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NatWest: Cash ISA reviews

4.09
Based on 92 reviews, last reviewed 26th Feb 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
21%
See only 3 star reviews
5%
See only 2 star reviews
9%
See only 1 star reviews
4%

Latest highest rating:

5

They are a very caring bank They are a very caring bank who look after me now and the previous 35 years. Nothing is to much trouble and their advice is always excellent. Reviewed on: 26th February 2025
David D's avatar
David D

Latest lowest rating:

2

The interest rate on the Help to Buy ISA is very poor. The interest rate on the Help to Buy ISA is very poor. Reviewed on: 23rd November 2024
Douglas B's avatar
Douglas B

About this product

NatWest offers two types of cash ISAs - an instant access cash ISA and a fixed rate cash ISA.

NatWest offer one year or two-year fixed rate cash ISAs which can be opened with £1,000. The NatWest Instant Access ISA can be opened with just £1.

NatWest Cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Cash ISA reviews (92)

They are a very caring bank

5
They are a very caring bank who look after me now and the previous 35 years. Nothing is to much trouble and their advice is always excellent. Reviewed on: 26th February 2025

The interest rate on the Help to Buy ISA is very poor.

2
The interest rate on the Help to Buy ISA is very poor. Reviewed on: 23rd November 2024

Excellent isa rate and good customer service when I...

5
Excellent isa rate and good customer service when I reported a bereavement, well done Reviewed on: 24th May 2024

User friendly NatWest app

5
I like the NatWest app because it’s very user friendly. Reviewed on: 24th May 2024

Absolutely abysmal.

1
Absolutely abysmal. Terrible service and terrible response from the customer service team. Misleading information and failing system that doesn’t register isa transfers but registers penalties without problems. What a terrible service and bank. Reviewed on: 15th April 2024

Easy cash isa

3
Easy to open and log in - interest rate could be better Reviewed on: 15th March 2024

Transferred an ISA from another provider to Natwest...

5
Transferred an ISA from another provider to Natwest , communication was excellent via post, everything clearly detailed and the process went smoothly and quickly. The product itself was market beating. The online app is easy to use an intuitive Reviewed on: 18th February 2024

Amazing ISA

5
I have had the opportunity to save for my first home through the ISA account . I found this service amazing and I thank the staff at NatWest for helping me set this up Reviewed on: 4th April 2023

No mither no problem

5
Brilliant bank done well looking after my money and they are really professional. Reviewed on: 21st March 2023

I think the natwest app is brilliant.

5
The app makes buying or paying things alot easier Really glad I have it. Reviewed on: 18th March 2023

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