5th July 2017
very good customer service
amazing bank to deal with, very friendly customer service . they don't try to sell you something you don't need or haven't called for. very user friendly mobile app
Your Advantage Gold Reviews (45)
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29th June 2017
Had this account now for a number of years ago very good bank account
Many benefits come with this account/ travel insurance break down cover mobile phone insurance etc
11th June 2017
Quick simple and friendly
Needed advice about product and was seen and sorted out straightaway with a coffee chucked in
5th June 2017
Great branch
CREWE staff are fantastic. It's a really helpful friendly branch. Staff always courteous and polite. Happy for you to see a real person if that's what you prefer. The staff here have been here for a while and in my opinion are excellent at customer...
Read moreCREWE staff are fantastic. It's a really helpful friendly branch. Staff always courteous and polite. Happy for you to see a real person if that's what you prefer. The staff here have been here for a while and in my opinion are excellent at customer service.
22nd May 2017
Quality Customer service
When dealing with a possible fraud attempt on my account NatWest were proactive and had great communication to resolve the issue to a successful conclusion
1st May 2017
Is it really financially worth it?
The Advantage Gold account has some great benefits but are they really economically viable? At £19 a month that's £228 a year. You get travel insurance but you can pick that up for less than £10 usually. The car breakdown is included but again for £...
Read moreThe Advantage Gold account has some great benefits but are they really economically viable? At £19 a month that's £228 a year. You get travel insurance but you can pick that up for less than £10 usually. The car breakdown is included but again for £50-60 a year you can get cover. Other than that I really wasn't making use of it so cancelled it. I would recommend checking you are saving when you use it. The 3% cashback on main direct debits is a big positive if you have large outgoings.
28th April 2017
Ok
The account is okay. The phone insurance was a big draw but they keep on increasing the excess which isn't so appealing.
27th April 2017
Worthless
Tried to claim for lost mobile phone and was refused because I never registered it first , which I was not informed about when signing up
4th April 2017
Great Benefits
The My Rewards feature is excellent and being able to choose how the rewards are redeemed is a great idea.
4th April 2017
natwest
not very good service and they are not very helpful and make things into a big problems
4th April 2017
Great
Service from NatWest superb, would recommend their services to anyone
12th March 2017
Earn as you spend
I use the reward account, which costs me a mind blowing £2pm extra, and I get 3% cash back on my Energy bills, council tax, Tv package and water rates, which get me appx £10 pm cashback, I also get cashback for spending on my CC which I pay off in f...
Read moreI use the reward account, which costs me a mind blowing £2pm extra, and I get 3% cash back on my Energy bills, council tax, Tv package and water rates, which get me appx £10 pm cashback, I also get cashback for spending on my CC which I pay off in full EVERY month
13th February 2017
A bit behind the times
They are a tradional, rather dated bank. No problems but the newer banks offer better rates, incentives etc
12th February 2017
Good package deal and call centres in GB
Easy online banking - trust worthy
5th February 2017
Natwest customer service
To me, I would happily pay more for a product or service if I am going to get good customer service and I cannot fault any experience I have ever had with Natwest. The staff in my local branch, Sandhurst, are all very friendly and any contact I have...
Read moreTo me, I would happily pay more for a product or service if I am going to get good customer service and I cannot fault any experience I have ever had with Natwest. The staff in my local branch, Sandhurst, are all very friendly and any contact I have had on the phone with Natwest has been first class too. Highly recommend!
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