Your Advantage Gold Reviews (117)
Great product, with great benefits.
The benefits this account gives pays for the product itself.
whatever you do don't open a business account and personal account without he is bank!
ok! so I have banked with Natwest for over 20 years. Two years ago I decided to open a business account with them and it has to be the worse mistake ever! I tried making a standard international transfer with the bank and guess what? because I am also...
Read moreok! so I have banked with Natwest for over 20 years. Two years ago I decided to open a business account with them and it has to be the worse mistake ever! I tried making a standard international transfer with the bank and guess what? because I am also a business customer, I am not allowed to transfer money internationally without paying a fee! I no longer have the option of a free standard transfer. How is this even possible or fair? Called the customer service and that was a joke in itself as the representative told me the standard service had been cancelled for everyone which is a lie!!! Later found out from another rep that it is because I have a business account. but this was a personal transfer form a personal account! spoke to complaint department and she couldn't be bothered. well time to move on....
Top Notch Security
I don't like everything about NatWest, but they do get the important bits right. I've had three fraud attempts from different avenues in the last few years; two card closings and one online fraud and they have intercepted all of them, based on my...
Read moreI don't like everything about NatWest, but they do get the important bits right. I've had three fraud attempts from different avenues in the last few years; two card closings and one online fraud and they have intercepted all of them, based on my spending patterns. I really can't fault this service. They let me know straight away, stop y card and no money ever leaves my account into the wrong hands.
Joint account
Been with Natwest for many years, current, joint and business accounts. Good service with people in branch and on phone. Also contacted by a member of the team to inform me of products that would be helpful to me. Good app that is updated to allow...
Read moreBeen with Natwest for many years, current, joint and business accounts. Good service with people in branch and on phone. Also contacted by a member of the team to inform me of products that would be helpful to me. Good app that is updated to allow even better user options. Highly recommend Natwest to family and friends.
Satisfied but impersonal
I'm generally happy with my bank. My account does everything I need it to and I feel that the benefits that come with the type of account are pay for are of a good standard and would recommend these. However everytime I go in the branch there are less...
Read moreI'm generally happy with my bank. My account does everything I need it to and I feel that the benefits that come with the type of account are pay for are of a good standard and would recommend these. However everytime I go in the branch there are less and less staff and more machines, it is becoming very impersonal to the point where I am becoming embarrassed to go and speak to someone. I understand this is cost cutting but think there is a fine line between the two- be careful not to tip over it NatWest!
Happy enough to stick with them for over 20 years
Having had my main account with Natwest since I was a teenager I'm happy with their service whether in-branch, over the phone or internet banking.
Great account
I have this account, and the benefits are brilliant, especially the Travel Insurance, which is free, I also enjoy the "Rewards" I get when shopping at certain outlets
ok
ok but closed to many banks for me which is a real shame when ive got to travel 7 miles to the neares branch
Hassle Free - easy Days
Love the ease of online banking, app banking, machine banking at the branch - My Advantage Gold is just hassle free - exactly the way your finances ought to be!
Our Account Manager and his team are the best.
That personal touch has been the bedrock of our finance...
Read more That personal touch has been the bedrock of our finance management:
assisting with money management following my parents deaths in a sensitive, proactive and compassionate way.
Assistant with my Mother -in-laws finances once she moved into a residential home and the sale of her properties.
Always at the end of the phone, helpful and willing to go that extra mile. He made difficult situations easier supporting us in a variety of ways with advice, suggestions and good knowledgeable support.
Savings account
Customer service is reasonable but the interest rate is appalling.
Closed my account with all my money in now I'm stuck
I banked with natwest for over 14 years...
Read more I banked with natwest for over 14 years
I DO NOT RECOMMEND NATWEST as they will just close your account with all my money in and now I have no access to my own money
I'm left with nothing all weekend and no family to help out 4 KIDS TO LOOKAFTER
THANKS AGAIN NATWEST I want my money from my account
I am taking this to court
Efficient Banking
Very reactive bank, satisfied any requests i have had. Great online banking app.
