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NatWest: Investments reviews

3.68
Based on 25 reviews, last reviewed 23rd Apr 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
48%
See only 4 star reviews
20%
3 star
See only 3 star reviews
0%
See only 2 star reviews
4%
See only 1 star reviews
28%

Latest highest rating:

5

Investments and financial reviews The company offers customer financial reviews to help clients make tailor centred investment decision goals. Reviewed on: 23rd April 2026
Keith 's avatar
Keith

Latest lowest rating:

2

Don’t trust banks The saving rates they offer are so low and quite pointless. They are not competitive at all. Waste of time Reviewed on: 16th April 2026
Sanjay P's avatar
Sanjay P

About this product

NatWest investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with NatWest is really like. Oh, and if you have experience using NatWest investments, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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NatWest Investments reviews (25)

Investments and financial reviews

5
The company offers customer financial reviews to help clients make tailor centred investment decision goals. Reviewed on: 23rd April 2026

I have been investing with natwest for a few years...

4
I have been investing with natwest for a few years and I have to say the service provided has been excellent and I am really impressed with the growth my money has made . Reviewed on: 18th April 2026

Don’t trust banks

2
The saving rates they offer are so low and quite pointless. They are not competitive at all. Waste of time Reviewed on: 16th April 2026

Easy pension set up

5
I opned a new personal pension investment and the process was simple and easy to understand. I have set uo a regular amount to invest but have also added extra amounts every now and then. All the information is at hand in the NatWest banking app. Reviewed on: 16th April 2026

Stocks and Shares ISA

4
Had been thinking about how to invest so was really pleased to see the new ISAs launched. Really clear explanation about different options available and information about company managing my money. Feels like a relatively safe way to start thank you!! Reviewed on: 22nd January 2026

Easy to invest

4
Easy to invest, decent returns so far hopefully to continue on the same trajectory. Reviewed on: 26th February 2025

Great bank, but the investment account is poor

1
I cashed out after 2 years at pretty much what my initial investment was. I know 5 year is where you wnat to be as far as minimum length of investment goes, but all my other accounts have outperformed this by a wide margin and there's no sign of that changing. The last 2 years have been pretty good for investments what with high bond yields and fluctuating stock markets so it takes a fair bit of poor judgement not to make something. Or maybe they just use a poor algorithm Reviewed on: 28th November 2023

Don't invest

1
Very poor performing funds. (circa 5 to 6 loss over last two years. Periodic 'excuse report' issued by fund manager, that's all. Reviewed on: 29th September 2023

Dreadful customer service, dreadful performance. AVOID

1
I have 9 funds for pensions. This went in pre the Ukraine war along with others. It has performed the worst of all funds consistently for the two years I had it. I raised a complaint after my accountant advised this was such a bad performing fund we should get an explanation. Natwest wrote to me from their complaints division stating it was not their product and had passed the complaint on (after sending me someone else's complaint letter in a clear breach of GDPR) I never heard from whoever they sent the complaint to, but was surprised given Natwest sold me this thing and it sits on NatWest's app. I sold them monday and screen shot the values through thew day. When they sold on that day I received £800 less than expected. Now either I was unlucky and the fund dipped by £800 in the moment they sold and then immediately recovered.... or somehow £800 has gone missing. Overall an awful experience, only fund to take a loss (nope did not recover at all post covid) and the sale stinks to high heaven. Been with the bank since I was 17 so 35 years. It's made me move all monies out of the bank. Truly awful and suspicious. Reviewed on: 19th September 2023

Pathetic returns and delay in investment values and cash out

1
Cashed out at a lower price than I invested, when I cashed out the price shown on the app was £800 higher than the money received, when I rang Nat West invest they stated that the price seen on the app is a couple of days out of date and that it can take up to two days to cash out, this means that price you will get is 4 days out of date. Reviewed on: 11th July 2023

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