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Rich and private

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Review of the thisbank, Fixed term savings:

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Dont Bother far too nosey.

Tried to open account with existing savings. Had to provide a statement showing existing money byt this wasn't good enough I had to prove where it cam from. I have absolutely no intention of sending this information. Im 62 I have savings over the last 40 years of working. I am not prepared to give my last 3 months bank statements which will prove nothing. Advised IFA so he doesnt recomend moving forward Reviewed on: 24th June 2026

Reply from thisbank Thanks for taking the time to share your experience. We're really sorry we couldn't turn things around when we spoke yesterday. We completely understand why being asked for extra documents felt frustrating. We only ask for this information when we need to meet our legal and regulatory obligations, but we know it can sometimes feel like more hassle than it should. We're already reviewing this part of our application journey to make it clearer and easier to understand, while still meeting those requirements. Feedback like yours helps us improve, so thank you for taking the time to share it. We're sorry we couldn't provide the experience you were hoping for, and we wish you all the best. Response date: 26th June 2026

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