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Scratch & Patch: Pet insurance reviews

View other Scratch & Patch products
4.70
Based on 102 reviews, last reviewed 14th Aug 2025
8100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
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80%
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14%
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2 star
See only 2 star reviews
0%
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3%

Latest highest rating:

5

I have an older dog and Scratcb and patch are the be... I have an older dog and Scratcb and patch are the best value for money Reviewed on: 14th August 2025
Jane K's avatar
Jane K

Latest lowest rating:

1

Steer clear!. Absolute joke of a pet insurance company. Took weeks and weeks to try and make up an excuse not to pay out on a claim, even going against experienced ... Read more Reviewed on: 31st July 2025
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GH
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About this product

Scratch & Patch offer pet insurance policies to cover dogs and cats.

There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If you insure more than one pet with Scratch & Patch, you can get a discount.

Scratch & Patch pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Scratch & Patch before, you can also leave a review and share your experience.

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Scratch & Patch Pet insurance reviews (102)

Helpful and friendly

5
Helpful and friendly when I had to change some details on my policy Reviewed on: 24th July 2025
Linda A's avatar
Linda A

Great product at a fair price

5
Great product at a fair price, delivers on what I expect for my Dog and gives peace of mind that she's covered. for the unexpected. Reviewed on: 24th July 2025
Ian B's avatar
Ian B

Excellent friendly service value for money and quick...

5
Excellent friendly service value for money and quick and easy claims process Reviewed on: 24th July 2025
Jo's avatar
Jo

Great customer service.

5
Extremely easy to contact the company, via online or by phone. Claims are FAIRLY quick and happy to deal with veterinary practices direct. Reviewed on: 24th July 2025
Rosie W's avatar
Rosie W

Easy to set up insurance and very helpful go through...

5
Easy to set up insurance and very helpful go through everything with you Reviewed on: 24th July 2025
Christine F's avatar
Christine F

Love scratch and patch but recommended to my cousin...

4
Love scratch and patch but recommended to my cousin she was giving a better deal, the same deal for me was going ti be dearer. Reviewed on: 24th July 2025
Karen 's avatar
Karen

Easy, efficient however read the small print

4
Easy to apply for a claim, took a while to get the claim approved but once it had been cleared. The money was in my account quickly. Only reservation is about the specific limits within the policy which can limit the claim quite significantly if you dont know about it. Reviewed on: 24th July 2025
Riana T's avatar
Riana T

Good value for money as 1st time policy holder.

5
Good value for money as 1st time policy holder. I am hoping the next quote will be lower. Reviewed on: 24th July 2025
Louise M's avatar
Louise M

Exceptionally good price for pet insurance!

5
Exceptionally good price for pet insurance!!! Was recommended by my daughter in law who uses Scratch and Patch too. Reviewed on: 24th July 2025
Alison B's avatar
Alison B

Smart pet policy that suits all.

5
Thankfully have not had to make a claim for my pet, but all correspondence with company has been a swift process and always reassuring Reviewed on: 24th July 2025
Mike 's avatar
Mike

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