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Lynda W

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Review of the RAC, Breakdown cover:

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RAC GUY A CREDIT TO YHE COMPANY

My only negative was the wait time. 9.5hours but I understand that because I was at my daughters house so not out in the elements and realise others would take priority. I didn’t get the guy’s name unfortunately but he was very knowledgeable, quiet at first but then was very chatty. He located problem as I could only select 3 and 4 in my Suzuki Splash so no way I could drive it. He informed me what the problem was (left to Right gear linkage disconnect ) Advised that I may need a new cable in the future but was confident in his repair. He usually serves Coventry and Nuneaton areas but was detoured to Upper Tysoe at 7.40pm 01.02.26. He asked if I was returning home that evening and offered to follow me back to Coventry. An absolute credit to your company and obvious loves his job!! Please could you locate the job number and pass on my thanks. A very happy customer Lynda Woods. Thank you Reviewed on: 2nd February 2026

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