Sainsburys Bank Personal Loan Reviews

Ratings based on 50 reviews Last review 2 months ago

Sainsburys Bank personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Sainsburys Bank personal loan reviews can help you to find out what other people...

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Sainsburys Bank personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Sainsburys Bank personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Sainsburys Bank personal loan, we'd love you to write a quick review too.

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Your Personal Loan Reviews (50)

29th April 2020

Easy application and helpful customer service

I applied for a Sainsbury's loan and the process was very easy - they were readily available to speak to me on the phone and organise everything. I applied for the loan and was able to receive the money within a matter of days.

3rd April 2020

Interest rate

My credit rating was excellent in all rating agencies, when I applied for personal loans Sainsbury banks site was showing.2.9%. After completion the application process the interest rate was 12%. So don’t trust this bank. HSBC IS THE BEST. Same thing h...

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My credit rating was excellent in all rating agencies, when I applied for personal loans Sainsbury banks site was showing.2.9%. After completion the application process the interest rate was 12%. So don’t trust this bank. HSBC IS THE BEST. Same thing happened to my wife too

13th March 2020

Process takes a long time

They are unable to deliver the loan in the 3-5 day window quoted, so dont expect the loan if you need it quickly. The customer service team are completely hand tied. eg - The application is over 5 days, can you send digitally? No sorry we can't sir....

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They are unable to deliver the loan in the 3-5 day window quoted, so dont expect the loan if you need it quickly. The customer service team are completely hand tied. eg - The application is over 5 days, can you send digitally? No sorry we can't sir. OK. Can you upgrade the postage to first class, so we get the letter quicker, as you have not delivered on your 3-5 day window? No sir sorry. Sorry sorry sorry. Please senior management empower your teams, only way you can improve service!

3rd February 2020

Falsely give low %

2.9% offered then after they take your bank details up to 6.3% ? Called number on Web page to question this and young lady said ....yes this is norm for over 50% who apply. All misleading and dishonest advertising.

4th November 2019

Worst Bank ever! Most obsolete web app ever seen!

Worst bank ever! Most obsolete customer login panel I have seen is just one enormous pain in the as*. The customer is not informed about anything! No emails/letters/text messages. Those thieves just silently waiting to steel you hard earn money. Stay...

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Worst bank ever! Most obsolete customer login panel I have seen is just one enormous pain in the as*. The customer is not informed about anything! No emails/letters/text messages. Those thieves just silently waiting to steel you hard earn money. Stay away, you have been warned.

3rd November 2019

Dodgy at best

Advertise 2.9% but actually sent offer at 5.3%. My current bank is offering 3.5% so the Sainsbury application is going in the bin. Make sure you check before signing as no one told me this at any stage. I phoned to discuss and was told that there is...

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Advertise 2.9% but actually sent offer at 5.3%. My current bank is offering 3.5% so the Sainsbury application is going in the bin. Make sure you check before signing as no one told me this at any stage. I phoned to discuss and was told that there is no one who I would be able to discuss the situation with me!!!

26th April 2019

Terrible customer service that has directly impacted or credit rating

Joint pplication for a personal loan. The first correspondence we had was through post asking to return proof of address, however; no stamped address envelope or information about where to return supporting information was included. Subsequent...

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Joint pplication for a personal loan. The first correspondence we had was through post asking to return proof of address, however; no stamped address envelope or information about where to return supporting information was included. Subsequent information about bank account statements and identification was requested along with a signed copy of contract. This time a small stamped address envelope was provided but not sufficient for returning the required documents. The loan was approved. Another letter was sent by Sainsbury's returning our original bank statements but only 1 of 2 was returned. The letter stated that they would be in touch. That day we contacted Sainsburys bank to request an update on when the loan would be transferred. We were told that the application, which had been previously approved, was now withdrawn. The excuse was that the bank account stated for the loan transfer was not the account of the primary applicant. This was not made clear during the application process as this was a joint application and we were not informed that it mattered which bank acount was used for loan transfer, particularly since statements for current accounts of both applicants were provided. If this had been an issue this should have been addressed before the loan had been approved. The only way forward, we are told, is to reapply. This means that our credit rating is also affected. We will never bank with Sainsburys again after this experience. Every contact with this company regarding the loan application has confirmed the fact that they are amateur outfit with no due regard for potential customers

28th March 2019

Not the lowest rate as advertised!

The loan application is simple enough, you fill in some details and they give you a likely interest rate (in my case 2.9% on £7500). You then proceed and they carry out a credit check leaving a, "mark" on your credit file and come back to offer an ...

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The loan application is simple enough, you fill in some details and they give you a likely interest rate (in my case 2.9% on £7500). You then proceed and they carry out a credit check leaving a, "mark" on your credit file and come back to offer an interest rate of over 7% (somewhat higher than indicated!). I have no outstanding debt, i am mortgage free, I earn over 40k a year i have never defaulted on a payment for anything. Of course you then become wary of applying for a loan from another company because of potential damage to your credit rating. Anyhow i applied to first direct, who did not claim to offer interest rates at 2.9 % and despite the credit check carried out by Sainsburys they offered me a loan at 5%. Still higher than id like but a lot better than Sainsburys and without being misleading. So in summary i would not bother with Sainsburys and as far as their Nectar card goes, I've some good ideas as to what they can do with that, but i don't think its appropriate to type that here.

28th March 2019

Rip Off

Sainsburys tempt you in with a low interest rate so they are at the top of the best deals list, then when you apply its possible dont get the low interest rate you thought you might be getting (and was tempted with in the first place) and you dont...

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Sainsburys tempt you in with a low interest rate so they are at the top of the best deals list, then when you apply its possible dont get the low interest rate you thought you might be getting (and was tempted with in the first place) and you dont know this until you apply, then if you dont like it your reluctant to try elsewhere because you have already just applied for credit and might not get accepted. I am trying to pay my loan off early (had it 2 months) and the interest is ridiculous, out of the £197.00 per month that I pay £57.00 is interest (over 25% of the repayment) then when you try to pay the loan off early they charge you 58 days of interest on top which in my case is around £100 to add to the early repayment. so all in all I will have made monthly repayments totalling to £592.00 over 3 monthly payments and still have to pay £9,831.50 to close my account (approx £168.00 difference between the original loan value/so everything else is interest. Don't get suckered into taking a loan from Sainburys unless your lucky enough to win the raffle and actually get the interest rate they are tempting you with. (which of course you wont know until you actually apply and create a footprint on your credit search)

26th December 2018

20th century processes

Everything is slow and clunky. Paper forms need sent off!!! It’s 2018 for goodness sake. We were in a hurry for the cash so I phoned to check it was all going ok. ‘Yes all fine - 2/3 working days and you will have the money’ was the answer. Then 8 days...

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Everything is slow and clunky. Paper forms need sent off!!! It’s 2018 for goodness sake. We were in a hurry for the cash so I phoned to check it was all going ok. ‘Yes all fine - 2/3 working days and you will have the money’ was the answer. Then 8 days later dropped through the door. Our application fell at the final hurdle because I had applied in my given name ‘Joe Bloggs’ but the name on the bank statement I sent away included my middle name ‘Joe William Bloggs’. I would have to start from scratch.
Well I went elsewhere and instead Sainsbury’s will have to start from scratch at attracting my custom back to ANY of their businesses. Crazy. Avoid.

23rd October 2018

Very fast and efficient

I applied for a car loan 9k on line at the 2.8% on a Saturday after completing a non complicated form and some security questions I was advised I had been accepted and could sign agreement electronically (much easier) Monday morning the money was in...

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I applied for a car loan 9k on line at the 2.8% on a Saturday after completing a non complicated form and some security questions I was advised I had been accepted and could sign agreement electronically (much easier) Monday morning the money was in my account full contract and details of the loan were sent to me and confirmation email with cooling off period.
I had read reviews regarding time it takes and changed rate, I had a perfect hassle free fast experience.

28th July 2018

Don't even bother

What an absolute joke! My partner and I were approved we sent our papers off over a week ago and still waiting for our money! Shouldn't even take two days let alone over a week! Joke!!

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