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Privilege : Car insurance reviews

2.24
Based on 86 reviews, last reviewed 10th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
28%
See only 4 star reviews
10%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
55%

Latest highest rating:

5

Prompt, fair & professional handling of accident cla... Prompt, fair & professional handling of accident claim &continued competitive premium Reviewed on: 5th September 2025
Robert Heywood's avatar
Robert Heywood

Latest lowest rating:

1

Disgusting and Judas of insurance This is the most disgusting insurance company ever they are the judas of all insurance company, liars and unhelpful. So I been with this company since... Read more Reviewed on: 10th December 2025
Aji M's avatar
Aji M

About this product

Privilege car insurance is available with three cover options – third party, fire and theft, comprehensive and comprehensive plus.

If you’re under 26 and have passed your test, you could be eligible for a discount on your car insurance. If eligible, you’ll be invited to download the app or plug in a Privilege black box.

Privilege car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Privilege before, you can also leave a review and share your experience.

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Privilege Car insurance reviews (86)

DO NOT BUY CAR INSURANCE FROM THIS COMPANY.

1
When i called to make a claim with Privilege they didnt call me back after me chasing for 2 days. They told me i would have to wait 2 weeks for an engineer to come and look at my vehicle!!!! When i was promised a call at 7am i called them at 9am, 10am and 4:30pm. But no one was able to help me as they on 'training' Ive never received a level of service like this. I am shocked. DO NOT BUY CAR INSURANCE FROM THIS COMPANY. They are an absolute JOKE Reviewed on: 14th October 2016

good insurance but keeps going up!

4
i like this firm, they give me what i want at a price i am happy to pay, however it goes up year on year. i have been driving for 18 years, my partner for 21 years never had an accident, but in the last few years it seems to go up instead of down. so i probably will change next year :( Reviewed on: 8th October 2016

Excellent Company

5
I have been with the company for a couple of years. Always the cheapest and great after care service. Reviewed on: 8th October 2016

Terrible

1
I was in a car crash and this company was absolutely horrendous and so unhelpful. Reviewed on: 11th November 2015

good service

5
the customer service was very helpful and made it easy for me to get the proper insurance i needed ,thanks a lot. Reviewed on: 8th November 2015

Friendly and helpful customer service

5
This was my first car insurance and Privilege made a very easy and simple process. I didnt have to claim (thank god) however i did have lots of question and any member of staff i spoke to over the phone helped a lot where ever they could. They made it a pleasant experience. I have no complaints and would recommend them. I did end up switching at the end of the policy however this was due to price as i found a cheaper deal. I would not mind going with privilege again! Reviewed on: 26th March 2015

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