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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

36050% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

Such a fabulous online bank!

Such a fabulous online bank! I’ve never known a bank so easy to function their site. Also, as for depositing and withdrawing, I’ve never known a bank so quick to respond when I make a transaction. Reviewed on: 15th April 2026

Very good .

Very good . App works well and good communication Reviewed on: 15th April 2026

So easy to use on the app.

So easy to use on the app. Gives day to day updates of interest earned; clear instructions to manage money. Reviewed on: 15th April 2026

very easy and immediate to use for making payments i...

very easy and immediate to use for making payments in and out, plus a very competitive interest rate Reviewed on: 15th April 2026

I started a Monument account about 6 months ago.

I started a Monument account about 6 months ago. I found they were offering the best rate of interest on the amount I wanted to save. The app I have on my phone is very easy to use to deposit or withdraw cash and I am updated regularly if there are changes to my account. I have recommended several friends/family to join Monument and will carry on doing so. Reviewed on: 15th April 2026

Great bank with customer service.

Great bank with customer service. Reviewed on: 15th April 2026

Very good comunication and infomation givern

Very good comunication and infomation givern Reviewed on: 15th April 2026

Monument Bank has great benefits

My Monument savings account was so easy to set up and the interest I am earning is much better than my High Street bank so it's a win win for me! Reviewed on: 15th April 2026

I enjoyed the member account very much specially the...

I enjoyed the member account very much specially the concierge service. I really hope it will come back soon. Reviewed on: 15th April 2026

Monument for silver investor

The App is so easy to use. Transfers are always quick and efficient. For those of us who are in their twilight years and not particularly 'tech savvy' , Monument is just the ticket. Reviewed on: 15th April 2026

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