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Scratch & Patch: Pet insurance reviews

View other Scratch & Patch products
4.76
Based on 289 reviews, last reviewed 14th Oct 2025
80% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

I made a claim and it was paid within days of submit... I made a claim and it was paid within days of submitting the claim - quick easy and efficient Reviewed on: 14th October 2025
kara belmont's avatar
kara belmont

Latest lowest rating:

2

Wasn’t easy to go through quote but did get enough i... Wasn’t easy to go through quote but did get enough info about the product. I would prefer a bit more coverage but I haven’t had to claim yet Reviewed on: 26th September 2025
Dean t's avatar
Dean t
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About this product

Scratch & Patch offer pet insurance policies to cover dogs and cats.

There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If you insure more than one pet with Scratch & Patch, you can get a discount.

Scratch & Patch pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Scratch & Patch before, you can also leave a review and share your experience.

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Scratch & Patch Pet insurance reviews (289)

Great value & super friendly!

5
Such good value for money and a super, approachable friendly service. Reviewed on: 15th September 2025
Debbiepl's avatar
Debbiepl

We've had 2 claims this year both of which have been...

5
We've had 2 claims this year both of which have been handled promptly and efficently. Reviewed on: 15th September 2025
Housey's avatar
Housey

I haven’t been unfortunate enough to contact scratch...

5
I haven’t been unfortunate enough to contact scratch and patch but undoubtedly from other reviews they’re doing great, they get a thumbs up from me, especially on price thanks Reviewed on: 15th September 2025
MDrewer-McIlwrick 's avatar
MDrewer-McIlwrick

Very good value.

4
Very good value. Haven’t had to make a claim yet so not much more that I can add. Reviewed on: 15th September 2025
Kelvin W's avatar
Kelvin W

Great Service

5
Straightforward to claim, helpful customer service and great price Reviewed on: 15th September 2025
Katherine's avatar
Katherine

Good customer service and a good price to match , ea...

5
Good customer service and a good price to match , easy none hassle website and phone number if I need to contact them Reviewed on: 15th September 2025
Lee Higgins's avatar
Lee Higgins

I have both my dogs insured with scratch&patch ,and...

5
I have both my dogs insured with scratch&patch ,and I am very pleased with them ,they are very efficient ,competitive quotes, friendly customer service ,I would highly recommend them . Reviewed on: 15th September 2025
Val 's avatar
Val

I had to mske two claims within a few months of eacj...

5
I had to mske two claims within a few months of eacj other. Both were handled quickly efficiently with the minimum of fuss. I have mo issues with the codt which I consider reasonable Reviewed on: 15th September 2025
William C's avatar
William C

Scratch & Patch kept the same price as previous year.

5
Because I know a lot of other owners of 7+ year old dogs, and their latest renewal quotes had sharply increased, I was dreading mine. I needn't have worried as Scratch & Patch didn't increase it, it remained the same. Comparisons were also higher, so it was a "No Brainer" and I was more than happy to accept the S & P renewal quote. Reviewed on: 15th September 2025
Anthony H's avatar
Anthony H

Perfect for what I needed

5
I wanted an insurance that covered more and found this one. Most insurances didn’t offer what I wanted. Reviewed on: 15th September 2025
Kelly D's avatar
Kelly D

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