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NatWest: Fixed Rate Mortgage reviews

4.17
Based on 198 reviews, last reviewed 25th Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
14%

Latest highest rating:

5

Competitive rates and great customer service Competitive rates and great customer service Reviewed on: 25th January 2026
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sxmplyxclxdy

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
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CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

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NatWest Fixed Rate Mortgage reviews (198)

Good rates act online experience

3
Rates are great. Online experience is avg at best. Not the level of security I would expect in this day and age. Reviewed on: 10th November 2019

Quick and easy process to make moving easy.

5
My wife and I used NatWest for our mortgage on our first house. Brilliant service and gave us a very competitive rate. Not looked back and would recommend highly. Reviewed on: 7th November 2019

Really easy

4
Easy to set up, and I can see the live balance in my banking app. Reviewed on: 23rd April 2019

Great product.

5
We are extremely happy with our Natwest mortgage. Easy to set up and lowest rates we could find. Reviewed on: 15th April 2019

Pain free remortgage from Natwest.

5
It started with a click, and before we knew it, we had remortgaged our bricks. A pain-free process from start to end, and now we have a sweet 5 year fixed deal, that allows us to budget for our meals. Reviewed on: 7th February 2019

Great service

5
The best experience one could want Reviewed on: 4th February 2019

fantastic paperless service

4
love the digital offering- paperless application with selfie and the banking app is very convenient Reviewed on: 30th January 2019

Great service

5
Great service. And quick. And paperless Reviewed on: 19th January 2019

Brilliant, trusted lender

4
We moved our mortgage over to the NatWest and it was the best decision we ever made. Much better rates!! Also, it’s reassuring to know we’re with such a respected, trusted lender... Reviewed on: 13th January 2019

Sales procedures a bit clunky, but processing good

4
I know banks have to jump through a lot of hoops these days, but it seems that NatWest do more of that than they have to on the sales front. That said the service was generally good. I did have a issue with their transfer procedures which I raised with the Ombudsman and I hope they will change their process as a result. Reviewed on: 12th January 2019

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