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Privilege : Car insurance reviews

Name: Car insurance
Rating: 2.56 (86 reviews)

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2.24

Based on 86 reviews, last reviewed 10th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

28%

10%

55%

Latest highest rating:

5

Prompt, fair & professional handling of accident cla... Prompt, fair & professional handling of accident claim &continued competitive premium Reviewed on: 5th September 2025

Latest lowest rating:

1

Disgusting and Judas of insurance This is the most disgusting insurance company ever they are the judas of all insurance company, liars and unhelpful. So I been with this company since... Read more Reviewed on: 10th December 2025

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About this product

Privilege car insurance is available with three cover options – third party, fire and theft, comprehensive and comprehensive plus.

If you’re under 26 and have passed your test, you could be eligible for a discount on your car insurance. If eligible, you’ll be invited to download the app or plug in a Privilege black box.

Privilege car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Privilege before, you can also leave a review and share your experience.

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Privilege Car insurance reviews (86)

Don't be fooled by there cheap prices.

Honestly, you'll go on tons of comparisons websites and this will always pop up at the top as the cheapest, they pay these comparison website to do this, once they've got you booked onto a quote, after 200 pound in admin fees ect you will then be forced to pay out your arse for a sub par insurance company with crummy support staff and very poor benefits, i'd recommend anywhere else than these guys, just another money hungry insurance company. Reviewed on: 21st April 2021

Left waste of time awful service don't use dlg auto or dlg legal

I couldnt leave fast enough when it was time to renew in August even though my car hasn't been properly repaired and its with the ombudsman. Had to put in a complaint to dlg legal as the case handler was incompetent, I have a better one now. Stay far away from privilege insurance. I would never recommend Reviewed on: 14th November 2020

Worst company if youve ever had a car accident

Never use their recommended repair dlg auto repairs nor their legal team dlg legal. They dont repair your car to british standard and they fight you every step of the way even if you do get an independent report and take it to the ombudsman, set of thieves privilege insurance Reviewed on: 17th August 2020

GOOD ALL ROUND

Good Price, Personal Service, fast breakdown reactions, easy to make changes and not charged extra for most! Reviewed on: 15th July 2020

Cheapest and best

Privilege have a 5* Defaqto rating for a reason. Their website is easy to use and the cover is great only cheaper than other providers. Reviewed on: 15th July 2020

Very easy to do

Bought my car insurance online. Was very easy and quick to do. Excellent service Reviewed on: 13th July 2020

Repairs by there approved repairers

what a waist of time as I have had nothing but issues with the repairs, dlg autos waist of time. Please avoid! That's the company the recommended to me waist of time and privilege are the ones that recommended them. I brought a car for £18000 and in one year and a half, I have driven it for seven months its been back to them several times and privilege are not helpful at all. What a waist of time. Please avoid them as they don't want to help Reviewed on: 9th July 2020

Customer services

Local call centres make for a much more pleasant experience when contacting your broker Reviewed on: 6th September 2019

Good but always read the small print

Privilege had a competitive price for the year. I had a car accident back in April of this year. Whilst the claim went through successfully. There were a few benefits, that I expected automatically with the cover, like other insurers which was not the case. An example of this was a courtesy car, which I found I was not entitled to on this occasion despite paying for this cover. My advice would be, when shopping around do not take it for granted that all insurers are the same. Read up and compare before you take out your cover. Whilst there were a few matters which had to be escalated, everything was resolved and I was satisfied with the service. Reviewed on: 1st September 2019

Great company, great prices

Privilege is genuinely the best insurance company that I have had. In the past I have had issues with other companies with regards to cancelled direct debits and unpaid bills due to errors on their end, by never had issues with Privilege. Their team is also always on hand if I need help too. Reviewed on: 14th July 2019

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