Smart Money People Logo

HSBC: Personal Loan reviews

3.36
Based on 63 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
52%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
3%
See only 1 star reviews
27%

Latest highest rating:

5

Convenient location and friendly staff, sorted my pe... Convenient location and friendly staff, sorted my personal loan application out in a few hassle free mins Reviewed on: 26th February 2025
Peter Winfield's avatar
Peter Winfield

Latest lowest rating:

1

Not competitive or helpful Applied for personal loan to consolidate others to make it more affordable and securing the debt in one place but HSBC didn’t want to hear or care abo... Read more Reviewed on: 23rd January 2026
Kay h 's avatar
Kay h

About this product

HSBC personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our HSBC personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a HSBC personal loan, we'd love you to write a quick review too.

Review HSBC: Personal Loan now

Help others make smarter decisions by sharing your own experience. Write a review

HSBC Personal Loan reviews (63)

Great rates, instant payment

5
Great loan rates and money paid straight into your account when approved. Excellent customer service. Reviewed on: 3rd January 2018

Awesome

5
They were very friendly and did all possible to help me couldn't have asked for more Reviewed on: 21st September 2017

THE BEST

5
Amazing low rates and nice scoring system! Good work Reviewed on: 29th June 2017

Poor service

1
Despite banking with Hsbc for 30 years still constantly receiving appalling customer services. Tiresome. Reviewed on: 21st June 2017

Fantastic low interest rate

5
Easy to apply for and quickly approved, I got a fantastic rate for being a loyal HSBC customer. Great customer service. Reviewed on: 11th June 2017

Brilliant low interest rate options

5
I was given the lowest rate available in the country due to being a loyal HSBC customer! Reviewed on: 30th May 2017

Fantastic

5
Great service would definitely use again unbelievable rate aswel Reviewed on: 30th May 2017

HSBC Amanah Personal Financing-i

1
Apply for this personal loan for quite long time ago (more than 2 weeks) but untill now still haven't get the result whether approve or not.It's really poor service! Reviewed on: 20th March 2017

Poor customer service

2
They informed me I was able to freeze my payment, then later told me I couldn't & owed the money & non payment charge Reviewed on: 8th January 2017

Fantastic, would definitely recommend!

5
I recently had to take out a loan in order to learn to drive. I was very nervous about the whole thing as I'm not one to borrow money and my knowledge of finances and lending money is minimal. I was put at ease very quickly. I applied for my loan online, it was so easy! There was no intimidating terminology, and the process was really quick! Reviewed on: 1st January 2017

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from HSBC?

  • Stocks and shares ISA

    from HSBC 4.76 from 6 reviews
    HSBC
  • Home Insurance

    from HSBC 4.46 from 7 reviews
    HSBC
  • Regular Saver

    from HSBC 4.42 from 25 reviews
    HSBC
    View all products