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thisbank (formerly JN Bank): Personal loan reviews

Name: Personal loan
Rating: 4.92 (700 reviews)

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4.92

Based on 700 reviews, last reviewed 27th Feb 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

3 star

2 star

Latest highest rating:

5

Easy to follow online portal and incredibly friendly... Easy to follow online portal and incredibly friendly staff members. Having followed JN Bank UK for a while now, I understand their dedicated to doing ... Read more Reviewed on: 11th April 2025

Latest lowest rating:

1

The worst bank I ever come across I applied for a personal loan with this bank, they performed an extensive background check, and I mean it EXTENSIVE - sent lots and lots and lots file... Read more Reviewed on: 21st November 2022

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About this product

thisbank partner with over a hundred trusted companies to offer personal loans.

You can’t apply for a thisbank personal loan directly but once it’s set up, you can view and manage your loan via the thisbank online portal.

thisbank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used thisbank before, you can also leave a review and share your experience.

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thisbank (formerly JN Bank) Personal loan reviews (700)

I would not recommend this bank to anyone,

I would not recommend this bank to anyone, why? It's because they operate a banking system that encourages dubious suppliers like Boiler Central and Green Central to take advantage of the people by offering loans (without proper due diligence) on your behalf for services that these suppliers do not have the capability or resources to provide. These suppliers will forcefully ask you to sign (Customers' Satisfaction Note) for uncompleted work so that they can collect the payment from JN Bank. Please watch out for this kind of services because when you put in a complaint, thisbank (previously known as JN Bank) state that there is nothing they can do to help you. Please watch out for thisbank (previously known as JN Bank), as a financial organisation, they cannot be trusted. I will be reporting you to the Financial Conduct Authority (FCA) with all the evidence at my disposal. You can change your name but that does not change your appalling service and poor customer relations Reviewed on: 27th February 2026

Easy to follow online portal and incredibly friendly...

Easy to follow online portal and incredibly friendly staff members. Having followed JN Bank UK for a while now, I understand their dedicated to doing what's right for their customers, their culture, and their local community. Reviewed on: 11th April 2025

Best APR in the Country I feel.

JN Bank offered a loan that had so much better interest rates at the time when I was searching on the market. The only others providers that came close where the big supermarkets of the UK but their approval chances where usually 0%. JN Banks approval was 90% and they provided a great service. Reviewed on: 1st June 2023

Attentive and efficient service

I’ve arranged a personal loan with JN Bank which was a straight forward and hassle free service. Friendly staff are always at hand to provide clear and practical advice when needed. I have highly recommended JN Bank to friends and family who are on the look out for a manageable personal loan. Thank you! Reviewed on: 1st June 2023

Good loan service

I never heard of JN Bank until they were mentioned in a weekly MoneySavingExpert email. I've had a good loan experience with them. good rate, online banking works fine. Reviewed on: 11th April 2023

Easy to apply

Very easy and quick application and money was transferred when stated highly recommend Reviewed on: 8th April 2023

The best!

They had the fastest turnaround time, a simple clear process with very helpful customer service! Brilliant 10/10 Reviewed on: 6th April 2023

Personal loan & Easy Access Savings

Applying and finalising the loan was done really quickly no hassle. I have an Easy Access savings acc that works in line with the loan but transfering money out is done within minutes. Really happy with them. Reviewed on: 5th April 2023

Brilliant service

Loans process very straightforward and very decisive Reviewed on: 5th April 2023

Easy, affordable, quick

Applied for a loan which was very simple and very cheap compared to what I was offered else where and once I was approved the money was deposited in my bank the same day Reviewed on: 5th April 2023

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