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Monument reviews

Monument's logo
Rated Excellent • 4.92/5

Monument reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 766 product reviews

Average score of 4.92/5
5 star
94%
4 star
5%
3 star
0%
2 star
1%
1 star
0%
Reviews for Monument have trended negatively over the past 90 days

Latest positive rating

5/5

Very happy

Been with them for years and very happy

{"display":"Krystal Gault","full_name":"Krystal Gault","avatar":{"url":"\/assets\/uploads\/avatars\/users\/647474.png"}}'s avatar
Savings
Krystal Gault 16th April 2025

Latest negative rating

2/5

not good

Not complete expectations. There shiuld be real time expenation.

{"display":"Leung D","full_name":"Leung D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1155591.png"}}'s avatar
Savings
Leung D 29th March 2025
See more reviews for Monument products

About Monument

Monument is the first UK challenger bank designed to help professionals, entrepreneurs and ambitious savers grow and enjoy their wealth.

Monument is focused on redefining banking through exceptional client service, straightforward savings and a membership service.

Trusted with over £5 billion in savings, Monument offers Easy Access Savings, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA.

Monument at a glance

Contact details

Phone
02045248080
Email
[email protected]
Main address
33 Cavendish Square, W1G 0PW London, United Kingdom

Reviews for Monument

Showing 11 of 766 company reviews • Last reviewed within 7 days

Very happy

Savings • 16th April 2025

Been with them for years and very happy

{"display":"Krystal Gault","full_name":"Krystal Gault","avatar":{"url":"\/assets\/uploads\/avatars\/users\/647474.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Simple account with good interest rate.

Savings • 15th April 2025

The whole process of opening the account and managing it has been very easy. I only receive relevant emails when necessary.

{"display":"Antonio ","full_name":"Antonio ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Great account

    Very easy to sign up and easy instructions to follow. Happy with rates etc.

    {"display":"Deborah ","full_name":"Deborah ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Deborah 15th April 2025
  • 5/5

    My experience with Monument has been excellent

    My experience has been of transparency, excellent guidance and great tariffs.

    {"display":"carolina p","full_name":"carolina p","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1181619.png"}}'s avatar
    Savings
    carolina p 15th April 2025
  • 5/5

    Super efficient and competitive deposit interest rates

    Super efficient and competitive deposit interest rates

    {"display":"David H","full_name":"David H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David H 15th April 2025
  • 5/5

    Easy to use app, clear user interface, simple withdr...

    Easy to use app, clear user interface, simple withdrawals although disappointed with rate reduction

    {"display":"Anish J","full_name":"Anish J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Anish J 14th April 2025
  • 5/5

    Monument is super user friendly, extremely transpare...

    Monument is super user friendly, extremely transparent and easy to navigate - I've already recommended and got 2 new users!

    {"display":"Helen ","full_name":"Helen ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Helen 14th April 2025
  • 5/5

    An excellent no fuss service with easy access to fun...

    An excellent no fuss service with easy access to funds and clear communication with text and emails with every transaction but also easy access to... An excellent no fuss service with easy access to funds and clear communication with text and emails with every transaction but also easy access to speaking with someone for further information if required. My money feels very safe in the banks hands and also an excellent rate of interest for savings Read more Read less

    {"display":"Kate f","full_name":"Kate f","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kate f 14th April 2025
  • 5/5

    Can’t be beaten

    Just the best savings account I’ve ever used!

    {"display":"John D","full_name":"John D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    John D 14th April 2025
  • 5/5

    excellent easy access savings account

    i was attracted to this easy access savings account because of its initial fantastic interest rate. it was quick and easy to set up the... i was attracted to this easy access savings account because of its initial fantastic interest rate. it was quick and easy to set up the account and then move my money out again when i needed it. my customer service neutral grade was because i did not need to use them Read more Read less

    {"display":"JB","full_name":"JB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    JB 14th April 2025
  • 5/5

    Good value

    Simple, clear, good value and does exactly what it says on the tin. What more could you want?

    {"display":"Bernard C","full_name":"Bernard C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Bernard C 14th April 2025

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