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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.77 (533 reviews)

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2.77

Based on 533 reviews, last reviewed 18th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Cheap and cheerful They sorted my claim promptly and without fuss; 15% discount with Clubcard makes it even better value for money Reviewed on: 12th June 2026

Latest lowest rating:

1

Tesco car insurance took over a year to clear an acc... Tesco car insurance took over a year to clear an accident that I was never involved in , even the police conformed this but tesco decided to keep it o... Read more Reviewed on: 18th June 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (533)

Great prices, helpful company highly recommend

Great prices, helpful company highly recommend Reviewed on: 23rd August 2024

Stressless cover and cost.

Both the level of cover and the cost were really good. Customer service and choice was also excellent. Renewal time is always quite stressful but Tesco bank were great. Reviewed on: 23rd August 2024

Tesco online process to insure was fast and simple.

Tesco online process to insure was fast and simple. Great product value Reviewed on: 23rd August 2024

Easily changed over our car reg.

Easily changed over our car reg. very polite staff and phone manner. They are also very good at keeping you up to date with renewal which you don’t always get with insurance. Reviewed on: 23rd August 2024

Breakdown

I recently broke down. As annoying as it was, the assistance I got was great and I was recovered relatively quickly. Reviewed on: 23rd August 2024

Good to have an actual person to speak to if needed

Had issue with first car and finance company but Tesco were great and helped me sort out new policy. Only gripe would be they don’t have multi car option. Reviewed on: 23rd August 2024

Dreadful useless portal used to check progress of re...

Dreadful useless portal used to check progress of repair. Incomprehensible drivel with appalling use of the English language and often just wrong. lead time for repair indicated 8 weeks so tried to go elsewhere but then you don’t get courtesy car. Paint shop customer service sucked although quality if job satisfactory. system riddled with fault demand answered phone 1 time in 4. Under staffed office working with crap systems. Courtesy car was so slow I was scared to cross a dual carriageway never again Reviewed on: 8th August 2024

Black box insurance, easy to arrange fitting to new...

Black box insurance, easy to arrange fitting to new car after changing it Reviewed on: 8th August 2024

Excellent car insurance

From the moment I contacted Tesco insurance about the theft of my car, I was treated like a valued customer. The claim process was very easy. Communication was good throughout and text messages updating me about any messages. I was also able to submit any evidence plus various paperwork via a text link. Within 3 working days of submitting my claim, I received a text message saying I had an offer. The offer was very fair and actually more than I was expecting to be offered. Payment took one week to come through but apparently this was because the settlement amount was over £20k so had to go through manager approvals. Overall I’m very happy with the outcome to what was a terrible situation- no one wants to have their car stolen. Totally recommend Tesco and so grateful to them for the way in which they handled my claim. Reviewed on: 31st July 2024

The worst claims process ever, customer service is n...

The worst claims process ever, customer service is non existent, still no sign of my car being fixed after 10 days and won’t give you a courtesy car until they’ve got yours in the garage. Use direct line, might be more expensive but the service is super quick Reviewed on: 23rd July 2024

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