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NatWest Cash ISA Reviews

Ratings based on 34 reviews Last review 4 months ago

NatWest ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with NatWest is really like. Oh, and if you have experience using a NatWest ISA, you can write a review too. Smart Money People is the UK's...

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NatWest ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with NatWest is really like. Oh, and if you have experience using a NatWest ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Our Smart Money People 360° Rating

Good Savings
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Your Cash ISA Reviews (34)

10th February 2018

Great online banking services

The NatWest app is the best banking app I have ever utilised, everything is there at the touch of a button. You can do everything from check on your direct debits to transferring money between accounts instantly. Love it!

3rd January 2018

Dreadful interest rates

NatWest offers no incentive to save. I appreciate that base rates are not set by NatWest but the bank profits from the money stored by customers. They should be more fairly compensated, rather than hiding behind low interest rates as an excuse. Other...

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NatWest offers no incentive to save. I appreciate that base rates are not set by NatWest but the bank profits from the money stored by customers. They should be more fairly compensated, rather than hiding behind low interest rates as an excuse. Other banks are offering many tines more interest. The only positive is the iPhone app which is easy to use and gives plenty of information.

9th August 2017

Low interest rate

It was easy to set up an account with Natwest, however the interest rate was so low that I decided to move the bulk of my money to a different bank so that I could get a better return.

4th April 2017

Fantastic Service!

I have been with Natwest for many years now, and I have never had a problem with them. However I recently opened a cash ISA and I realised just how good their products and customer service were. Their rates are really very fair and the support and...

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I have been with Natwest for many years now, and I have never had a problem with them. However I recently opened a cash ISA and I realised just how good their products and customer service were. Their rates are really very fair and the support and advice provided by those who work there has been fantastic every step of the way. Highly recommend!

17th March 2017

Unable to follow instructions

Attempting to set up account for my wife who has dementia with me acting as deputy power of attorney. So far this has taken over 4 weeks, they have all the relevant paper work but have decided not to follow my request to leave our joint account as is...

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Attempting to set up account for my wife who has dementia with me acting as deputy power of attorney. So far this has taken over 4 weeks, they have all the relevant paper work but have decided not to follow my request to leave our joint account as is with both names showing and were in the process of removing her name. On complaining I was encourage to make a complaint this I have done and have been promised a call on Monday the 20.03.17. Having been a customer for fifty years I can only assume that loyalty counts for nothing.

5th February 2017

Go West!

I have been with Natwest since I was a child, thats well over 30 years ago. I collected all piggies when I was a child and have always been valued as a long time customer. The staff in the bank are friendly and in regards to my ISA-its been a great...

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I have been with Natwest since I was a child, thats well over 30 years ago. I collected all piggies when I was a child and have always been valued as a long time customer. The staff in the bank are friendly and in regards to my ISA-its been a great way to save money!

8th September 2016

Branch staff 1, Remote Access Nil

Staff in branch could not be more eager to help, and - despite a pointless, ugly, trendy redesign - customers tend to leave our NatWest smiling. ...

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Staff in branch could not be more eager to help, and - despite a pointless, ugly, trendy redesign - customers tend to leave our NatWest smiling.

More people now use app / online banking. The app is so limited in what you can see and do, I rarely bother.

The website - unlike Santander - forces you to phone if you have a query. Crazy. They have to guess an answer or research one. Email (or logged-in secure web forms for account-specific questions) allows them time to read your detailed description, look into an issue and take their time to find an authoritative, accurate reply.

7th September 2016

Natwest Savings Experience

I use an instant access savings account with Natwest and I have found the service to be very practical and exactly as it appears - security for your savings complete with instant access via branch, phone, online, or app (none of which I have ever had...

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I use an instant access savings account with Natwest and I have found the service to be very practical and exactly as it appears - security for your savings complete with instant access via branch, phone, online, or app (none of which I have ever had any problems with). I have also never had any issues with accessing the account or the amount of interest paid. Overall a good, reliable service - exactly what it says on the tin.

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