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Monument: Savings reviews

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4.93
Based on 947 reviews, last reviewed 12th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

I can't fault Monument.... Monument offer very competitive interest rates and the app is straightforward to use. A major plus point for me is that withdrawals from Monument's Ea... Read more Reviewed on: 12th June 2025
Carl Mountain's avatar
Carl Mountain

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (947)

The app is first class.

5
The app is first class. All the information is there and easy to find I have never needed to use customer services. Excellent. Reviewed on: 19th April 2025
BernardO's avatar
BernardO

Easy to work

5
Easy to work with and great interest rate. Reviewed on: 19th April 2025
john serford's avatar
john serford

Overall a good experience and service

4
Overall a good experience and service Reviewed on: 19th April 2025
Nicola P's avatar
Nicola P

User friendly app, excellent communication and great...

5
User friendly app, excellent communication and great customer service. Reviewed on: 19th April 2025
Gemma's avatar
Gemma

Very good uxp with app and website.

5
Very good uxp with app and website. Why do we still put up with mainstream banking! Reviewed on: 19th April 2025
Joe Sav's avatar
Joe Sav

no brainer

5
Professional, app is easy to use, interest rates are competitive. Calculates interest daily so you can monitor your investment. Reviewed on: 19th April 2025
Andrew H's avatar
Andrew H

After trying your finings account which I col...

5
After trying your find a savings account which I cold havec24/7 access to and manage very easily with good rates monument does everything I need with ease abd customer service are quick and resolve any usdyes ur questions yih have easily and prompt. Great app to use to have reccomended to several of my family & friends Keep up the good work!! Reviewed on: 19th April 2025
Debbie's avatar
Debbie

Excellent Financial Experience

5
Really easy to open an online account. The very competitive interest rates and excellent communication are great 'plus points' for Banking in today's Financial Market. Reviewed on: 19th April 2025
Gem's avatar
Gem

Easy to use!

5
Easy to use, good rates. Easy connection to my other banks so i can transfer in and out without trouble. Reviewed on: 19th April 2025
Nohelia 's avatar
Nohelia

Two mins with a human is better an hour with AI

5
I have found Monument very easy to use and the thing I like most is that one isn't forced to use chatbots, which only partially understand what your getting at, leaving one going round in circles if you don't match their algorithm. With Monument its easy to get to speak to a human and resolve any queries quickly. Reviewed on: 19th April 2025
KH's avatar
KH

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