roberts's avatar
Lucinda Mary Roberts

Great value & service

5
Offered me a great price which was significantly cheaper than my current pet insurance supplier. The customer service agent I spoke to was also really helpful and answered all my questions in minutes. Would recommend. Reviewed on: 16th September 2025
Emma H's avatar
Emma H

Very pleased

5
just that I'm pleased with the service so far. Reviewed on: 16th September 2025
Paul F's avatar
Paul F

All in all a great service

5
Very easy platform to navigate. Customer Service has been very easy to contact. Reasonable prices compared to others in the market Reviewed on: 16th September 2025
Mrs Middleton's avatar
Mrs Middleton

Only just joined but so far so good

5
Only just joined but so far so good Reviewed on: 16th September 2025
James A's avatar
James A

Nicky cann

5
Very quick at paying out on claim Reviewed on: 16th September 2025
Nicky c's avatar
Nicky c

Great price

5
Not had to claim, but so much cheaper than other companies Reviewed on: 16th September 2025
Ann Pearce's avatar
Ann Pearce

EXCELLENT STAFF

5
EXCELLENT STAFF staff are very helpful Reviewed on: 15th September 2025
scooby's avatar
scooby

Friendly staff.

5
Friendly staff. Nothing too much even just phoning for advice. Cover meets the needs of my cat Ollie. Was never pressured when insurance policy was to be renewed. I got ample time when given the premium price this year so I could check other sites. Reviewed on: 15th September 2025
Elizabeth F's avatar
Elizabeth F

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