thisbank reviews
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thisbank reviews
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Manage your account or policy via an app or website -
FCA approved and regulated -
Offers video or telephone appointments
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On-line application and approval process
Review summary
People rate this company as Excellent based on 1,020 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
thisbank (formerly JN Bank) really shines with its easy-to-use app and competitive fixed term savings rates, making managing money straightforward and hassle-free. The customer service often feels personal and helpful, which is a rare treat these days. However, some have faced frustrating delays on the phone and worries about dubious loan suppliers linked to the bank.
Positive themes
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Fixed term savings offers great rates and easy online setup. (35 mentions)
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The app for fixed term savings is easy to use and very convenient. (11 mentions)
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Customer service for fixed term savings is friendly and helpful. (12 mentions)
About thisbank
thisbank is a UK bank.
thisbank’s roots can be traced back to 1864 when the original Westmoreland Building Society launched. In 2020 it received its banking license and started offering savings accounts and unsecured personal loans.
thisbank provides a range of savings accounts and also offer loans.
thisbank at a glance
Contact details
- Phone
- 0808 196 1945
- [email protected]
Reviews for thisbank
Showing 11 of 1020 company reviews • Last reviewed within 7 days
Saving money for three Grandhildren.
Saving money for three Grandhildren. Once set up it is really easy to manage the accounts. Good levels of security. Many options to choose from with attractive interest rates.
thisbank
Online banking is easy to access and very good custo...
Online banking is easy to access and very good customer service.
thisbank
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5.00/5
My experience with thisbank is very good, they are w...
My experience with thisbank is very good, they are well trained, very professional within their duty, very comfortable to to talk to, overall, the best... My experience with thisbank is very good, they are well trained, very professional within their duty, very comfortable to to talk to, overall, the best customer service you could ever get in the world God bless you all, Read more Read less
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4.00/5
No concerns.
No concerns. Everything seems to just work
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5.00/5
easy to open exellent value easy to reach on telepho...
easy to open exellent value easy to reach on telephone -and very patient with [older] customers!
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4.00/5
Gives a simple and clear online banking interface
Gives a simple and clear online banking interface
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5.00/5
Had no problem with my account .
Had no problem with my account .Have been very helpful when contacted .
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5.00/5
Setting up was simple.
Setting up was simple. No problems so far. App makes things easy.
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5.00/5
Easy to set up and website simple
Easy to set up and website simple
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5.00/5
happy customer
as a new customer this has been a good experience, as still have access to my funds whenever I need it and when things settle... as a new customer this has been a good experience, as still have access to my funds whenever I need it and when things settle down, will continue to build the account up to a good level. The customer service have been supportive whenever i have had occasion to call them. good choice Read more Read less
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5.00/5
Great rates and easy to set up.
Great rates and easy to set up. Recommended to other family members.
Products from thisbank
Showing all products offered by thisbank
Personal loan
by thisbankthisbank partner with over a hundred trusted companies to offer personal loans. You can’t apply for a thisbank personal loan directly but once it’s set up, you can view and...
Personal loan
by thisbankthisbank partner with over a hundred trusted companies to offer personal loans. You can’t apply for a thisbank personal loan directly but once it’s set up, you can view and...
Fixed term savings
by thisbankA thisbank fixed term savings account can be opened with £100. You can choose from fixed interest rates for between one and five years. A thisbank fixed term savings account...
Fixed term savings
by thisbankA thisbank fixed term savings account can be opened with £100. You can choose from fixed interest rates for between one and five years. A thisbank fixed term savings account...
Easy access savings
by thisbankThe easy access savings account from thisbank can be opened with just £1. You can make as many deposits and withdrawals as you like giving you full flexibility with your...
Easy access savings
by thisbankThe easy access savings account from thisbank can be opened with just £1. You can make as many deposits and withdrawals as you like giving you full flexibility with your...
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