Monument reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Monument reviews
Verified businesses always have up to date contact details and can respond to reviews.
What is this award?
The British bank awards recognise outstanding UK financial services providers based entirely on customer feedback. Winners are determined through verified customer reviews and must meet minimum participation thresholds, ensuring recognition reflects genuine customer experiences.
This company has won:
- Best savings provider 2025
-
Award winning organisation -
FCA approved and regulated -
Manage your account or policy via an app or website -
On-line application and approval process
Review summary
People rate this company as Excellent based on 1,715 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Monument Savings is loved for its easy-to-use app, competitive interest rates, and quick transfers that make managing money a breeze. People appreciate the clear communication and helpful customer service that feels personal and efficient. However, some have been frustrated by occasional app glitches, slow responses during weekends, and strict withdrawal rules that can cause delays or block access to funds.
Positive themes
-
Monument Savings app is super easy to use and makes managing money simple. (82 mentions)
-
Monument Savings offers very competitive interest rates that help money grow well. (28 mentions)
-
Monument Savings customer service is friendly and quick to help when needed. (19 mentions)