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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

36050% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

Great interest rates, great bank.

Great interest rates, great bank. Reviewed on: 15th April 2026

Great bank

Great bank, easy to contact and get a quick answer, friendly, helpful and a good interest rate, I’ll be staying with monument. Reviewed on: 15th April 2026

Peace of mind while growing my savings

My experience of monument has been positive, security features such as only allowing withdrawals and deposits from a specific account gives me increased sound of mind. Additionally the value of using monument from a purely monetary perspective is also great as they offer competitive rates on their range of savings proucts. Reviewed on: 15th April 2026

Some issue while onboarding but interest rate are ex...

Some issue while onboarding but interest rate are excellent Reviewed on: 15th April 2026

Friendly, efficient, competitive and trouble free

Friendly, efficient, competitive and trouble free Reviewed on: 15th April 2026

One of the best

So far so good. The interests are not bad and paid on time Reviewed on: 15th April 2026

Great app, efficient fast service in the chat, excel...

Great app, efficient fast service in the chat, excellent interest rate, clear communication Reviewed on: 15th April 2026

Positive Switch to Monument

I've always banked with a well known high street bank, and held all my accounts with them, for ease and out of laziness; but wanted to focus on savings and maximising my income this year; so did some research online, with my main requirements good interest rate, good customer service and easy to use. After much research I proceeded with a Monument savings account, it was so easy to set up and use. The communication is great, and I feel my money is safe. My only slightly frustration was the rates reduced quite quickly after switching, still better than my high street account, but would be a good feature to fix for at least 6 months as an incentive! Reviewed on: 15th April 2026

Simple to use and professional, everything i need in...

Simple to use and professional, everything i need in a bank account Reviewed on: 15th April 2026

Great online experience backed up by stellar rates

Opened my account online and started earning interest as soon as the vetting was completed. Best rate online. Transactions are almost instant and you receive notifications every step of the way. Reviewed on: 15th April 2026

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