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Monument: Savings reviews

Name: Savings
Rating: 4.85 (1705 reviews)

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4.85

Based on 1,705 reviews, last reviewed 11th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to move money and transfer within hours. Easy to move money and transfer within hours.Notifed when money is transferred Reviewed on: 11th June 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1705)

So far so goood.

So far so goood...very responsive and empathetic customer support with excellent intuititve app Reviewed on: 18th April 2026

Great savings rates and easy of use

Great savings rates and easy of use Reviewed on: 18th April 2026

Easy to open account ...

Easy to open account very good communication during opening process. Good top rate interest paid .Would recommend this company Reviewed on: 18th April 2026

Easy to open account.

Easy to open account. App simple. Reviewed on: 17th April 2026

Good customer service I would recommend Monument

Good customer service I would recommend Monument Reviewed on: 17th April 2026

Super-Easy

Super-Easy to set up, transfer into and to withdraw. Competitive rate Reviewed on: 17th April 2026

ADJ Monument's Review

I am in my late sixties and certainly not a computer whiz. I find my Monument account easy and straightforward to use. Exactly what I look for in a Savings account. Well done Monument. Reviewed on: 16th April 2026

Easy to move money out and inThey send text when mon...

Easy to move money out and inThey send text when money is sent and received Reviewed on: 16th April 2026

Excellent service

Faultless really. Easy to use app. No third party bank means instant transfers. Immediate phone pick up means no waiting on the line. High savings rates means more profit for the customer. Reviewed on: 16th April 2026

So easy to use and a great rate of interest on easy...

So easy to use and a great rate of interest on easy access. Good communication and simple online operations- also bagged a bonus for additional funds being added. Automatically added interaction also a great feature ! I highly recommend this Bank Reviewed on: 16th April 2026

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