NatWest Advantage Gold Reviews

Great customer service

Me & my Husband both bank with Nat West whether my Husband goes into local branch or we call them everyone you speak to is friendly helpful & above all polite the app is extremely easy to use even my husband has just about mastered it dragging him...

Me & my Husband both bank with Nat West whether my Husband goes into local branch or we call them everyone you speak to is friendly helpful & above all polite the app is extremely easy to use even my husband has just about mastered it dragging him into the gadget world

Chris ThomsonLevel 1

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Brilliant bank

Excellent online banking app Excellent online banking app

ChantellLevel 1

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Definitely the best affordable option.. beat other mortgage company

Fantastic staff... explanation of all products were a*****... I bank with Natwest also and they are superb...

Leeca LeeLevel 1

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Great service on mobile phone insurance

Replacement phone delivered to my work the next day at no extra cost

AnonymousLevel 1

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very good customer service

amazing bank to deal with, very friendly customer service . they don't try to sell you something you don't need or haven't called for. very user friendly mobile app

Asim JafferyLevel 1

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Great value....

Great value but only if you are using most of the benefits of the account.

MarekLevel 1

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Had this account now for a number of years ago very good bank account

Many benefits come with this account/ travel insurance break down cover mobile phone insurance etc

John Forman Level 1

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Quick simple and friendly

Needed advice about product and was seen and sorted out straightaway with a coffee chucked in

Scott lambertLevel 1

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Great branch

CREWE staff are fantastic. It's a really helpful friendly branch. Staff always courteous and polite. Happy for you to see a real person if that's what you prefer. The staff here have been here for a while and in my opinion are excellent at customer...

CREWE staff are fantastic. It's a really helpful friendly branch. Staff always courteous and polite. Happy for you to see a real person if that's what you prefer. The staff here have been here for a while and in my opinion are excellent at customer service.

Jones MoonbeamLevel 1

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Ok service

Been using this for the last 10 years, service ok but no real benefit

KKLevel 1

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Quality Customer service

When dealing with a possible fraud attempt on my account NatWest were proactive and had great communication to resolve the issue to a successful conclusion

Katie EasonLevel 1

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Is it really financially worth it?

The Advantage Gold account has some great benefits but are they really economically viable? At £19 a month that's £228 a year. You get travel insurance but you can pick that up for less than £10 usually. The car breakdown is included but again for £...

The Advantage Gold account has some great benefits but are they really economically viable? At £19 a month that's £228 a year. You get travel insurance but you can pick that up for less than £10 usually. The car breakdown is included but again for £50-60 a year you can get cover. Other than that I really wasn't making use of it so cancelled it. I would recommend checking you are saving when you use it. The 3% cashback on main direct debits is a big positive if you have large outgoings.

Carena TennantLevel 1

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Ok

The account is okay. The phone insurance was a big draw but they keep on increasing the excess which isn't so appealing.

Nik M HopkinsLevel 1

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Worthless

Tried to claim for lost mobile phone and was refused because I never registered it first , which I was not informed about when signing up

Lee WitterickLevel 1

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Great Benefits

The My Rewards feature is excellent and being able to choose how the rewards are redeemed is a great idea.

Clare KendrickLevel 1

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natwest

not very good service and they are not very helpful and make things into a big problems

Sidrah AhmedLevel 1

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Great

Service from NatWest superb, would recommend their services to anyone

Kristie MetcalfeLevel 1

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Earn as you spend

I use the reward account, which costs me a mind blowing £2pm extra, and I get 3% cash back on my Energy bills, council tax, Tv package and water rates, which get me appx £10 pm cashback, I also get cashback for spending on my CC which I pay off in f...

I use the reward account, which costs me a mind blowing £2pm extra, and I get 3% cash back on my Energy bills, council tax, Tv package and water rates, which get me appx £10 pm cashback, I also get cashback for spending on my CC which I pay off in full EVERY month

John EtteryLevel 1

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A bit behind the times

They are a tradional, rather dated bank. No problems but the newer banks offer better rates, incentives etc

Heather EllisLevel 1

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Advantage gold less benefits

Advantage gold now has far fewer benefits as to when I signed up for it

AnonymousLevel 1

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