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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.77 (533 reviews)

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2.77

Based on 533 reviews, last reviewed 18th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Cheap and cheerful They sorted my claim promptly and without fuss; 15% discount with Clubcard makes it even better value for money Reviewed on: 12th June 2026

Latest lowest rating:

1

Tesco car insurance took over a year to clear an acc... Tesco car insurance took over a year to clear an accident that I was never involved in , even the police conformed this but tesco decided to keep it o... Read more Reviewed on: 18th June 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (533)

Tesco car insurance took over a year to clear an acc...

Tesco car insurance took over a year to clear an accident that I was never involved in , even the police conformed this but tesco decided to keep it on my file and provide me with wrong information and when I've complained the response has been that customer services have dealt with the complain and for failure on the claims team , they will now contact me , ridiculous excuse just keep.on giving me excuses to avoid responsibility Reviewed on: 18th June 2026

Cheap and cheerful

They sorted my claim promptly and without fuss; 15% discount with Clubcard makes it even better value for money Reviewed on: 12th June 2026

Car Insurance was the best for me.

When getting car insurance Tesco were able to give me the cover I wanted at the best price. It was easy to complete the forms on line and the cover was arranged for the date I requested. Reviewed on: 17th April 2026

Car was in accident Tesco took car away repaired cru...

Car was in accident Tesco took car away repaired crumple zone they said its not part of the car structure. I asked for full report and costs they sent this but blacked out all the prices as they use FMG for repairs getting them done on the cheap. On the report it said car roadworthy NO but they still drove it off to take it to repair centre. Car has market value of £7000 the repairs came to £3558 would not write the car off as their engineer said car was worth over £10000 oh and they have marked car as cat s write off. Stay clear of Tesco car insurance as they dont know what they are doing and like to hide information. Reviewed on: 15th April 2026

Tesco car insurance (3590928N)

3590928N. Absolutely shocking experience with Tesco Insurance. My claim has been handled terribly from the beginning with constant delays, poor communication and zero accountability. I’ve had to chase things repeatedly and every time I speak to someone I get a different answer. The way this has been handled by people involved in my claim, including Nico Signorelli, has been extremely disappointing. Instead of properly investigating and resolving the issue, it feels like they are more interested in avoiding responsibility and dragging the process out. For a company as big as Tesco you would expect a professional and fair claims process, especially when customers are paying their premiums expecting support when something goes wrong. Instead the experience has been stressful, frustrating and completely unacceptable. I would strongly advise people to think carefully before taking insurance with Tesco if this is the level of service they provide when you actually need them. Reviewed on: 9th March 2026

I have been a policyholder for over 25 years and hav...

I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof of vehicle purchase. These requests are unprecedented in my experience. I declined to provide proof of purchase, which resulted in the cancellation of my insurance policy. I advise caution, as these requests may be considered an invasion of privacy. Reviewed on: 6th January 2026

Complete and utter joke - do not insure your car wit...

Complete and utter joke - do not insure your car with them. Had a brick through the back windscreen last night. I tell them and they say my car is a compete write off - got quotes from local car glass companies - £234 to replace the rear windscreen - playing for it myself. Insure with LV Liverpool Victoria - don’t even bother with Tesco Reviewed on: 23rd November 2025

Very poor customer and complaint service

There's a reason it's cheap insurance. Which is fine if you don't have to claim. They use a network of repairers that don't know what they are doing. Blaming everyone else! No response to emails. It took over 3 months to get my car repaired. They use the"rapid repair network" ironically. Tesco complaints dept said my complaint wasn't up here, it was other people??? Reviewed on: 5th November 2025

They don't pay, even if zhey admit their liability

I don't know if any of my connections had any experience with #TescoInsuranceandMoneyServices , but I had one of the worst ever possible experience. After having an accident with one of their insurers, they advised him not to accept his liability. After 2 years, after my insurer providing photo evidence to justify the liability, they admited their liability but they disagree with the cost of the hire car. Another 2 years have passed and we are waiting for the court in February. Meanwhile my insurance premium increased, few of my policy have been cancelled, I lost few thousands and days of my life. Reviewed on: 1st November 2025

Very straight forward and good value for money

Very straight forward and good value for money Reviewed on: 5th September 2025

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