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Monument: Savings reviews

4.94
Based on 949 reviews, last reviewed 5th Feb 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026
Michael J's avatar
Michael J

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D

About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (949)

Monument app

5
It was easy to use the app to open an account. The app gives clear overview of my account giving an expected amount due at the end of the term, giving an incentive to leave the money in the account. Reviewed on: 21st April 2025

Very good rates and service

5
Very good rates. Good user friendly app Reviewed on: 21st April 2025

Good rate of interest.

5
Good rate of interest. Ease of use and easily contactable Reviewed on: 21st April 2025

Bad start, but now on track

4
Got off to a rocky start, the app was very glitchy. But after a few months the kinks were ironed out and now it's my favourite savings account. Reviewed on: 21st April 2025

Monument provided the best savings rate and clear an...

5
Monument provided the best savings rate and clear and simple communication. Reviewed on: 21st April 2025

Great company to deal with

5
Helpful staff when contacting,Great rates, easy to use app, instantaneous transfers, just a great experience all round, wouldn't hesitate to recommend Reviewed on: 21st April 2025

Ease of Use

5
The app is simple and easy to use. Reviewed on: 21st April 2025

unbeatable service

5
first clss human response to any enquiry or general matter needing attention Reviewed on: 21st April 2025

Great experience

5
Good interest rates, the app is very nice to use and the customer service has been great - would highly recommend! Reviewed on: 21st April 2025

Clear and Easy

5
Easy to apply and understand exactly what you are signing up for. Clear language. App is also easy to use and savings rates are usually amongst the top end of the scale. Reviewed on: 21st April 2025

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