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NatWest: Gold account reviews

Name: Gold account
Rating: 4.54 (365 reviews)

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4.48

Based on 365 reviews, last reviewed 14th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Advantage gold: Great account Great account, fantastic perks and rewards. Reviewed on: 14th June 2025

Latest lowest rating:

1

platinum travel insurance beware, nobody want to be broken into on holiday,but when it happens you expect help from the big names like NATWEST you trust Start with the auto response Ca... Read more Reviewed on: 19th May 2023

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About this product

The NatWest Gold is a paid-for current account available to residents of Jersey, Guernsey, Gibraltar and the Isle of Man.

Account holders can benefit from free travel insurance and private motor excess insurance. There’s also a 24/7 concierge service to assist customers in booking flights and holidays.

NatWest Gold account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Gold account reviews (365)

Good service

Throughout the years I have been with this bank, I have always received good service. Reviewed on: 31st March 2023

Exactly what it says.

All the staff are approachable and friendly, always manage to help me with good advice. Reviewed on: 31st March 2023

Best Bank in UK

Products and Services are excellent. Reviewed on: 31st March 2023

Superb

Very considerable and professional experience. Reviewed on: 30th March 2023

Excellent Bank

I have banked with Natwest since I was 17 so for more that 45 years. I have also had a positive experience and excellent service. Banking is now so much easier with the excellent NatWest App Reviewed on: 24th March 2023

Accessible but average rates

Generally easy to use, good customer service, but interest rates on saving and borrowing could be improved. Reviewed on: 21st March 2023

Nat west

Never had a problem over many years banking with Nat West, their app make’s online banking for the average person very easy, thanks Reviewed on: 21st March 2023

Based on the experience I've had with Natwest over the years, I'd be more than happy to recommend you as a Bank to friends and family....

I've been a customer with Natwest for over 20 years now. I'm happy to continue being a customer, Reviewed on: 21st March 2023

Excellent service all round and easy to manage all my activities.

All my banking activities via the App easy to manage on a daily and monthly basis. The App easy to use. Bank staff always friendly and helpful whenever I have contacted them. Reviewed on: 21st March 2023

Great bank and app

App so easy to use. Staff very friendly in the branches Reviewed on: 20th March 2023

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