NatWest: Advantage Gold reviews

4.54
Based on 357 reviews, last reviewed 19th May 2023
80% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

5

Best ever. Been with Nat west for over 30 years. They’re when you need them. Stay with your bank and get mutual trust. Reviewed on: 10th April 2023
James's avatar
James

Latest lowest rating:

1

platinum travel insurance beware, nobody want to be broken into on holiday,but when it happens you expect help from the big names like NATWEST you trust Start with the auto response Ca... Read more Reviewed on: 19th May 2023

About the Advantage Gold

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NatWest Advantage Gold reviews (357)

platinum travel insurance beware,

1
nobody want to be broken into on holiday,but when it happens you expect help from the big names like NATWEST you trust Start with the auto response Cara that not only doesnt understand most questions ,just brings you back to where you started Then NATWEST choose not to answer phone calls on a Tuesday and Thursday and state up to 30 days to respond !! this is a claims department Get more staff ! Then apparenty most of my claim isnt covered as the smashed window in my hire car gave them access to rear of car to access our bags Phoned yesterday to compain and told respond within 8 days to gat an email today stating respond by 12th June NATWEST you are adding to the frustration of a bad experiance formy family Around 40 years banking and now sadly looking elsewhere Hope to keep you posted should NATWEST find time Reviewed on: 19th May 2023

Best ever.

5
Been with Nat west for over 30 years. They’re when you need them. Stay with your bank and get mutual trust. Reviewed on: 10th April 2023
James's avatar
James

Very hard to contact customer service

4
Find it hard to talk to anyone. Customer service is a long wait for phone calls Reviewed on: 5th April 2023
Paul duggan's avatar
Paul duggan

too much IT

1
this company has lost the plot, they have no interest in customer, staff & all on IT they are loosing the plot & intrest in anything, they have NO INvestment in people & only care of passing your through to IT, Reviewed on: 5th April 2023
Martin's avatar
Martin

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