HSBC Personal Loan Reviews

  Ratings based on 48 reviews       Last review 2 months ago    

HSBC personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our HSBC personal loan reviews can help you to find out what other people have to say. Smart...

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HSBC personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our HSBC personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a HSBC personal loan, we'd love you to write a quick review too.

Overall Rating

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HSBC Review Insight

What are people saying in their reviews?

Price & Interest Rates

46% of feedback is Process related

Customer profile

Top Age Profile: 35-44

Top Channel Preference: Online

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Your Personal Loan Reviews

48 reviews

Review HSBC's Personal Loan now

Process slow and difficult online

I applied for a personal loan, which claimed to give me a decision in five working days with a statement that this could take longer because of Covid. Up to 10 working days. It has taken three weeks and I still have no decision. They have asked for... Read more

I applied for a personal loan, which claimed to give me a decision in five working days with a statement that this could take longer because of Covid. Up to 10 working days. It has taken three weeks and I still have no decision. They have asked for bank details and income details two weeks after the first application and when these were uploaded, I received no feedback, until I chased them by phone. I have previously had my mortgage with them and a personal loan, both of which were paid off early. My credit rating is excellent. I would suggest that getting an appointment in branch would have been much easier.

Reviewed on 9th July 2021
Simon White's avatar
Simon White

Quick and simple

Had a very important project 3 years ago and HSBC came to the rescue. Very simple and quick to apply.

Reviewed on 18th April 2021
Glenn's avatar
Glenn

John Lewis Personal loan

It's easy to manage online, they offer competitive loans and provide early-repayments free of charge. Their customer service are professional and efficient in handling queries and login issues..

Reviewed on 23rd February 2021
dorian's avatar
dorian

HSBC WILL BANKRUPT YOU WITHOUT A THOUGHT

i HAD BOTH MY PERSONAL AND BUSINESS ACCOUNTS WITH HSBC AFTER LEAVING BARCLAYS OF 28 YEARS. THIS WAS THE BIGGEST MISTAKE OF MY LIFE. THEY LOCKED BOTH BANKS WITHOUT A PHONE CALL TEXT OR EMAIL TO TELL ME, I HAD TO FIND OUT WHEN I COULDNT GET MONEY OUT,... Read more

i HAD BOTH MY PERSONAL AND BUSINESS ACCOUNTS WITH HSBC AFTER LEAVING BARCLAYS OF 28 YEARS. THIS WAS THE BIGGEST MISTAKE OF MY LIFE. THEY LOCKED BOTH BANKS WITHOUT A PHONE CALL TEXT OR EMAIL TO TELL ME, I HAD TO FIND OUT WHEN I COULDNT GET MONEY OUT, PAY ANYONE AND ALSO NO ONE COULD PAY ME. AFTER DAYS AND DAYS ON THE PHONES COMPLAINING I STILL HAVENT RECIEVED ANY INFORMATION AS TO WHY THEY CLOSED MY ACCOUNTS AND WAS TOLD IT COULD TAKE UP TO 8 WEEKS. WELL IM SUPPOSED TO PAY PEOPLE AND HAVE A NEW MORTGAGE COMING THROUGH FOR WHICH I CANT GET MY DEPOSIT OUT, SO BASICALLY I HAVE NO ACCESS TO ANY MONEY FOR A POSSIBLE 8 WEEKS AND THEY SAY ITS LEGAL. WELL ONE THING IS FOR SURE MY BUSINESS WILL SUFFER AND MY CREDIT RATING WILL BE DESTROYED AND YET THEY STILL WILL NOT ANSWER ME AS TO WHY......... MY ADVICE IS STAY WELL AWAY FROM HSBC AS THE SERVICE IS TERRIBLE, FORGET COVID AS THEY USE THAT AS AN EXCUSE AS THEY DONT CARE ABOUT THE LIKES OF ME OR YOU AND JUST WALK ALL OVER US. IF YOU JOIN DONT SAY I DIDNT WARN YOU.

Reviewed on 18th August 2020
Andrew's avatar
Andrew

lost time

Bad experience, unfair procedure

Reviewed on 12th August 2020
Yjust29@gmail.com 's avatar
Yjust29@gmail.com

Best Bank

Friendly staff, no jargon fantastic customer care

Reviewed on 11th July 2020
Den632's avatar
Den632

Highly recommended

Very honest excellent services

Reviewed on 7th June 2020
Timoci Rasovo 's avatar
Timoci Rasovo

easy to apply and manage

Bought a loan from HSBC. easy to apply online, and very easy to make payments and manage online or on the app. Fair interest and decent support in the difficult times currently being experienced. Could be a little bit cheaper on the interest rate, and... Read more

Bought a loan from HSBC. easy to apply online, and very easy to make payments and manage online or on the app. Fair interest and decent support in the difficult times currently being experienced. Could be a little bit cheaper on the interest rate, and it can take a long time to get through to an advisor if you want to call in. generally though an excellent service and i would recommend

Reviewed on 28th April 2020
ollie94's avatar
ollie94

Excellent

It was easy to set up. Staff made an appointment for me at a convenient time. When I arrived at the appointment the member of staff put me at ease straight away, discussed my needs and talked me through the options.

Reviewed on 27th April 2020
Janice Williams's avatar
Janice Williams

See HSBC personal loans

Easy to take with relatively low interest

Reviewed on 1st February 2020
Wojtek Sobecki's avatar
Wojtek Sobecki

Small interes rate

Secure bank in terms of customers' money. The products are many and affordable!

Reviewed on 30th January 2020
Elena's avatar
Elena

Expired Are you serious?

I applied for a loan . I did everything that was expected of me including extra PAY STUBS and bank statements. Now they just sent an email saying the loan application expired. I would have to reapply. How stupid is that. Never will have anything to... Read more

I applied for a loan . I did everything that was expected of me including extra PAY STUBS and bank statements. Now they just sent an email saying the loan application expired. I would have to reapply. How stupid is that. Never will have anything to do with hsbc ever again. Terrible Terrible service!!!!!!!!

Reviewed on 9th January 2020
Lillian Winters's avatar
Lillian Winters

Quick and Easy

Quick and easy loan if you have a good credit record. You will get money in your account instantly after approval.

Reviewed on 28th November 2019
Mallikarjun Bagalkot's avatar
Mallikarjun Bagalkot

HSBC is running SCAM through Person Loan

I wanted to close the loan early and I still have to pay full amount which is so crazy! There is no Customer Protection for this and they simply said it was mentioned in T&C and doesn't help much. I would strictly against this SCAM run by HSBC bank.... Read more

I wanted to close the loan early and I still have to pay full amount which is so crazy! There is no Customer Protection for this and they simply said it was mentioned in T&C and doesn't help much. I would strictly against this SCAM run by HSBC bank. Must stay away. I would be looking for some help on this.

Reviewed on 24th November 2019
Raj's avatar
Raj

Easy application with competitive rate

Loan application was simple with a decision straight away. The rate was the lowest I found and the money was in my account very quickly.

Reviewed on 23rd June 2019
Martin Rowley's avatar
Martin Rowley

HSBC deceiving!!!!! Watch out

Not worth rating!!! I applied online for a loan and all the information provided online was totally misleading. I contacted HSBC and the figures provided were nowhere near to the online figures. I have always been a good loyal customer with a good... Read more

Not worth rating!!! I applied online for a loan and all the information provided online was totally misleading. I contacted HSBC and the figures provided were nowhere near to the online figures. I have always been a good loyal customer with a good credit history with HSBC and never in my entire life had any financial issues which has led to late payments, overdrafts ect. First time i have requested a loan from Hsbc and very disappointed with the service. Better off going else where where youll get better rates.

Reviewed on 11th June 2019
Naz's avatar
Naz

Quick and efficient

Money hit the account immediately. Expected the usual bouncing around of paperwork.

Reviewed on 4th June 2019
loutm's avatar
loutm

Should never have given me one

I was off sick from work. They never even asked me my current income or circumstances. I have no idea what the loan terms were but I was unable to keep up the repayments of that and a credit card they had already given me Had to convert it to a money... Read more

I was off sick from work. They never even asked me my current income or circumstances. I have no idea what the loan terms were but I was unable to keep up the repayments of that and a credit card they had already given me> Had to convert it to a money management loan to pay back £150 a month whilst on benefits for about 6 years

Reviewed on 15th April 2019
Emma G's avatar
Emma G

Easy to arrange

I had decided to buy a car but found dealer finance a real rip off. So I rang my bank, HSBC, and within minutes I got an incredible deal and now have a great car with affordable monthly repayments!

Reviewed on 10th February 2019
Kelly Sayer's avatar
Kelly Sayer

So easy to sort

Super clear, simple process. Set up was a breeze and well explained

Reviewed on 7th February 2019
Joey's avatar
Joey