Write a review

Go to business site

Monument: Savings reviews

Name: Savings
Rating: 4.92 (949 reviews)

View other Monument products

4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

Read all reviews Write a review

About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Review Monument: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

What is this award?

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Amazing customer service!

Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Everything works brilliantly!

Simple, intuitive account opening process. Fantastic ongoing realtime transactional service. Reviewed on: 22nd January 2026

I can't fault Monument....

Monument offer very competitive interest rates and the app is straightforward to use. A major plus point for me is that withdrawals from Monument's Easy Access account are instantly available in my nominated account. Reviewed on: 12th June 2025

Great app and very quick payments and withdrawals.

Great app and very quick payments and withdrawals. Reviewed on: 12th June 2025

Good bank you want

Good. With all the facility I needed . Reviewed on: 23rd May 2025

The app is very good.

The app is very good. Tells me all I need to know. Reviewed on: 22nd April 2025

Monument Bank

From the beginning I have not experienced any negative dealings with Monument it is all positive from telephone enquires to the use of the App - can only but highly recommend Monument Bank. Reviewed on: 22nd April 2025

Nice to deal with.

Nice to deal with. A Bank that gains your confidence by being approachable and fast updates on your savings. Reviewed on: 22nd April 2025

easy and quick to use online banking system.

easy and quick to use online banking system. app is really clear and straightforward Reviewed on: 22nd April 2025

Positive experience

Easy to use app - simple, clear, fast. Good rates. Positive experience. Reviewed on: 21st April 2025

Do you have a different Monument product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Junior instant access savings
from London Plus Credit Union 0.00 from 0 reviews
Smart Saver
from The Co-operative Bank 3.25 from 12 reviews
Nottingham Forest Saver (discontinued)
from Nottingham Building Society 4.33 from 3 reviews

Want to see more from Monument?

Easy Access Cash ISA
from Monument 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub