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NatWest: Fixed rate mortgage reviews

Name: Fixed rate mortgage
Rating: 4.62 (207 reviews)

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4.62

Based on 207 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

13%

Latest highest rating:

5

Good all rounder Good value products with easy to access and understandable information. Website and app both have a good layout to help find what you need. Reviewed on: 20th August 2026

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

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About this product

NatWest offer fixed rate mortgages.

NatWest mortgages are suitable for first time buyers, home movers, holiday home and buy to let purchases. You can get a personalised, initial indication of how much you could borrow which won’t impact your credit score.

NatWest fixed rate mortgage reviews help you find out what it’s like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Fixed rate mortgage reviews (207)

Very good

Have had our mortgage with Natwest for years. Always fair when needed to contact. Reviewed on: 9th January 2020

Easy peasy

We got our first mortgage with NatWest. Was a bit nervous about embarking on the process but moved quickly. Reviewed on: 8th January 2020

Good

As a Nat West customer they make it easy to apply for mortgages a lot easier than other banks. Reviewed on: 5th January 2020

Excellent

Broker recommended natwest and I'm glad they did. Great rate and leant us more than we expected Reviewed on: 2nd January 2020

NatBest

Best mortgage company in the UK Reviewed on: 8th December 2019

Worst Banking Experience Ever

No communication, no mortgage, terrible customer service. Reviewed on: 2nd December 2019

Great service

Recently had a change in equity on my mortgage, very helpful service from start to finish. Everything was clearly explained and made the whole process simple and stress free. Reviewed on: 22nd November 2019

Best by far

The best price for us by far. Love how it can be viewed from the banking app to so you can keep an eye on things. Reviewed on: 21st November 2019

A child is not a long-term debt!

Finding the right mortgage is already hard enough but banks seem to making it even harder when calculating the affordability check when you have children! Nursery fees are expensive, we all know that, but when you have a government that provides support, that should count as an income (sure if it counts for tax!), majority said that Gov help may not last therefore is not guaranteed but a child being out of a full time care is guaranteed when they enroll in school! NatWest was the only bank who understood that this expense only lasts a short period of time and approved that a couple with two full time jobs could afford a mortgage as it was less than what we were paying for rent for at least the past five years. Thanks Natwest for allowing my family to enjoy our first little corner! Reviewed on: 20th November 2019

Good rates act online experience

Rates are great. Online experience is avg at best. Not the level of security I would expect in this day and age. Reviewed on: 10th November 2019

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