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Lloyds Bank: Silver Added Value Account reviews

Name: Silver Added Value Account
Rating: 3.75 (19 reviews)

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3.75

Based on 19 reviews, last reviewed 27th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

42%

37%

2 star

16%

Latest highest rating:

5

Longstanding customer of 16 years Banked with Lloyd's for 16 years and never had an issue. Always very helpful to deal with any queries. Only drawers back is the lack of local branches... Read more Reviewed on: 27th February 2026

Latest lowest rating:

1

Pointless. Pointless. I've been a customer of Lloyds for 24 years. Be aware they have changed the fine print on their travel insurance, making it fairly useless ... Read more Reviewed on: 19th September 2024

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About this product

Lloyds Bank Silver Added Value Account reviews come from people like you! With so many different current accounts now available, you can read these honest Lloyds Bank Silver Added Value Account reviews to find out what life as a Lloyds Bank customer is really like. And remember, if you are a Lloyds Bank customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Lloyds Bank Silver Added Value Account reviews. Together, we can make financial services work better for everyone.

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Lloyds Bank Silver Added Value Account reviews (19)

Longstanding customer of 16 years

Banked with Lloyd's for 16 years and never had an issue. Always very helpful to deal with any queries. Only drawers back is the lack of local branches left as I have to travel 40 miles if I wanted to visit the closest! Thankfully 99% of the services I use are online too so I cant fairly knock a star off on that basis! Reviewed on: 27th February 2026

Pointless.

Pointless. I've been a customer of Lloyds for 24 years. Be aware they have changed the fine print on their travel insurance, making it fairly useless unless you are ill abraod. They have also changed the terms of the phone insurance. Reviewed on: 19th September 2024

This is one great bank with good security and protec...

This is one great bank with good security and protection of my money Reviewed on: 13th April 2024

I joined Lloyds Bank because of its customer service...

I joined Lloyds Bank because of its customer service and the support received. I've been with them for years, and in the interim, the customer service and support received went down to very poor, forget proactive it was promising a lot and delivering nothing that was promised. It's terrible, but once trust is broken... Lloyds is a great bank, its app is efficient, and the incentives are great. It's a pity the support and incentivisation is not customer-led and centric. Reviewed on: 15th February 2024

Lloyds Silver Account

This particular account has many advantages if you are willing to pay extra for example it covers your phone insurance and holiday insurance. Reviewed on: 1st June 2023

Great value

I like this packaged bank account, it offers extras that I actually can use ! The travel insurance is used by my whole family every year and the free monthly magazine is great too Reviewed on: 2nd February 2023

Excellent product

It's a great bank account with a wide range of benefits that are actually useful in real life plus they always have new cashback offers too ! Reviewed on: 13th January 2022

Not very good at all

I am not impressed due to the mis-selling of Packaged bank accounts! Reviewed on: 10th February 2018

Cheaper phone insurance

My husband and I have the silver account and although it's £10 a month we both have our phones insured which works out much much cheaper than having individual insurance we have needed to use it several times and the process has always been straightforward and quick. We are more than happy with the service provided Reviewed on: 30th June 2017

Fabulous

I love the fact that this account, for a fee of less than £10 a month, covers so much. It gives myself and my fiancee (whom with i share the account) cover on our mobile phones, breakdown cover, holiday insurance in Europe as well as other things. We haven't looked back! Reviewed on: 15th May 2017

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