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Privilege : Car Insurance reviews

2.21
Based on 82 reviews, last reviewed 15th Oct 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
28%
See only 4 star reviews
11%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
54%

Latest highest rating:

5

Cheap Car Insurance! Great car insurance for a sensationally low price! Reviewed on: 15th October 2024
John's avatar
John

Latest lowest rating:

1

They are con artists. DO NOT USE! They are con artists. Despite me giving all information they ask for the same thing again and again. Foreign HGV ran into me and 9 months later they h... Read more Reviewed on: 20th March 2024
Christine B's avatar
Christine B

About this product

At Smart Money People, we collect Privilege car insurance reviews to give you some insight into what you can expect as a Privilege policyholder.

Privilege has been providing insurance since 1994, with policies available for both car and home. With personal accident cover and up to 90 days foreign driving included in the standard comprehensive policy and a ‘Comprehensive Plus’ policy available for a higher level of cover, Privilege offers car insurance policies to suit most. Find out how Privilege customers rate their policies by checking out our reviews.

Perhaps you’re most interested in some additional extras on your policy, preferring a higher level of reassurance from a car insurance policy? Or you may simply be searching for the cheapest deal on the market. Whatever your needs, you want the confidence of being insured with a reputable provider that has a good customer service track record. Read our Privilege car insurance reviews to learn more about this provider.

Have you had a car insurance policy with Privilege? Share your honest experience with our Smart Money People community so we can help people like you make better decisions. Was the sign-up process simple, or did it take longer than anticipated? Was the price of your premium suitable for the level of cover you received? Why did you choose to be insured with Privilege, and would you renew your policy or recommend it to friends and family? Write a Privilege car insurance review today.

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Privilege Car Insurance reviews (82)

Professional and efficient

4
Great online service to initially take out the insurance, followed by fantastic phone service when changing my vehicle during my policy. No hassle company. Reviewed on: 16th July 2017

Top notch

5
Used them for years for business and pleasure. Never had a spot of bother. Staff always friendly and helpful when calling in. Great company. Reviewed on: 4th July 2017

The best for years

5
I have been with Privilege few years now, they have not put the price too much up comparing to other insurers. We have decided to stay with them and carry on. Thank you. Reviewed on: 30th June 2017

have been great

5
I am with Privilege and they have been great both when somebody damaged my car and when I pranged someone elses car ! Also the cheapest insurance for me. Really surprised at their rating Reviewed on: 27th February 2017

Windscreen claim not settled in 2 months

1
Simple - windscreen chip - still not settled after 2 months, I got the claim agreed with number got the work done but I can't get paid. I've phoned 3 times, emailed 4 times, and written a snail mail letter and now I'm up to "the cheques in the post should be with you in 10 days". I don't believe it - I've been put on hold for 12 mins, transferred lots of times - even when I've been given a phone number to call. Of course its a premium rate number- its business model must be premium calls rather than motor insurance. Reviewed on: 4th February 2017

Cheap car insurance

5
Recently bought car insurance, very cheap, saved over £500 Excellent customer service, very helpful and friendly 5 stars Reviewed on: 24th December 2016

DO NOT BUY CAR INSURANCE FROM THIS COMPANY.

1
When i called to make a claim with Privilege they didnt call me back after me chasing for 2 days. They told me i would have to wait 2 weeks for an engineer to come and look at my vehicle!!!! When i was promised a call at 7am i called them at 9am, 10am and 4:30pm. But no one was able to help me as they on 'training' Ive never received a level of service like this. I am shocked. DO NOT BUY CAR INSURANCE FROM THIS COMPANY. They are an absolute JOKE Reviewed on: 14th October 2016

good insurance but keeps going up!

4
i like this firm, they give me what i want at a price i am happy to pay, however it goes up year on year. i have been driving for 18 years, my partner for 21 years never had an accident, but in the last few years it seems to go up instead of down. so i probably will change next year :( Reviewed on: 8th October 2016

Excellent Company

5
I have been with the company for a couple of years. Always the cheapest and great after care service. Reviewed on: 8th October 2016

Terrible

1
I was in a car crash and this company was absolutely horrendous and so unhelpful. Reviewed on: 11th November 2015

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