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NatWest: Reward Silver Account reviews

Name: Reward Silver Account
Rating: 4.77 (164 reviews)

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4.57

Based on 164 reviews, last reviewed 28th Aug 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

87%

10%

2 star

Latest highest rating:

5

What fantastic service! Had to make use of the mobile insurance cover for the first time - what a breath of fresh air when it came to service from start to finish. From initi... Read more Reviewed on: 28th August 2025

Latest lowest rating:

1

Natwest silver reward Been trying to upgrade to a silver reward account for nearly 4 weeks absolutely useless visited bank 3 times still no use Reviewed on: 3rd August 2025

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About this product

The NatWest Reward Silver Account is designed to make your everyday banking more rewarding.

You must be an existing NatWest Current Account holder to apply. There’s a monthly fee and account holders can access a range of benefits. These include European travel insurance, phone insurance and cash or e-Gift Card rewards.

NatWest Reward Silver Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Silver Account reviews (164)

What fantastic service!

Had to make use of the mobile insurance cover for the first time - what a breath of fresh air when it came to service from start to finish. From initial claim online and a follow up call to speak to someone to clarify a few concerns about my data privacy and phone content (no wait time to speak to someone, and all questions answered) the phone was collected the very next day by DPD and returned within 3 working days - with enough updates along the way that I never once had to worry about the progress. I'm genuinely impressed with how well I was looked after. If only everything could be this simple! Reviewed on: 28th August 2025

Natwest silver reward

Been trying to upgrade to a silver reward account for nearly 4 weeks absolutely useless visited bank 3 times still no use Reviewed on: 3rd August 2025

They do not care about customers

They do not care about customers, they do not want to resolve issues, customer service is non existant Reviewed on: 17th June 2025

Always there at the end of the phone or in the app w...

Always there at the end of the phone or in the app with Cora the helpful ai operator and if Cora can’t help an operator is available to assist Reviewed on: 6th March 2025

Long standing customer

Been a Nat West customer for nearly 40 years and have no reason to leave Reviewed on: 13th January 2025

No issues and it pays for itself ultimately

No issues and it pays for itself ultimately Reviewed on: 13th October 2024

Mobile phone insurance is a life saver

Mobile phone insurance is a life saver Reviewed on: 8th October 2024

Great current account.

Great current account. The only bank to have a high street branch in our local town. The staff at the local branch have been there years so we are on first name terms this gives us reassurance our money is safe. Reviewed on: 24th May 2024

Had this account for years with no issues.

Had this account for years with no issues. Great value for money. Reviewed on: 13th April 2024

Changed my account from Natwest Black to Silver as w...

Changed my account from Natwest Black to Silver as want receiving the expected customer service or benefits Reviewed on: 2nd April 2024

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