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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.89 (149 reviews)

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4.87

Based on 149 reviews, last reviewed 23rd Jul 2024

7% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

Great service Mr Jenkins was very helpful and explained everything clearly making the process easy every step of the way. Reviewed on: 23rd July 2024

Latest lowest rating:

1

Absolutely unacceptable! Absolutely unacceptable! I arranged a call with a mortgage advisor, clearly stating my overseas location and need for a phone number for the appointme... Read more Reviewed on: 22nd June 2024

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About the Mortgages

Monmouthshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Monmouthshire Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Monmouthshire Building Society Mortgages reviews (149)

Great service

Mr Jenkins was very helpful and explained everything clearly making the process easy every step of the way. Reviewed on: 23rd July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 24th July 2024

I had a great experience from beginning to end.

I had a great experience from beginning to end. The whole process was quick and easy. Much easier than other lenders I have dealt with in the past. This was mainly due to the mortgage consultant who kept me informed of progress every step of the way and was very approachable. I would thoroughly recommend Monmouthshire to anyone who is thinking of getting a mortgage. Reviewed on: 21st July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 22nd July 2024

Excellent service experienced from MBS Advisor.

Got in touch to renegotiate my mortgage which ends shortly and promptly arranged telephone appointments for next week. I spoke to Mr Wayne Donovan at the Newport office who was most helpful, polite and courteous. Our conversation was followed up promptly with information on what to expect during my future meeting and relevant information l would require to have at hand. Concise information and excellent information and help from Mr Donovan. 5* service. Reviewed on: 19th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Wayne. Response date: 22nd July 2024

Amazing customer service

Michelle has gone above and beyond and I can't thank her enough for all her help! Definitely recommend. Reviewed on: 15th July 2024

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