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NatWest: Fixed rate mortgage reviews

4.62
Based on 207 reviews, last reviewed 20th Aug 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
13%

Latest highest rating:

5

Good all rounder Good value products with easy to access and understandable information. Website and app both have a good layout to help find what you need. Reviewed on: 20th August 2026
Steph's avatar
Steph

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
CMBS's avatar
CMBS

About this product

NatWest offer fixed rate mortgages.

NatWest mortgages are suitable for first time buyers, home movers, holiday home and buy to let purchases. You can get a personalised, initial indication of how much you could borrow which won’t impact your credit score.

NatWest fixed rate mortgage reviews help you find out what it’s like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Fixed rate mortgage reviews (207)

Mortgage

5
We have a awesome service from this bank and make their payment easy for us Reviewed on: 3rd April 2023

Great rates

5
App easy to use and great rates saving us money Reviewed on: 1st April 2023

Really Good Rates

5
Rates are competitive and mortgage service is excellent. Reviewed on: 31st March 2023

Great functional app

5
The Natwest app enables me to manage my mortgage with out having to visit a branch or call customer service. I can check the balance, make overpayments, and even renew my deal. Reviewed on: 22nd March 2023

Lost my information, charged me wrongly, gave false information

1
Lost my information, sent confidential information to someone else for 2 years, lied about it, refused to provide call records, lied to them ombudsmans, destroyed records, charged me without notice, charged me on charges, lied to credit rating agency on charges (to cover previous lies) the list goes on and on. Can i rate them -10? Reviewed on: 21st March 2023

Best service friendly efficient service

5
Highly recommended superb service Reviewed on: 17th March 2023

Excellent customer service

5
The NatWest telephone enquiry handling service is excellent. Reviewed on: 16th March 2023

Easy to manage Mortgage

5
~Very easy to use via the app, easy to contact and fast response time too. Reviewed on: 11th March 2023

Great deal

5
Process of the mortgage was easy at affordable payments Reviewed on: 11th March 2023

handy

5
one app including mortgage account amazing Reviewed on: 10th March 2023

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