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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1350 reviews)

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4.94

Based on 1,350 reviews, last reviewed 16th Mar 2026

38900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Positive throughout and intuitive Positive throughout and intuitive Reviewed on: 16th March 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1350)

Positive throughout and intuitive

Positive throughout and intuitive Reviewed on: 16th March 2026

Going well so far.

Going well so far. I am a newbie customer so time will tell. Reviewed on: 16th March 2026

Easy to use

The app is so easy to use, emails from Monument are well laid out, simple and easy to understand. Reviewed on: 16th March 2026

all good - very easy to operate.

all good - very easy to operate. never faces any hassle. never got the need to contact customer support. very very intuitive app Reviewed on: 15th March 2026

Experience good so far

Experience good so far, but never had to contact customer service so can't comment. Good interest rate in first year but not great after that so I do not intend to keep my account after that time. A more competitive standard rate would make monument a lot more attractive Reviewed on: 15th March 2026

Easy to use, fast and excellent app

Easy to use, fast and excellent app Reviewed on: 12th March 2026

Excellent interest rate, easy to use app.

Excellent interest rate, easy to use app. My mum is also using them now for some of her savings. They pay the interest direct to her bank account without fail. Reviewed on: 12th March 2026

Monumental

Straight forward easy to open ISA Reviewed on: 11th March 2026

Have no complaints

Started saving last year. Found the returns on investment as they said. Have no complaints as they keep me informed of any changes and news. Reviewed on: 11th March 2026

A Great Experience

I felt my money was safe. I love the App which is easy to use. Communication was good. Reviewed on: 10th March 2026

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