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NatWest: Adapt account reviews

Name: Adapt account
Rating: 4.60 (73 reviews)

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4.60

Based on 73 reviews, last reviewed 11th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

3 star

Latest highest rating:

5

Natwest is the best I have more than one account in other banks but I prefer NatWest... Reviewed on: 11th June 2026

Latest lowest rating:

2

Shocking Absolutely useless.what is the point in having a adapt account.my boy can't transfer money to anyone.when we request money from him via a link.it say... Read more Reviewed on: 13th October 2023

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About this product

The NatWest Adapt Account is for children aged 11-17.

The Adapt account is compatible with Apple Pay and Google Pay and can be accessed via NatWest’s mobile banking app. Adapt accounts for under 16 year olds must be opened by a parent or guardian who's an existing NatWest customer.

NatWest Adapt account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Adapt account reviews (73)

Natwest is the best

I have more than one account in other banks but I prefer NatWest... Reviewed on: 11th June 2026

NatWest Rooster Money is a good app for managing chi...

NatWest Rooster Money is a good app for managing children’s finances and teaching them how to save and spend responsibly. The interface is easy to use and the parental controls are very helpful. However, one major limitation is that the account cannot easily receive money from external sources, only from linked or authorised accounts. This makes it less flexible, especially if you want family or others to send money directly. Overall, it’s a good tool for basic money management, but improving external transfer options would make it much more practical Reviewed on: 3rd April 2026

Great financial setup

NatWest always give me good advice so I can make an educated decision on my finances. NatWest have made having all my finances in one place, on the app, where I can manage my money easily. Reviewed on: 22nd January 2026

They are always working with them professionally

They are always working with them professionally Reviewed on: 22nd January 2026

Easy and modern

NatWest has been easy to setup online and the app provides all the functionality I need. Telephone assistance is always friendly and I love that it’s available 24/7. Great safety features like Get Cash. Card works perfectly. Some functionalities aren’t available until you’re 18 however, and I wouldn’t say savings rates are good apart from the regular saver. Reviewed on: 11th March 2024

I like the Natwest account and use the mobile app fo...

I like the Natwest account and use the mobile app for day to day Reviewed on: 9th February 2024

Shocking

Absolutely useless.what is the point in having a adapt account.my boy can't transfer money to anyone.when we request money from him via a link.it says he can't do it as he's under 16.absoulte rubbish.the rooster is a better option.at least then he could transfer funds to.us Reviewed on: 13th October 2023

East

Easy and Simple to use. Very compact Reviewed on: 7th April 2023

Excellent service in branch and on line lineline

Allways friendly helpful staff in branch on line app easy to use Reviewed on: 4th April 2023

Accessibility and protection

I have been using the Natwest app since 2008, when I had my little Blackberry phone, because of the convenience of managing my account online and the confidence in NatWest that my account is protected from fraud. Thank you, NatWest. Reviewed on: 29th March 2023

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