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NatWest: Gold account reviews

Name: Gold account
Rating: 4.54 (365 reviews)

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4.48

Based on 365 reviews, last reviewed 14th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Advantage gold: Great account Great account, fantastic perks and rewards. Reviewed on: 14th June 2025

Latest lowest rating:

1

platinum travel insurance beware, nobody want to be broken into on holiday,but when it happens you expect help from the big names like NATWEST you trust Start with the auto response Ca... Read more Reviewed on: 19th May 2023

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About this product

The NatWest Gold is a paid-for current account available to residents of Jersey, Guernsey, Gibraltar and the Isle of Man.

Account holders can benefit from free travel insurance and private motor excess insurance. There’s also a 24/7 concierge service to assist customers in booking flights and holidays.

NatWest Gold account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Gold account reviews (365)

Best bank ever

Just love NatWest. Easy to use App and a great bank Reviewed on: 10th March 2023

Good customer care

Very kind, caring and listening staff Reviewed on: 10th March 2023

Amazing service

I am with you guys for over 20 years. Always easy to approach. Absolutely clear and straightforward app, easy to navigate. I am extremely happy. Reviewed on: 10th March 2023

Good bank

So easy with online banking ,and always easy to get hold of them if I have a problem,which as of yet Reviewed on: 10th March 2023

My first bank and still going

Been with them for over 22 years. When I moved here, they were the only bank to give me a date. Reviewed on: 10th March 2023

Always happy to help

Great experience front advantage gold account to loans and credit card. Reviewed on: 8th March 2023

Very good service

Absolutely amazing service and reliable …I will recommend anybody to come to this bank Reviewed on: 8th March 2023

Most helpful bank

Always willing and able to help me with any banking queries. Staff very knowledgeable and helpful. Reviewed on: 6th March 2023

Best customer service

Caring and open to my needs and requirements, understanding and knowledgeable, punctual and professional and overall outstanding Reviewed on: 6th March 2023

Great

Happy with my account and would definitely recommend natwest Reviewed on: 3rd March 2023

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