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Monument: Savings reviews

Name: Savings
Rating: 4.92 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

What is this award?

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Best UK challenge bank

Great app and excellent customer service. Able to upgrade a chat to phone call in their app. Reviewed on: 9th February 2023

Great investment opportunities

As a new investor I had no hassle and no problem opening an accounts Reviewed on: 9th February 2023

Easy to use

Easy to open an account there's an App what more could you want One of the best interest rates Reviewed on: 9th February 2023

Excellent

I'm so glad I opened an account with Monument. Everything went smoothly and they offer excellent customer service and a fantastic rate of interest. Thank you! Reviewed on: 9th February 2023

Easy,safe savings via an app!

Very fast to set up. Clear transparent account information. Fast efficient customer service Reviewed on: 9th February 2023

Monument Bank

Excellent app based banking. Good contact emails and excellent interest rates. Reviewed on: 9th February 2023

Easy to Set Up

Easy to set up an account and all you need to know about your account is accessible through the App Reviewed on: 9th February 2023

Easy to open, operate and connect with

The title says it all. The experience has been first class. Application straightforward and relationship staff on top of their game Reviewed on: 9th February 2023

Good bank

Good investment bank. Easy to use. Reviewed on: 9th February 2023

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