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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 3.06 (543 reviews)

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3.06

Based on 543 reviews, last reviewed 20th Aug 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

31%

11%

52%

Latest highest rating:

4

great customer service, easy products great customer service, easy products Reviewed on: 20th August 2026

Latest lowest rating:

1

Very disappointing claims experience with Tesco Insu... Very disappointing claims experience with Tesco Insurance I am extremely disappointed with the way Tesco Insurance has handled my non-fault accident c... Read more Reviewed on: 10th July 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (543)

great customer service, easy products

great customer service, easy products Reviewed on: 20th August 2026

Very quick and efficient with a recent claim that I...

Very quick and efficient with a recent claim that I had Reviewed on: 20th August 2026

Easy to insure, good price after contact by phone

Easy to insure, good price after contact by phone Reviewed on: 20th August 2026

Insurance seem to increase year on year never had a...

Insurance seem to increase year on year never had a accident have 20 years NCB but this year my insurance has doubled have not moved address have not changed anything Reviewed on: 20th August 2026

A 5 Star Service throughout!

As an 85 year old I suddenly found that my insurance company were increasing my car insurance premium to close on £2000. Tesco made a nonsense of that and offered everything I needed for under £1000 and actually reduced my premium last year. Their Customer Service is also excellent. 5 Star in my book! Reviewed on: 20th August 2026

Tesco car insurance

Easy to get quotes and customer service is good Reviewed on: 13th August 2026

Best deal when searching options

Best deal when searching options Reviewed on: 13th August 2026

Been a loyal customer to Tesco insurance for years now!

I recently needed to renew after being a customer for years and years. Go compare had cheaper prices so I was disheartened. But I rang them and they got it down after talking to them which was fantastic! Reviewed on: 13th August 2026

They are decent on the phone - quick response and ac...

They are decent on the phone - quick response and action Reviewed on: 16th July 2026

Very disappointing claims experience with Tesco Insu...

Very disappointing claims experience with Tesco Insurance I am extremely disappointed with the way Tesco Insurance has handled my non-fault accident claim. I was involved in a road traffic accident where another driver hit my vehicle. The other driver accepted responsibility at the scene and provided me with their insurance details. I immediately took photographs and videos, contacted the police and informed Tesco that CCTV cameras were available which could verify exactly what happened. I provided Tesco with all the information they requested. Despite this, my claim has been stressful and frustrating from the beginning. Tesco declared my car a total loss and valued it at £1,510, but only offered me around £760 because my excess is being withheld until recovery from the third-party insurer. This has left me without enough money to replace my vehicle and without any transport for over two months. Communication throughout my claim has been poor. I repeatedly had to chase for updates and felt I was left to deal with everything myself instead of receiving the support I expected from my insurer. I also informed Tesco that CCTV evidence was available, but I was never kept informed about whether they had taken steps to obtain it. This was a non-fault accident, yet I have experienced delays, uncertainty and unnecessary stress while waiting for my claim to progress. Instead of feeling supported by my insurer, I have been left without a car and without clear answers. I expected Tesco Insurance to protect its customers when they are involved in an accident that was not their fault. Unfortunately, my experience has been the opposite. Based on my experience, I cannot recommend Tesco Insurance. Reviewed on: 10th July 2026

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