Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page
Link copied

Monument reviews

Monument's logo
Rated Excellent • 4.93/5

Monument reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days

Review summary

People rate this company as Excellent based on 953 product reviews

Average score of 4.93/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Monument have trended positively over the past 90 days

Latest positive rating

5/5

I can't fault Monument....

Monument offer very competitive interest rates and the app is straightforward to use. A major plus point for me is that withdrawals from Monument's Easy... Monument offer very competitive interest rates and the app is straightforward to use. A major plus point for me is that withdrawals from Monument's Easy Access account are instantly available in my nominated account. Read more Read less

{"display":"Carl Mountain","full_name":"Carl Mountain","avatar":{"url":"\/assets\/uploads\/avatars\/users\/461586.png"}}'s avatar
Savings
Carl Mountain 12th June 2025

Latest negative rating

2/5

not good

Not complete expectations. There shiuld be real time expenation.

{"display":"Leung D","full_name":"Leung D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1155591.png"}}'s avatar
Savings
Leung D 29th March 2025
See more reviews for Monument products

About Monument

Monument is the first UK challenger bank built to support professionals, entrepreneurs and ambitious savers in growing and enjoying their wealth.

Monument is focused on delivering a better banking experience through straightforward savings products, wealth-tracking tools, exceptional service and curated lifestyle benefits. Everything is designed to help our clients make more of life.

Their savings products include Easy Access, Limited Access, Fixed Term Deposits, Notice Accounts and an Easy Access Cash ISA.

Monument at a glance

Contact details

Phone
02045248080
Email
[email protected]
Main address
33 Cavendish Square, W1G 0PW London, United Kingdom

Reviews for Monument

Showing 11 of 953 company reviews • Last reviewed within 14 days

I can't fault Monument....

Savings • 12th June 2025

Monument offer very competitive interest rates and the app is straightforward to use. A major plus point for me is that withdrawals from Monument's Easy... Monument offer very competitive interest rates and the app is straightforward to use. A major plus point for me is that withdrawals from Monument's Easy Access account are instantly available in my nominated account. Read more Read less

{"display":"Carl Mountain","full_name":"Carl Mountain","avatar":{"url":"\/assets\/uploads\/avatars\/users\/461586.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great app and very quick payments and withdrawals.

Savings • 12th June 2025

Great app and very quick payments and withdrawals.

{"display":"Nigel S","full_name":"Nigel S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Good bank you want

    Good. With all the facility I needed .

    {"display":"Satyabrata M","full_name":"Satyabrata M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Satyabrata M 23rd May 2025
  • 5/5

    The app is very good.

    The app is very good. Tells me all I need to know.

    {"display":"BernardO","full_name":"BernardO","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    BernardO 22nd April 2025
  • 5/5

    Monument Bank

    From the beginning I have not experienced any negative dealings with Monument it is all positive from telephone enquires to the use of the App... From the beginning I have not experienced any negative dealings with Monument it is all positive from telephone enquires to the use of the App - can only but highly recommend Monument Bank. Read more Read less

    {"display":"Tracey D","full_name":"Tracey D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tracey D 22nd April 2025
  • 5/5

    Nice to deal with.

    Nice to deal with. A Bank that gains your confidence by being approachable and fast updates on your savings.

    {"display":"John G","full_name":"John G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    John G 22nd April 2025
  • 5/5

    easy and quick to use online banking system.

    easy and quick to use online banking system. app is really clear and straightforward

    {"display":"denise ","full_name":"denise ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    denise 22nd April 2025
  • 5/5

    Positive experience

    Easy to use app - simple, clear, fast. Good rates. Positive experience.

    {"display":"ContactPS","full_name":"ContactPS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    ContactPS 21st April 2025
  • 5/5

    Monument app

    It was easy to use the app to open an account. The app gives clear overview of my account giving an expected amount due at... It was easy to use the app to open an account. The app gives clear overview of my account giving an expected amount due at the end of the term, giving an incentive to leave the money in the account. Read more Read less

    {"display":"Anya D","full_name":"Anya D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Anya D 21st April 2025
  • 5/5

    Very good rates and service

    Very good rates. Good user friendly app

    {"display":"Matthew H","full_name":"Matthew H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Matthew H 21st April 2025
  • 5/5

    Good rate of interest.

    Good rate of interest. Ease of use and easily contactable

    {"display":"Anna L","full_name":"Anna L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/835303.png"}}'s avatar
    Savings
    Anna L 21st April 2025

    Products from Monument

    Showing all products offered by Monument

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice