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Privilege : Car insurance reviews

2.22
Based on 83 reviews, last reviewed 1st Aug 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
28%
See only 4 star reviews
11%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
54%

Latest highest rating:

5

Cheap Car Insurance! Great car insurance for a sensationally low price! Reviewed on: 15th October 2024
John's avatar
John

Latest lowest rating:

1

Poor customer service. Poor customer service. Obviously not UK based as agent didn’t know what an MOT was. Difficult to understand South African? accent. Promises to resolve... Read more Reviewed on: 1st August 2025
George D's avatar
George D

About this product

Privilege car insurance is available with three cover options – third party, fire and theft, comprehensive and comprehensive plus.

If you’re under 26 and have passed your test, you could be eligible for a discount on your car insurance. If eligible, you’ll be invited to download the app or plug in a Privilege black box.

Privilege car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Privilege before, you can also leave a review and share your experience.

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Privilege Car insurance reviews (83)

Reliable

4
Great value cover and no strings attached! Reviewed on: 21st July 2017

Professional and efficient

4
Great online service to initially take out the insurance, followed by fantastic phone service when changing my vehicle during my policy. No hassle company. Reviewed on: 16th July 2017

Top notch

5
Used them for years for business and pleasure. Never had a spot of bother. Staff always friendly and helpful when calling in. Great company. Reviewed on: 4th July 2017

The best for years

5
I have been with Privilege few years now, they have not put the price too much up comparing to other insurers. We have decided to stay with them and carry on. Thank you. Reviewed on: 30th June 2017

have been great

5
I am with Privilege and they have been great both when somebody damaged my car and when I pranged someone elses car ! Also the cheapest insurance for me. Really surprised at their rating Reviewed on: 27th February 2017

Windscreen claim not settled in 2 months

1
Simple - windscreen chip - still not settled after 2 months, I got the claim agreed with number got the work done but I can't get paid. I've phoned 3 times, emailed 4 times, and written a snail mail letter and now I'm up to "the cheques in the post should be with you in 10 days". I don't believe it - I've been put on hold for 12 mins, transferred lots of times - even when I've been given a phone number to call. Of course its a premium rate number- its business model must be premium calls rather than motor insurance. Reviewed on: 4th February 2017

Cheap car insurance

5
Recently bought car insurance, very cheap, saved over £500 Excellent customer service, very helpful and friendly 5 stars Reviewed on: 24th December 2016

DO NOT BUY CAR INSURANCE FROM THIS COMPANY.

1
When i called to make a claim with Privilege they didnt call me back after me chasing for 2 days. They told me i would have to wait 2 weeks for an engineer to come and look at my vehicle!!!! When i was promised a call at 7am i called them at 9am, 10am and 4:30pm. But no one was able to help me as they on 'training' Ive never received a level of service like this. I am shocked. DO NOT BUY CAR INSURANCE FROM THIS COMPANY. They are an absolute JOKE Reviewed on: 14th October 2016

good insurance but keeps going up!

4
i like this firm, they give me what i want at a price i am happy to pay, however it goes up year on year. i have been driving for 18 years, my partner for 21 years never had an accident, but in the last few years it seems to go up instead of down. so i probably will change next year :( Reviewed on: 8th October 2016

Excellent Company

5
I have been with the company for a couple of years. Always the cheapest and great after care service. Reviewed on: 8th October 2016

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