TSB Cash Account Reviews

  Ratings based on 58 reviews       Last review 1 month ago    

TSB Cash Account reviews come from people like you! With so many different current accounts now available, you can read these honest TSB Cash Account reviews to find out what life as a TSB customer is really like. And remember, if you are a TSB...

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TSB Cash Account reviews come from people like you! With so many different current accounts now available, you can read these honest TSB Cash Account reviews to find out what life as a TSB customer is really like. And remember, if you are a TSB customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of TSB Cash Account reviews. Together, we can make financial services work better for everyone.

Overall Rating

Great

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TSB Review Insight

What are people saying in their reviews?

Customer Service

38% of feedback is Process related

Customer profile

Top Age Profile: 35-44

Top Channel Preference: App

Your Cash Account Reviews

58 reviews

Review TSB's Cash Account now

Disastrous internet banking

Repeated ouages of their internet banking portal. Today I cannot even rasie their main website - never mind login to my account

Reviewed on 2nd October 2021
Adrian Arnold's avatar
Adrian Arnold

Shite

Safe & Secure the say online banking your treated the same with a debit card as you are with a credit card so don;t worry they say I purchaced something from america off ( Ordered Gifts ) but the did no excist the where useing someone elses page... Read more

Safe & Secure the say online banking your treated the same with a debit card as you are with a credit card so don;t worry they say I purchaced something from america off ( Ordered Gifts ) but the did no excist the where useing someone elses page anyway that was 23/4/21 told TSB on the 8/5/21 about the reviews about them and other customers not getting anything after a year not even reply to emails Tsb said dont worry your covered but here we are 1/8/21 and nothing they said it was there fault they never answered my debit dispute form, but your out of time now I said I was closeing all my accounts and they said please yourself thats up to entirely up to you

Reviewed on 1st August 2021
robert jeffrey's avatar
robert jeffrey

Termination of a phone call

I contacted TSB about why my card got declined on one of my transactions so they put me through the fraud department and shortly after they terminated the call for some odd reason

Reviewed on 15th June 2021
Haroon Rahman's avatar
Haroon Rahman

Don't bank with TSB

After changing from a joint account yo a sole person account, my esavings and ISA never merged with the new current account. The result being I could not transfer monies from any of the accounts. I tried to get help with this for three months. I... Read more

After changing from a joint account yo a sole person account, my esavings and ISA never merged with the new current account. The result being I could not transfer monies from any of the accounts. I tried to get help with this for three months. I couldn't get anybody to help me at all. The last time I called I got told over the phone by a member of staff that i didn't have an ISA or a savings account with TSB. I gave them my account details and they said again and not in a polite way that I didn't have these accounts and put me through yo the fraud department as they wouldn't believe me. This was the last straw and I have now left this bank. You can never get onto the mobile app or intenet banking nking either. Do not use this bank.

Reviewed on 6th June 2021
eunice peel's avatar
eunice peel

web site always down ?

cannot login yet again - we are having technical issues. I'm only logging in to move money out and close the account. Take my advice - do likewise, this lot are a shower.

Reviewed on 1st June 2021
john's avatar
john

Great mobile app

I find that using the app on my phone is a doddle. Within moments I can check my account, and pending payments are visible as well (something that is missing with our other... Read more

I find that using the app on my phone is a doddle. Within moments I can check my account, and pending payments are visible as well (something that is missing with our other bank).
I particularly love my savings pots which make saving so much easier. Instant access to the money in them encourages me to transfer money to them without any qualms, knowing that if needs be I can easily transfer money to my current account.

Reviewed on 15th May 2021
Jo Ford's avatar
Jo Ford

Excellent

Love account will be better when they issue contactless cards but bank is very friendly helpful and love it

Reviewed on 14th April 2021
Frankie Adams's avatar
Frankie Adams

WORST BANK IN THE WORLD

My whole experence of this bank is bad, total lack of care to elderly customers and so unprofessional, they are a digrac with outdated systems and both customer care in branch and online is non excistent,No wonder they are all closing the sooner the... Read more

My whole experence of this bank is bad, total lack of care to elderly customers and so unprofessional, they are a digrac with outdated systems and both customer care in branch and online is non excistent,No wonder they are all closing the sooner the better

Reviewed on 2nd April 2021
denise's avatar
denise

Great

Great service love the app friendly staff

Reviewed on 19th March 2021
cag123@hotmail.co.uk's avatar
cag123@hotmail.co.uk

Very Friendly Bank

Love account will be better when contactless cards are introduced but everything else i love and customer care is very friendly

Reviewed on 13th March 2021
Frankie Adams's avatar
Frankie Adams

TSB texts

TSB will send you texts showing you balance and more helpful send you texts when you are near your overdrawn balance.

Reviewed on 17th February 2021
sukhwinder parmar's avatar
sukhwinder parmar

good customer service

always helpful and quick to rectofy any problems

Reviewed on 17th July 2020
Babs Daniels's avatar
Babs Daniels

Simple lovely bank to deal with

TSB are one of the friendliest banks I have ever dealt with

Reviewed on 22nd May 2020
Samantha Mooney's avatar
Samantha Mooney

Helpful staff and text service

Sends texts regarding account and overdrafts, no need to check account

Reviewed on 9th February 2020
sukhwinder parmar's avatar
sukhwinder parmar

tsb my comment

Fine but shortage of staff dealing with customers and website laboriously slow at times

Reviewed on 9th February 2020
iain's avatar
iain

Amazing

Always have used the tsb bank and it’s good and easy to use financially yes yes yes

Reviewed on 26th January 2020
Morgan Roebuck's avatar
Morgan Roebuck

Nice to have

It's my monthly payment for bills and government taxes

Reviewed on 24th January 2020
Marius  Ciobanu 's avatar
Marius Ciobanu

The Biz

Simply Earn Deposit Save, repeat

Reviewed on 20th November 2019
Glyn Davies's avatar
Glyn Davies

Awful

From a small business perspective, TSB has been awful. Consistent on-going problems - poor internet baking, confused staff in local branch, inflexible terms and conditions, even basic things are made difficult.

Reviewed on 18th November 2019
Peter's avatar
Peter

LOVING IT ..!!

TSB......ITS THE BANK FOR ME .....:)

Reviewed on 22nd October 2019
Lenny Haddlesey's avatar
Lenny Haddlesey