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M&S Bank - Marks and Spencer Pet Insurance Reviews

Ratings based on 8 reviews Last review 4 months ago

M&S Bank - Marks and Spencer offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurnace company, Smart Money People is the place for...

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M&S Bank - Marks and Spencer offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurnace company, Smart Money People is the place for independent M&S Bank - Marks and Spencer pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own M&S Bank - Marks and Spencer pet insurance reviews to help other pet owners to find out what life as an M&S Bank - Marks and Spencer pet insurace customer is really like.

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Your Pet Insurance Reviews (8)

1st April 2019

incredibly poor customer servie

My card was declined twice.. I contacted M & S to ask what the problem was. They just continue to say there isn't problem and refuse to look into it. Needless to say I'll be closing my account asap.

18th March 2019

Excellent service from M&S pet insurance

I've spent most of the last 3 weeks being very grateful that I had M&S pet insurance. Sadly I lost my cat, after a 5-day stay in hospital which totalled £5,006. M&S covered the whole bill, and did so through a direct claim, I only had to fill in 1 ...

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I've spent most of the last 3 weeks being very grateful that I had M&S pet insurance. Sadly I lost my cat, after a 5-day stay in hospital which totalled £5,006. M&S covered the whole bill, and did so through a direct claim, I only had to fill in 1 form and then nothing. They also automatically cancelled my policy when they were informed of the death of my pet, and refunded me so that I only paid the premium up until her death, without my even having to ask. Yes, they are a little more expensive than some, more budget options but I would not hesitate to use them, and am recommending them to anyone looking for pet insurance. The excess was only £50 too, amazingly. Thanks M&S, you made a horrendous time easier.

12th August 2018

Supportive & understanding following the death of my pet

Rung to tell them my pet had died, were very sympathetic on the phone. Sent me a letter with a cheque for time not used on the policy and offering me the use of a pet counselling phone line free of charge to help with my grief. can't fault them -...

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Rung to tell them my pet had died, were very sympathetic on the phone. Sent me a letter with a cheque for time not used on the policy and offering me the use of a pet counselling phone line free of charge to help with my grief. can't fault them - treated me like a human not just a customer

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