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thisbank (formerly JN Bank): Fixed term savings reviews

Name: Fixed term savings
Rating: 4.66 (197 reviews)

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4.67

Based on 197 reviews, last reviewed 11th Jun 2026

4600% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

12%

3 star

2 star

Latest highest rating:

5

Excellent customer service, good rates available. Excellent customer service, good rates available. Reviewed on: 11th June 2026

Latest lowest rating:

1

Dreadful service I sent a payment which isn't showing in my account. When telephoning the system says the wait time is two minutes. This message is repeated every two ... Read more Reviewed on: 20th November 2023

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About this product

A thisbank fixed term savings account can be opened with £100.

You can choose from fixed interest rates for between one and five years. A thisbank fixed term savings account helps you grow your money with a higher interest rate, as long as you’re happy to lock it away for the set period.

thisbank fixed term savings reviews help you find out what it’s really like to be a customer. If you’ve used thisbank before, you can also leave a review and share your experience.

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thisbank (formerly JN Bank) Fixed term savings reviews (197)

Excellent customer service, good rates available.

Excellent customer service, good rates available. Reviewed on: 11th June 2026

Good deposit rates for fixed savings

Good deposit rates for fixed savings Reviewed on: 7th June 2026

Login issues - now resolved

It was a struggle to login in for a while because it would constantly say incorrect username but you’d have to call them just to find out the correct one, only to find out it was a system glitch, I’m glad this was resolved with the new update and the new app is much easier to access Reviewed on: 2nd June 2026

Great returns for savers..

A terrific bank for savers.. Easy to deal with, excellent customer service and market leading saving rates. Five star review. Reviewed on: 29th May 2026

Mostly done online.

Mostly done online. Not needed customer service and was quick and easy to manage. Reviewed on: 28th May 2026

Easy seemless and reliable.

Easy seemless and reliable. I have confidence that my money is safe. Reviewed on: 26th May 2026

Yes that every time I ring up every is extremely hel...

Yes that every time I ring up every is extremely helpful straightforward don’t seem to have any problems long may continue Reviewed on: 21st May 2026

Very good overall products & service.

Very good overall products & service. Reviewed on: 20th May 2026

Great interest rates, and secure bank to invest with.

Great interest rates, and secure bank to invest with. Reviewed on: 19th May 2026

Great customer service at This Bank

Always get to speak to a real person and I appreciate the service. Great interest rates. Reviewed on: 18th May 2026

Reply from thisbank (formerly JN Bank) Thanks, Rita F! We love speaking with our customers too Response date: 19th May 2026

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