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NatWest: Investments reviews

Name: Investments
Rating: 3.42 (19 reviews)

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3.42

Based on 19 reviews, last reviewed 28th Nov 2023

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

52%

11%

3 star

2 star

37%

Latest highest rating:

5

natwest invest is great the platform.is easy to use and information sharing is great. Reviewed on: 10th March 2023

Latest lowest rating:

1

Great bank, but the investment account is poor I cashed out after 2 years at pretty much what my initial investment was. I know 5 year is where you wnat to be as far as minimum length of investment... Read more Reviewed on: 28th November 2023

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About the Investments

NatWest investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with NatWest is really like. Oh, and if you have experience using NatWest investments, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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NatWest Investments reviews (19)

Great bank, but the investment account is poor

I cashed out after 2 years at pretty much what my initial investment was. I know 5 year is where you wnat to be as far as minimum length of investment goes, but all my other accounts have outperformed this by a wide margin and there's no sign of that changing. The last 2 years have been pretty good for investments what with high bond yields and fluctuating stock markets so it takes a fair bit of poor judgement not to make something. Or maybe they just use a poor algorithm Reviewed on: 28th November 2023

Don't invest

Very poor performing funds. (circa 5 to 6 loss over last two years. Periodic 'excuse report' issued by fund manager, that's all. Reviewed on: 29th September 2023

Dreadful customer service, dreadful performance. AVOID

I have 9 funds for pensions. This went in pre the Ukraine war along with others. It has performed the worst of all funds consistently for the two years I had it. I raised a complaint after my accountant advised this was such a bad performing fund we should get an explanation. Natwest wrote to me from their complaints division stating it was not their product and had passed the complaint on (after sending me someone else's complaint letter in a clear breach of GDPR) I never heard from whoever they sent the complaint to, but was surprised given Natwest sold me this thing and it sits on NatWest's app. I sold them monday and screen shot the values through thew day. When they sold on that day I received £800 less than expected. Now either I was unlucky and the fund dipped by £800 in the moment they sold and then immediately recovered.... or somehow £800 has gone missing. Overall an awful experience, only fund to take a loss (nope did not recover at all post covid) and the sale stinks to high heaven. Been with the bank since I was 17 so 35 years. It's made me move all monies out of the bank. Truly awful and suspicious. Reviewed on: 19th September 2023

Pathetic returns and delay in investment values and cash out

Cashed out at a lower price than I invested, when I cashed out the price shown on the app was £800 higher than the money received, when I rang Nat West invest they stated that the price seen on the app is a couple of days out of date and that it can take up to two days to cash out, this means that price you will get is 4 days out of date. Reviewed on: 11th July 2023

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