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Privilege : Car insurance reviews

Name: Car insurance
Rating: 2.56 (86 reviews)

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2.24

Based on 86 reviews, last reviewed 10th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

28%

10%

55%

Latest highest rating:

5

Prompt, fair & professional handling of accident cla... Prompt, fair & professional handling of accident claim &continued competitive premium Reviewed on: 5th September 2025

Latest lowest rating:

1

Disgusting and Judas of insurance This is the most disgusting insurance company ever they are the judas of all insurance company, liars and unhelpful. So I been with this company since... Read more Reviewed on: 10th December 2025

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About this product

Privilege car insurance is available with three cover options – third party, fire and theft, comprehensive and comprehensive plus.

If you’re under 26 and have passed your test, you could be eligible for a discount on your car insurance. If eligible, you’ll be invited to download the app or plug in a Privilege black box.

Privilege car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Privilege before, you can also leave a review and share your experience.

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Privilege Car insurance reviews (86)

Great company

I found this company easy to deal with, trustworthy, value for money. I was impressed with m,y quote and have auto-renewed my policy for another year. Reviewed on: 12th August 2017

good service

Were the lowest on comparison website. Had to claim and received excellent customer service, couldn't do enough for me. Highly recommended Reviewed on: 1st August 2017

Very helpful

Very helpful. Renewed my price at online quote price. As we're so helpful changed home insurance to them too Reviewed on: 1st August 2017

Reliable

Great value cover and no strings attached! Reviewed on: 21st July 2017

Professional and efficient

Great online service to initially take out the insurance, followed by fantastic phone service when changing my vehicle during my policy. No hassle company. Reviewed on: 16th July 2017

Top notch

Used them for years for business and pleasure. Never had a spot of bother. Staff always friendly and helpful when calling in. Great company. Reviewed on: 4th July 2017

The best for years

I have been with Privilege few years now, they have not put the price too much up comparing to other insurers. We have decided to stay with them and carry on. Thank you. Reviewed on: 30th June 2017

have been great

I am with Privilege and they have been great both when somebody damaged my car and when I pranged someone elses car ! Also the cheapest insurance for me. Really surprised at their rating Reviewed on: 27th February 2017

Windscreen claim not settled in 2 months

Simple - windscreen chip - still not settled after 2 months, I got the claim agreed with number got the work done but I can't get paid. I've phoned 3 times, emailed 4 times, and written a snail mail letter and now I'm up to "the cheques in the post should be with you in 10 days". I don't believe it - I've been put on hold for 12 mins, transferred lots of times - even when I've been given a phone number to call. Of course its a premium rate number- its business model must be premium calls rather than motor insurance. Reviewed on: 4th February 2017

Cheap car insurance

Recently bought car insurance, very cheap, saved over £500 Excellent customer service, very helpful and friendly 5 stars Reviewed on: 24th December 2016

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